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Assistant Customer Service Freight Forwarding Jobs in Reston, VA

Nippon Express USA

Household Goods Coordinator

Sterling, VA · On-site

$20.43 - $30.67/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... transportation services through its international freight forwarding and logistics network ... Ability to effectively communicate with the customer to properly prepare necessary documents to ...

Nippon Express USA

Household Goods Coordinator

Sterling, VA

$20.43 - $30.67/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... transportation services through its international freight forwarding and logistics network ... Customer Service: ability to effectively communicate by email or phone with the customer to ...

Nippon Express USA

Household Goods Coordinator

Sterling, VA · On-site

$20.43 - $30.67/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... transportation services through its international freight forwarding and logistics network ... Responsibilities Ability to effectively communicate with the customer to properly prepare necessary ...

Kuehne + Nagel

Air Logistics Customer Care Specialist

Dulles, VA · On-site

$16.75 - $22.25/hr

  • Medical

  • Retirement

It's more than a job As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key ... Focuses on resolving customer issues effectively while balancing customer service excellence with ...

eCruit

Customer Service Assistant

Mclean, VA · On-site

$800 - $1.2K/wk

Answer customer questions and address concerns in a friendly and professional manner. * Assist customers with product knowledge, service options, and enrollment or sales processes. * Identify ...

Leonardo DRS

Senior Logistics Specialist

Germantown, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Work with carriers, freight forwarders, brokers, and internal stakeholders to ensure timely ... Analyze carrier performance, freight costs, and service levels and recommend improvements.

Leonardo DRS

Senior Logistics Specialist

Germantown, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Work with carriers, freight forwarders, brokers, and internal stakeholders to ensure timely ... Analyze carrier performance, freight costs, and service levels and recommend improvements.

GovernmentJobs.com

Customer Service Assistant

Leesburg, VA · On-site

$17.50 - $24/hr

Customer Service Assistant Loudoun County's Department of Parks, Recreation, and Community Service is seeking qualified applicants for a full-time Customer Service Assistant. Following the directives ...

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Assistant Customer Service Freight Forwarding information

See Reston, VA salary details

$12

$20

$29

How much do assistant customer service freight forwarding jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for assistant customer service freight forwarding in Reston, VA is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.75 per hour, depending on experience, location, and employer.

What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?

AspectAssistant Customer Service Freight ForwardingCustomer Service Representative
Primary RoleSupports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination.Provides general customer support, handles inquiries, and resolves issues across various industries.
Required SkillsKnowledge of freight processes, logistics, and shipping documentation.Strong communication, problem-solving, and customer service skills.
Work EnvironmentLogistics companies, freight forwarding firms, shipping departments.Retail, service industries, call centers, and corporate offices.
CertificationsOften requires familiarity with logistics certifications; not always mandatory.Typically no specific certifications required.

While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.

What job categories do people searching Assistant Customer Service Freight Forwarding jobs in Reston, VA look for?

The top searched job categories for Assistant Customer Service Freight Forwarding jobs in Reston, VA are:

Assistant Customer Service Freight Forwarding jobs near you

Full Time Assistant Customer Service Manager DLT

Harris Teeter

Aldie, VA • On-site

Full-time

Re-posted yesterday

Harris Teeter rating

6.3

Company rating: 6.3 out of 10

Based on 865 frontline employees who took The Breakroom Quiz

45th of 122 rated grocery stores

Job description

Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities will include performing floor
monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed. Provide immediate coaching/feedback to associates who are not in compliance with expectations. Perform duties of customer service clerks, accounting office associates, cashiers, and baggers as appropriate.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
SUPERVISORY SKILLS. Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers.
EDUCATION AND/OR EXPERIENCE. High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
PERSONAL SKILLS. Commitment to unparalleled customer service. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
COMPUTER SKILLS. To perform this job successfully, an individual should have knowledge of HT Internet software; E-mail; Inventory software; Spreadsheet software and Word Processing software.
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hire
orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and reach 6 to 48 inches, and occasionally lift and/or move up to 40 pounds
and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and depth perception.
WORK ENVIRONMENT. The work environment characteristics described here are representative of those
an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently exposed to wet and/or humid conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually
moderate.

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