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Assistant Crm Analytics Jobs (NOW HIRING)

Boot Barn

CRM Coordinator

Irvine, CA · On-site

$23 - $25/hr

CRM COORDINATOR REPORTS TO ... MANAGER, LOYALTY & EMAIL ANALYTICS STATUS: NON-EXEMPT Summary Boot Barn is where community comes ...

Boot Barn

CRM Coordinator

Irvine, CA · On-site

CRM COORDINATOR REPORTS TO ... MANAGER, LOYALTY & EMAIL ANALYTICS STATUS: NON-EXEMPT Summary Boot Barn is where community comes ...

Goodall Homes

Clayton HubSpot Services is seeking a detail oriented and analytical HubSpot Specialist to support ... Build, update, and maintain CRM assets, including workflows, properties, pipelines, lists, forms ...

Five Below

Manager, CRM

Philadelphia, PA · On-site

Partner with Head of CRM to develop a Lifecycle marketing strategy and bring it to life * Use web triggers and customer lifecycle triggers to execute a lifecycle marketing program * Iterate execution ...

First American

What We Do We are seeking a CRM Campaign Manager to create, maintain, and optimize lifecycle ... This person will partner closely with Sales, Marketing, Operations, and Analytics teams to ensure ...

Columbia

CRM Marketing Manager

Portland, OR

You will lead a team of CRM specialists acrosseCommerce marketing, consumer segmentation, and ... You will partner closely withSite, Brand, Loyalty, Analytics, and Technology teams to build ...

SonSoft

Siebel CRM

Milwaukee, WI · On-site

Siebel CRM Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software ...

ASC Engineered Solutions

Dynamics CRM Administrator

... • Assist with account, contact, opportunity, quote, lead, activity, and project-related CRM processes. • Support CRM training by preparing walkthroughs, process documentation, and training ...

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CRM Coordinator

CRM Coordinator

Boot Barn

Irvine, CA • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Boot Barn rating

5.6

Company rating: 5.6 out of 10

Based on 217 frontline employees who took The Breakroom Quiz

66th of 102 rated fashion retailers

Job description

CRM COORDINATOR
REPORTS TO: MANAGER, LOYALTY & EMAIL ANALYTICS
STATUS: NON-EXEMPT
Summary
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit - one handshake at a time.
The CRM Coordinator is responsible for reporting, analysis, data-management, and automation for the Boot Barn email marketing program. This role requires thorough understanding of email production, deployment, tracking, workflow building and segmentation. This position will support a fast-paced team focused on driving customer engagement through trigger communications, lifecycle marketing, as well as promotional and event campaigns.
Essential Duties and Responsibilities
  • Manage reports and analyze results of segmented email communications.
  • Maintain high attention to detail and provide ongoing QA across all aspects of the ESP.
  • Manage lifecycle emails including workflow, reporting, and analysis.
  • Monitor data flowing into ESP from stores & ecommerce platforms.
  • Monitor deliverability, identify issues and recommend actions to improve inbox placement rate.
  • Import and export data from/to 3rd party vendor partners as needed.
  • Build and deploy SMS and Push communications
  • Create and deploy loyalty communications across email, SMS, and direct mail
  • Build custom email segments as needed for daily deployments.
  • Utilize ESP dynamic code to display personalized content.
  • Handle various requests regarding updating or removing existing contacts
  • Able to code and deploy emails if needed as back-up support for Email Marketing Specialist.
  • Any other duties as assigned by supervisor.
  • Demonstrates high level of quality work, attendance and appearance.
  • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
  • Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
  • Performs any other duties that may be assigned by management.

Qualifications
  • Strong communication, customer service, time management and organizational skills.
  • Bachelor's degree or equivalent combination of experience.
  • 1-2 years in email marketing or CRM experience.
  • Previous experience using modern ESP highly preferred (Cordial, Klaviyo, Braze, SailThru, etc)
  • Hands on experience working on email campaigns to support branding and merchandising across channels.
  • HTML/CSS (experience with any additional coding languages is a plus)
  • Comfortable with basic "if/then/else" logic statements used for dynamic content and segments
  • Knowledge of email best practices, deliverability, and CAN-SPAM legislation.
  • Strong excel skills.
  • Strong written and verbal communication.
  • E-Commerce and retail experience preferred
  • Previous experience handling large sets of data preferred

Competencies
  • Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
  • Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

Boot Barn Benefits & Additional Compensation Opportunities
  • Competitive hourly rate.
  • Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.**
  • Medical, Dental, Vision and Life Insurance.**
  • 401(k) plan with generous company matching.
  • Flexible schedules and work/life balance.
  • Opportunities for growth at every level - we are opening 50+ new stores each year.

**For eligible Boot Barn Partners
PAY RANGE: $23.00 - $25.00/hr.*
*compensation varies based on geography, skills, experience, and tenure
Physical Demands
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
  • Standing, walking and squatting less than fifty percent of the work shift.
  • Required to lift, move and carry up to 40 pounds.
  • Ability to read, count and write to accurately complete all documentation and reports.
  • Must be able to see, hear and speak in order to communicate with partners and customers.
  • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[ ] Sedentary: Limited activity, no lifting, limited walking
[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking
[ ] Moderate: Mostly standing, walking, bending, frequent lifting
[ ] Arduous: Heavy lifting, bending, crawling, climbing
Work Environment
In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
  • The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
  • Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.
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About Boot Barn

Sourced by ZipRecruiter

At Boot Barn, we honor America's western heritage. We believe in quality products and good value. And we've stocked our shelves with quality western and work gear for you and your family. With over 500,000 pairs of boots -- western, work and fashion -- and over 8,000 styles of jeans, shirts, hats, belts, jewelry and more, we offer the latest styles from the brands you love. Hatched over thirty years ago with one store in Orange County, California, Boot Barn has become the nations largest Western and Work retailer with 230 + stores in 30 states and a robust e-commerce business. We will outfit you from head to toe and give you the kind of service you'd expect from a company that values heritage, hard work and community.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Irvine, CA, US

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