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Assistant Csr Jobs in Florida (NOW HIRING)

5th HQ

Administrative Assistant/CSR

Pompano Beach, FL

$16 - $18/hr

We are seeking a versatile and dedicated Admin/Customer Service Specialist for our of our clients ... Review invoices and potentially learn to process deposits. * Assist with various tasks as needed ...

Xcel Management Inc

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Customer Service Rep - Entry Level CSR

Port Charlotte, FL · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Develop and maintain strong product knowledge to assist customers effectively * Collaborate with ...

Xcel Management Inc

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Customer Service Rep - Entry Level CSR

Tampa, FL · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Develop and maintain strong product knowledge to assist customers effectively * Collaborate with ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Tampa, FL · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Develop and maintain strong product knowledge to assist customers effectively * Collaborate with ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Port Charlotte, FL · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Develop and maintain strong product knowledge to assist customers effectively * Collaborate with ...

HelloGov AI, Inc.

Customer Service Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Hellogov Ai Customer Service Representative HelloGov AI is a Miami-based startup transforming how ... Through direct outbound outreach, you will assist customers with their applications, address ...

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All JobsCsr JobsAssistant Csr JobsAssistant Csr Jobs in Florida

Assistant Csr information

What is an assistant CSR?

Assistant CSRs, or Assistant Customer Service Representatives, are entry-level professionals who support customer service operations in a company. Their duties typically include answering customer inquiries, processing orders, handling basic complaints, and assisting senior customer service staff. They play a key role in ensuring customer satisfaction by providing timely and accurate information. Assistant CSRs often work in call centers, retail stores, or offices, and their role may vary depending on the industry. This position is a great starting point for those looking to build a career in customer service.

What are the key skills and qualifications needed to thrive as an assistant CSR, and why are they important?

To thrive as an Assistant Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude are essential soft skills for handling customer inquiries and diffusing challenging situations. These skills ensure efficient issue resolution, positive customer experiences, and contribute to the overall success of the organization.

What are some typical challenges faced by an assistant CSR and how can they effectively manage them?

Assistant CSRs (Customer Service Representatives) often handle high volumes of customer inquiries, which can be challenging when balancing speed with quality service. They may also encounter difficult or upset customers, requiring strong communication and problem-solving skills. To manage these challenges, it's important to stay organized, use active listening, and follow established protocols for escalation. Regular training and support from team members can help Assistant CSRs continuously improve their performance and adapt to changing customer needs.

What is the difference between Assistant Csr vs Customer Service Representative?

AspectAssistant CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, retail, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across retail, telecom, banking, and service industriesCommon in retail, telecom, banking, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched for customer support jobs and roles

The Assistant Csr and Customer Service Representative roles share similar environments and industry usage, focusing on customer support. The Assistant Csr often supports senior staff and handles administrative tasks, while the Customer Service Representative directly interacts with customers. Both roles require similar credentials and are vital in customer-facing industries, making them closely related in job searches and career paths.

What are the most commonly searched types of Csr jobs in Florida?

The most popular types of Csr jobs in Florida are:

What cities in Florida are hiring for Assistant Csr jobs?

Cities in Florida with the most Assistant Csr job openings:

Assistant Csr jobs near you

Medical Assistant /Customer Service Representative

Tampa, FL

Instic Health
See more jobs at Instic Healthexternal

$15.75 - $19.75/hr

Full-time

Re-posted 29 days ago

Job description

Instic Health is a premier psychiatric group with locations in Plant City and New Port Richey, Florida. The skilled team offers a wide array of psychiatry services for people of all ages. 

Medical Assistant/ Customer Service Representative : Spanish Bilingual preferred

Instic Health is an outpatient psychiatry group with multiple offices across FL. We are looking for highly motivated and adaptable individual to perform Medical Assistant duties. The position is consisting of administrative and clinical duties.

Administrative Duties (may include, but not limited to):

  •   Use computer applications
  •   Answer telephones and provide exceptional customer service
  •   Welcome patients and answer their queries
  •   Provide daily reports to general manager
  •   Schedule appointments
  •   Ensure compliance with all healthcare regulations, including HIPAA and OSHA
  •   Handle correspondence, billing, and bookkeeping

 Clinical Duties (may include, but not limited to):

  •   Obtain and record patient medical histories, vitals, and other information
  •   Assist physicians during exams
  •   Collect and prepare laboratory specimens
  •   Perform basic laboratory tests
  •   Prepare and administer medications as directed by a physician
  •   Transmit prescription refills as directed

Education:

Have high school diploma, bachelors degree, or equivalent. Medical Assistant Certification (preferably)

One to two years of experience in an outpatient facility preferably psychiatry. 

Spanish bilingual preferred ****

Job Type: Full-time

Work Locations:

613 W Martin Luther King Jr. Blvd, Suite 104, Tampa, FL 33603

105 North Alexander Street, Suite # 105, Plant City, FL 33563

7617 Cita Lane Unit 101, New Port Richey FL 34753

214 S Apopka Ave, Inverness FL 34452

Email at info@instic.health for further consideration or call our office at (813) 755-7300 

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