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Assistant Concierge Manager Jobs in Burr Ridge, IL

Addison Group

Concierge (2nd Shift)

Chicago, IL · On-site

$18 - $20/hr

Property Management Location: Chicago, IL Assignment Type: Direct Hire Pay: $18 - $20 / hour Work ... * Assist with resident communications, newsletters, and community updates. * Support leasing ...

Asbury Village

Concierge

Chicago, IL · On-site

$18.50/hr

Clarendale Six Corners is recruiting for a hospitality focused Concierge. This role is responsible ... * Assist the Business Office Manager with projects/assignments. Here are a few of the ...

Life Care Services

Concierge

Chicago, IL

$18.50/hr

Clarendale Six Corners is recruiting for a hospitality focused Concierge. This role is responsible ... * Assist the Business Office Manager with projects/assignments. Here are a few of the ...

Heritage at Irene Woods

Concierge

Chicago, IL · On-site

$18.50/hr

Clarendale Six Corners is recruiting for a hospitality focused Concierge. This role is responsible ... * Assist the Business Office Manager with projects/assignments. Here are a few of the ...

Clarendale Six Corners

Concierge

Chicago, IL · On-site

$18.50/hr

Clarendale Six Corners is recruiting for a hospitality focused Concierge. This role is responsible ... * Assist the Business Office Manager with projects/assignments. Here are a few of the ...

Life Care Services

Concierge

Chicago, IL

$18.50/hr

Clarendale Six Corners is recruiting for a hospitality focused Concierge. This role is responsible ... * Assist the Business Office Manager with projects/assignments. Here are a few of the ...

The Arlington of Naples

Concierge

Chicago, IL · On-site

$18.50/hr

Clarendale Six Corners is recruiting for a hospitality focused Concierge. This role is responsible ... * Assist the Business Office Manager with projects/assignments. Here are a few of the ...

Brilliant Earth

Showroom Concierge

Chicago, IL

$19/hr

Proactively greet, check-in, and assist customers, creating a memorable, one-on-one customer ... Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 ...

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All JobsConcierge JobsAssistant Concierge Manager JobsAssistant Concierge Manager Jobs in Burr Ridge, IL

Assistant Concierge Manager information

See Burr Ridge, IL salary details

$14

$23

$37

How much do assistant concierge manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for assistant concierge manager in Burr Ridge, IL is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.18 per hour, depending on experience, location, and employer.

What are some common challenges faced by an assistant concierge manager and how can they be addressed?

Assistant Concierge Managers often juggle multiple guest requests while ensuring high service standards, which can be challenging during peak periods. Effective time management, clear communication, and proactively anticipating guest needs are key to overcoming these challenges. Collaborating closely with other departments and training team members to handle high-pressure situations smoothly also helps maintain excellent guest experiences. Embracing feedback and continuously updating local knowledge can further enhance service quality and guest satisfaction.

What are the key skills and qualifications needed to thrive as an assistant concierge manager?

To thrive as an Assistant Concierge Manager, you need a solid background in hospitality management, customer service, and a working knowledge of local attractions and services, often supported by a hospitality degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and guest communication tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and a keen attention to detail help individuals excel in this role. These competencies are crucial for ensuring guest satisfaction, coordinating services efficiently, and maintaining the high standards expected in luxury hospitality environments.

What is the difference between Assistant Concierge Manager vs Concierge Supervisor?

AspectAssistant Concierge ManagerConcierge Supervisor
CredentialsCustomer service experience, hospitality certifications often preferredCustomer service experience, hospitality background
Work EnvironmentHotels, luxury residences, resortsHotels, luxury properties, cruise ships
Employer & IndustryHospitality industry, luxury service providersHospitality industry, hotel management
Search & Comparison IntentRoles involving assisting guests and managing concierge teamsRoles focused on supervising concierge staff and operations

The Assistant Concierge Manager and Concierge Supervisor roles both operate within the hospitality industry, focusing on guest services. The Assistant Concierge Manager typically has broader responsibilities, including supporting the concierge team and handling guest inquiries, while the Concierge Supervisor mainly oversees daily operations and staff management. Both positions require customer service experience and are found in similar work environments, but their scope and focus differ slightly.

What is an assistant concierge manager?

Assistant Concierge Managers are hospitality professionals who support the Concierge Manager in overseeing the concierge team and ensuring guests receive exceptional service. They help manage guest inquiries, coordinate special requests, and provide recommendations for local attractions, dining, and events. Additionally, they assist in training and supervising concierge staff, resolving guest issues, and maintaining high service standards. Their goal is to enhance the guest experience and contribute to the smooth operation of the hotel's front-of-house services.
What cities near Burr Ridge, IL are hiring for Assistant Concierge Manager jobs? Cities near Burr Ridge, IL with the most Assistant Concierge Manager job openings:
Assistant Concierge Manager jobs near you

Concierge (2nd Shift)

Addison Group

Chicago, IL • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Job Title: Concierge (2nd Shift)
Industry: Property Management
Location: Chicago, IL
Assignment Type: Direct Hire
Pay: $18 - $20 / hour
Work Schedule: 100% On-Site
Thursday - Monday | 3:30 PM - 12:00 AM, Tuesday & Wednesday Off
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About The Company:
Our client is a well-established residential property management organization with luxury apartment communities throughout Chicago. They are committed to providing an exceptional resident experience while fostering a collaborative, service-focused workplace with opportunities for professional growth and employee recognition.
Job Description:
We are seeking a customer-focused Concierge to serve as the primary point of contact for residents, guests, and prospective tenants at a luxury apartment community in Chicago. This role is ideal for someone with a hospitality mindset who enjoys building relationships, solving problems, and creating a welcoming environment.
The Concierge plays an important role in delivering exceptional resident service, assisting with day-to-day property operations, coordinating resident requests, and supporting community events.
Key Responsibilities:
  • Welcome residents, visitors, and prospective tenants with a professional and friendly demeanor.
  • Manage the front desk and answer incoming phone calls.
  • Receive and organize resident packages and deliveries.
  • Coordinate transportation, vendor services, and other resident requests.
  • Provide information about the neighborhood, local attractions, and public transportation.
  • Monitor building access, security systems, and surveillance cameras.
  • Respond to resident concerns and communicate maintenance requests to the appropriate teams.
  • Assist with resident communications, newsletters, and community updates.
  • Support leasing efforts by answering basic questions and directing prospective residents to the leasing team.
  • Help coordinate resident appreciation events and community activities.
  • Maintain accurate records and update property management systems as needed.
  • Deliver a high level of personalized customer service while maintaining a polished and professional front desk presence.

Qualifications:
  • High school diploma or GED required.
  • 1-2 years of front desk, concierge, hospitality, hotel, or luxury apartment experience.
  • Strong customer service skills with the ability to provide a high-end resident experience.
  • Excellent verbal and written communication skills.
  • Comfortable working independently while collaborating with on-site teams.
  • Strong organizational skills and the ability to multitask in a fast-paced environment.
  • Proficiency with Microsoft Office Suite, including Word, Outlook, Excel, and PowerPoint.
  • Professional appearance and demeanor.
  • Stable employment history preferred.

Additional Details:
  • Position requires standing and walking for much of the shift.
  • Professional business attire required.

Perks:
  • Direct hire opportunity with long-term career growth.
  • Quarterly performance bonus opportunities
  • Opportunity to work in a luxury residential community in one of Chicago's premier neighborhoods.
  • Team-oriented environment with opportunities for advancement.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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