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Assistant Customer Service Freight Forwarding Jobs in Arizona

Radiant Logistics

Sales Executive

Tempe, AZ · On-site

$70 - $110/hr

Solid working knowledge of freight forwarding services or the ability to learn quickly. * Comfortable using CRM tools to track activities and report progress; Hubspot experience is a plus.

AIT Worldwide Logistics, Inc.

Domestic Agent II

Chandler, AZ · On-site

$15 - $20/hr

Route freight shipments across multiple transportation modes and services based upon client ... rated * Assist in compiling customer specific key performance indicator (KPI) reports on a weekly ...

OEC Group

Senior Sales Account Executive

Peoria, AZ · On-site

$80K - $120K/yr

... top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices. Our ...

OEC GROUP

Senior Sales Account Executive

Peoria, AZ · On-site

$80 - $120/hr

... top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices. Our ...

OEC Group

Senior Sales Account Executive

Peoria, AZ · On-site

$80K - $120K/yr

... top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices. Our ...

OEC Group

Sales Account Executive

Peoria, AZ · On-site

$45K - $80K/yr

... top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices. Our ...

OEC Group

Sales Account Executive

Peoria, AZ · On-site

$45K - $80K/yr

... top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices. Our ...

HRS Talent Solutions

Customer Service Assistant

Tucson, AZ · On-site

$16.75 - $23/hr

About the job Customer Service Assistant Customer Service Assistant Entry-Level Customer Support & Service Coordination Role About the Role We are currently hiring for a Customer Service Assistant ...

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All JobsCustomer Service Freight Forwarding JobsAssistant Customer Service Freight Forwarding JobsAssistant Customer Service Freight Forwarding Jobs in Arizona

Assistant Customer Service Freight Forwarding information

What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?

AspectAssistant Customer Service Freight ForwardingCustomer Service Representative
Primary RoleSupports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination.Provides general customer support, handles inquiries, and resolves issues across various industries.
Required SkillsKnowledge of freight processes, logistics, and shipping documentation.Strong communication, problem-solving, and customer service skills.
Work EnvironmentLogistics companies, freight forwarding firms, shipping departments.Retail, service industries, call centers, and corporate offices.
CertificationsOften requires familiarity with logistics certifications; not always mandatory.Typically no specific certifications required.

While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.

What are the most commonly searched types of Customer Service Freight Forwarding jobs in Arizona?

The most popular types of Customer Service Freight Forwarding jobs in Arizona are:

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Assistant Customer Service Freight Forwarding jobs near you

Sales Executive

Radiant Logistics

Tempe, AZ • On-site

$70 - $110/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Sales Executive – Freight Forwarding & Third-Party Logistics

Position Summary: The Sales Executive is a full-cycle sales professional responsible for winning new business and growing it into long-term, high-value customer relationships within our company-owned third‑party freight forwarding network. This role owns the entire customer journey — from prospecting and closing new accounts, to cross‑selling and upselling, to ongoing account management and customer success.

Key Responsibilities
  • Drive the entire sales cycle from initial customer engagement to close sales, building and maintaining a healthy sales pipeline to meet or exceed sales targets.
  • Identify and generate new business through targeted market research, networking, and lead generation activities.
  • Build and maintain long‑term relationships with customers.
  • Identify and execute cross‑sell and upsell opportunities across the company’s product and services offerings as customer needs evolve.
  • Collaborate with the team and management to develop effective sales strategies and best practices that drive commercial growth and customer retention.
  • Consistently meet or exceed assigned sales targets for new business, retention, and account growth.
  • Interact regularly with management and develop cooperative working relationships with operational colleagues to ensure customer satisfaction.
Qualifications & Skills
  • 3+ years of B2B sales experience, ideally in freight forwarding, third‑party logistics, transportation, or supply chain services.
  • Experience selling across multiple freight modes or service lines (e.g., LTL, truckload, air, ocean, brokerage) is a plus.
  • Bachelor's degree in Business, Logistics, Supply Chain, or related field preferred.
  • Demonstrated success as a hunter, with a track record of winning new business and exceeding sales targets.
  • Experience managing accounts post‑sale, with a track record of building strong customer relationships.
  • Existing book of relevant industry relationships or contacts preferred.
  • Solid working knowledge of freight forwarding services or the ability to learn quickly.
  • Comfortable using CRM tools to track activities and report progress; Hubspot experience is a plus.
  • Excellent communication, negotiation, and relationship‑building skills.
  • Self‑motivated with strong time‑management and prioritization skills; able to work independently while collaborating effectively across teams.
Work Environment

This role combines fieldwork (customer visits, prospecting, networking) with office‑based or remote selling activity, depending on location. Regular local travel is expected, with occasional regional travel for customer meetings, trade shows, or company events.

Compensation & BenefitsCompensation
  • Base Salary Range: $70,000–$110,000 annually (based on experience and market).
  • Commission Plan: Uncapped commissions tied to new business gross margin and overall portfolio performance. On‑target earnings of $150,000–$220,000+ for top performers.
  • Starting pay varies based on education, experience, skills, and demonstrated sales track record.
Benefits
  • Medical, Dental, and Vision insurance for employees and families.
  • Health Savings Account (HSA) with company contributions.
  • Flexible Spending Account (FSA).
  • Company‑paid basic life insurance.
  • Short‑Term and Long‑Term Disability insurance.
  • 401(k) retirement savings plan with a 3.5% employer match.
  • Sick Pay: 80 hours front‑loaded annually.
  • Vacation: 80 hours per year, increasing with tenure.
  • 7 paid holidays per year.
  • Employee Assistance Program (EAP).
Equal Employment Opportunity

Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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