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Assistant Content Operations Jobs in Maryland (NOW HIRING)

Metova Federal

Cyber Event Red Team Planner

Hanover, MD · On-site

$120 - $170/hr

... operations platforms in the world. The incumbent will enable project teams through supporting the ... Experience working with the Joint Event Life Cycle (JELC) is a major plus. * Assist content ...

Digital Remedy

Content Creator

Baltimore, MD · On-site

$23.67 - $27.85/hr

You will work with the highly awarded and top-rated news operation in Baltimore. Qualified ... Work evening hours * Assist with station sponsored events as needed Requirements: * 2-4 years of ...

Sinclair Broadcast Group

Content Creator

Baltimore, MD · On-site

$23.67 - $27.85/hr

You will work with the highly awarded and top-rated news operation in Baltimore. Qualified ... Work evening hours * Assist with station sponsored events as needed Requirements: * 2-4 years of ...

Metova Federal

Cyber Event Red Team Planner

Hanover, MD · On-site

... operations platforms in the world. The incumbent will enable project teams through supporting the ... Experience working with the Joint Event Life Cycle (JELC) is a major plus. * Assist content ...

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Assistant Content Operations information

What is an assistant content operations?

Assistant Content Operations refers to a support role that helps manage and streamline the production, organization, and distribution of digital content within an organization. People in this role often coordinate with writers, editors, designers, and other teams to ensure content is published on schedule and meets quality standards. Responsibilities may include content uploading, metadata management, quality assurance, and assisting with workflow optimization. This role is essential for maintaining efficient content processes and ensuring that published material aligns with company goals.

What are the key skills and qualifications needed to thrive as an assistant content operations?

To thrive as an Assistant Content Operations, you need strong organizational skills, attention to detail, and an understanding of content management, often supported by a degree in communications, marketing, or a related field. Familiarity with content management systems (CMS), project management tools, and basic analytics platforms is typically required. Exceptional communication, problem-solving abilities, and the capacity to multitask help individuals excel in this role. These skills ensure seamless content workflows, timely publishing, and effective coordination among teams, which are critical for maintaining high-quality content output.

What are some typical challenges faced by an assistant content operations professional, and how can they be effectively managed?

Assistant Content Operations professionals often encounter challenges such as coordinating between multiple teams, managing tight publishing deadlines, and ensuring content quality and consistency across platforms. To manage these, it's important to develop strong organizational skills, communicate clearly with stakeholders, and stay adaptable to shifting priorities. Leveraging content management tools and maintaining detailed workflow documentation can also help streamline processes and minimize errors, making day-to-day operations more efficient.

What is the difference between Assistant Content Operations vs Content Coordinator?

AspectAssistant Content OperationsContent Coordinator
Required CredentialsTypically an associate degree or relevant experienceSimilar; often an associate degree or equivalent experience
Work EnvironmentOffice setting, collaborative teams, digital content platformsOffice environment, content management systems, cross-department coordination
Employer & Industry UsageMedia, publishing, digital marketing companiesMedia, advertising, corporate communications
Common Search & ComparisonAssistant Content Operations vs Content Coordinator

Assistant Content Operations and Content Coordinator roles share similar credentials and work environments, often within media and digital marketing industries. While both support content management, Assistant Content Operations typically focuses on operational tasks and process support, whereas Content Coordinators handle content scheduling, quality control, and coordination across teams.

What are the most commonly searched types of Content Operations jobs in Maryland?

The most popular types of Content Operations jobs in Maryland are:

What are popular job titles related to Assistant Content Operations jobs in Maryland?

For Assistant Content Operations jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Assistant Content Operations jobs in Maryland look for?

The top searched job categories for Assistant Content Operations jobs in Maryland are:

What cities in Maryland are hiring for Assistant Content Operations jobs?

Cities in Maryland with the most Assistant Content Operations job openings:

Assistant Content Operations jobs near you
Infographic showing various Assistant Content Operations job openings in Maryland as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution.

Sr. Product Owner - Interactive Help

T Rowe Price

Owings Mills, MD • Hybrid

Full-time

Re-posted 29 days ago

Key responsibilities

  • Owns the Interactive Help product and establishes its product road map to evolve client servicing through AI-enabled capabilities.

  • Leads cross-functional teams to develop, execute, and monitor the product strategy, ensuring alignment with enterprise standards and delivering business outcomes.

  • Partners with stakeholders to support adoption of new capabilities, ensure effective integration into service models, and maintain governance and risk compliance.

T. Rowe Price rating

9.1

Company rating: 9.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Role Summary

Owns the Interactive Help product and establishes the product road map to evolve client servicing through AI-enabled capabilities. Applies comprehensive knowledge of AI technologies, servicing models, content and knowledge ecosystems, information seeking behavior, and regulatory environments to deliver meaningful business outcomes.

Leads a multi-horizon product road map, launching with focused scope to enable rapid learning while ensuring alignment with enterprise strategy, governance standards, and risk requirements. Demonstrates strong product judgment and partners closely with business stakeholders to shape priorities and take action on insights. Communicates milestones, insights, progress, and metrics to stakeholders across the organization.

Responsibilities

  • Product Vision and Strategy Development- Develops and maintains a clear vision for the Interactive Help product and experience, spanning client experience, AI-enabled capabilities, content and knowledge foundations, and servicing outcomes. Establishes and evolves the product road map across near- and longer-term horizons. Leads and coordinates cross-functional teams across technology, product, content, operations, and risk to shape product direction and delivery. Leverages client research, behavioral insights, and in-market learning to inform product strategy and execution.
  • Achieves Business Results- Through leadership of cross-functional teams, ensures Interactive Help meets or exceeds standards for client experience, business performance, compliance, and operational efficiency. Monitors and interprets performance metrics such as digital completion, containment, client satisfaction, and quality measures, using insights to drive continuous improvement and inform expansion decisions.
  • Adoption, Enablement, and Governance- Partners with servicing, operations, and change leaders to support adoption of new capabilities and ensure Interactive Help is integrated effectively into existing service models. Helps ensure firm investment is optimized toward the highest-value outcomes, operating within established governance, risk, and quality frameworks to support sustainable scale.

Qualifications

Required:

  • Bachelor's degree or the equivalent combination of education and relevant experience AND
  • 8+ years of total relevant work experience

Preferred:

  • Experience leading client-facing digital products or experiences that leverage AI, automation, or advanced analytics
  • Demonstrated success taking products from ideation through scaled adoption, using learning and data to inform priorities
  • Experience working with cross-functional teams including engineering, product, content, operations, and risk/compliance
  • Familiarity with AI-enabled knowledge, search, or virtual assistant capabilities, including intent recognition and response orchestration
  • Strong understanding of digital servicing models and optimization of digital self-service experiences
  • Experience supporting adoption of new tools or capabilities within established operating models
  • Ability to partner effectively with business and operations leaders to align product outcomes with associate and client needs
  • Experience operating in regulated environments, balancing innovation, client experience, and risk management
  • Strong analytical, communication, and stakeholder management skills, with the ability to influence and align diverse partners

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to one day per week from home.

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