Assistant Customer Service Freight Forwarding Jobs in Tennessee

This position works closely with and engages business and technical stakeholders of the FedEx Logistics Value Stream. This position will understand the interrelationship among the defined FedEx Logistic Value Streams and their influence to the overall FedEx Logistics strategic business vision. The Value Stream Business Architect will articulate and communicate the connection between the identified business needs and the developed capabilities of the Value Stream roadmaps and will understand the impact and influence of broader industry and technology trends on the FedEx strategic business vision. This role will combine working knowledge of functional specific business strategy and technical solution impact knowledge to deconstruct complex concepts into and sequencing them in to smaller, simplified components. This role will have demonstrated the relevant strategic and technical experience to perform the business architecture of an established Value Stream.

Engages with Portfolio business architects, business and IT Value Stream owners, IT partners; other stakeholders to understand and document company strategy for a Value Stream to: Target capabilities, conduct a current state assessment for contextual rationale and level of change effort, and make recommendations on transition plan with sequencing.

Collaborates with Portfolio Business Architects and Services IT Architects to apply architectural principles to break down company. Portfolio epics into actionable capability groupings for the Value Stream teams.

Leads collaboration efforts with Business and IT architecture community to apply architectural principles to translate Value Stream goals and needs into actionable roadmaps for the Value Stream.

Supports the SAFe Portfolio Kanban process by further breaking down the portfolio epics during the epic review and analysis into smaller, Portfolio backlog bundles of work that can be consumed by SAFe Value Streams.

Works with the Portfolio Business Architects to synchronize value stream execution with the strategic roadmap.

Contributes to the continued growth in understanding and knowledge of Business Architecture practices, processes, and tools throughout FedEx.

Performs other duties as assigned.

Bachelor’s degree/equivalent in Engineering, Math, IT systems or a related discipline that analyzes complex themes and translates into smaller, simplified components.

Three (3) years of experience in creating business capability roadmaps, deconstructing complex concepts and technical experience to perform the business architecture of an established Value Stream.

Five (5) years preferred experience in a role with demonstrated strategic and technical impact in large organizational-wide projects.

In-depth knowledge of company operations and the broader FedEx enterprise.

Certification in Business Architecture preferred.

Preferred Qualifications: *Must have Cargo Wise, Brokerage, and Freight Forwarding experience.*

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: 13,413.54 - 22,803.02 USD Monthly

Additional Details: Remote 9AM - 5PM Monday- Friday

Pay Transparency:
The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations.  If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.