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Assistant Concierge Manager Jobs in Burr Ridge, IL

AMLI Residential

Concierge

Chicago, IL · On-site

$27 - $30/hr

The Concierge provides highlevel assistance to residents and guests, ensuring a welcoming ... the onsite property management team to resolve requests and follow up on issues * Assist with ...

Flats LLC

Concierge (Overnight)

Chicago, IL · On-site

$15.50 - $20/hr

Manage guest access and monitor lobby activity to maintain a secure environment * Assist residents ... Concierge, front desk, or hospitality experience (strong plus) * Someone reliable -- shows up on ...

City Winery International

Concierge

Chicago, IL · On-site

$16 - $20.50/hr

Overview of Responsibilities Correspond with guests in person, phone, and email Manage in-person ... spaces Assist guests with seat changes Compile house and artist comps and arrange ...

Flats LLC

Concierge (Overnight)

Chicago, IL

$16 - $20.50/hr

Manage guest access and monitor lobby activity to maintain a secure environment * Assist residents ... Concierge, front desk, or hospitality experience (strong plus) * Someone reliable - shows up on ...

City Winery Chicago

Concierge

Chicago, IL

$18/hr

Overview of Responsibilities ● Correspond with guests in person, phone, and email ● Manage in ... Assist guests with seat changes ● Compile house and artist comps and arrange seating ...

Belmont Village

Concierge

Glenview, IL · On-site

$18/hr

) Part-Time Concierge PT Schedule: Tuesday - Saturday 4:30 p.m. to 8:30p m ABOUT THE ROLE As a ... manage event and guest meal reservations, and assist with event setup as needed * Record ...

Belmont Village

Concierge

Carol Stream, IL · On-site

$16.50/hr

) Now Hiring Part-Time Concierge! Days and Shifts vary to include weekends as needed ABOUT THE ROLE ... manage event and guest meal reservations, and assist with event setup as needed * Record ...

City Winery

Concierge

Chicago, IL · On-site

$18/hr

Overview of Responsibilities • Correspond with guests in person, phone, and email • Manage in ... Assist guests with seat changes • Compile house and artist comps and arrange seating ...

Reside Living

Concierge - River West

Chicago, IL

$20/hr

We are looking for Concierge professionals for our multifamily properties. What We Offer ... Property management, leasing, community management, or administrative assistant experience welcome

Reside Living

Concierge - River West

Chicago, IL

$20/hr

We are looking for Concierge professionals for our multifamily properties. What We Offer ... Property management, leasing, community management, or administrative assistant experience welcome

Reside Living

Concierge - River West

Chicago, IL · On-site

$20/hr

We are looking for Concierge professionals for our multifamily properties. What We Offer ... Property management, leasing, community management, or administrative assistant experience welcome

Reside Living

Concierge - The Belmont

Chicago, IL

$20/hr

We are looking for Concierge professionals for our multifamily properties. What We Offer * We offer ... Property management, leasing, community management, or administrative assistant experience welcome

Reside Living

Concierge - The Belmont

Chicago, IL · On-site

$20/hr

We are looking for Concierge professionals for our multifamily properties. What We Offer * We offer ... Property management, leasing, community management, or administrative assistant experience welcome

Reside Living

Concierge - The Belmont

Chicago, IL

$20/hr

We are looking for Concierge professionals for our multifamily properties. What We Offer * We offer ... Property management, leasing, community management, or administrative assistant experience welcome

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All JobsConcierge JobsAssistant Concierge Manager JobsAssistant Concierge Manager Jobs in Burr Ridge, IL

Assistant Concierge Manager information

See Burr Ridge, IL salary details

$14

$23

$37

How much do assistant concierge manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for assistant concierge manager in Burr Ridge, IL is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.18 per hour, depending on experience, location, and employer.

What are some common challenges faced by an assistant concierge manager and how can they be addressed?

Assistant Concierge Managers often juggle multiple guest requests while ensuring high service standards, which can be challenging during peak periods. Effective time management, clear communication, and proactively anticipating guest needs are key to overcoming these challenges. Collaborating closely with other departments and training team members to handle high-pressure situations smoothly also helps maintain excellent guest experiences. Embracing feedback and continuously updating local knowledge can further enhance service quality and guest satisfaction.

What are the key skills and qualifications needed to thrive as an assistant concierge manager?

To thrive as an Assistant Concierge Manager, you need a solid background in hospitality management, customer service, and a working knowledge of local attractions and services, often supported by a hospitality degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and guest communication tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and a keen attention to detail help individuals excel in this role. These competencies are crucial for ensuring guest satisfaction, coordinating services efficiently, and maintaining the high standards expected in luxury hospitality environments.

What is the difference between Assistant Concierge Manager vs Concierge Supervisor?

AspectAssistant Concierge ManagerConcierge Supervisor
CredentialsCustomer service experience, hospitality certifications often preferredCustomer service experience, hospitality background
Work EnvironmentHotels, luxury residences, resortsHotels, luxury properties, cruise ships
Employer & IndustryHospitality industry, luxury service providersHospitality industry, hotel management
Search & Comparison IntentRoles involving assisting guests and managing concierge teamsRoles focused on supervising concierge staff and operations

The Assistant Concierge Manager and Concierge Supervisor roles both operate within the hospitality industry, focusing on guest services. The Assistant Concierge Manager typically has broader responsibilities, including supporting the concierge team and handling guest inquiries, while the Concierge Supervisor mainly oversees daily operations and staff management. Both positions require customer service experience and are found in similar work environments, but their scope and focus differ slightly.

What is an assistant concierge manager?

Assistant Concierge Managers are hospitality professionals who support the Concierge Manager in overseeing the concierge team and ensuring guests receive exceptional service. They help manage guest inquiries, coordinate special requests, and provide recommendations for local attractions, dining, and events. Additionally, they assist in training and supervising concierge staff, resolving guest issues, and maintaining high service standards. Their goal is to enhance the guest experience and contribute to the smooth operation of the hotel's front-of-house services.
What cities near Burr Ridge, IL are hiring for Assistant Concierge Manager jobs? Cities near Burr Ridge, IL with the most Assistant Concierge Manager job openings:
Assistant Concierge Manager jobs near you

Concierge

AMLI Residential

Chicago, IL • On-site

$27 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

AMLI Residential is currently hiring a professional, servicedriven Concierge to join our luxury community at AMLI River North. This role is ideal for someone who thrives on delivering exceptional customer service and enjoys being the goto resource for residents in a fastpaced, urban environment. The Concierge provides highlevel assistance to residents and guests, ensuring a welcoming experience while supporting daytoday service needs. This role requires strong communication skills, attention to detail, and expert knowledge of local services, vendors, and amenities.

Key Responsibilities

  • Build rapport with residents and respond to requests in a timely, efficient, and courteous manner
  • Research, coordinate, and schedule resident services, including:
    • Grocery delivery and relocation services
    • Vehicle services (repair, washes, appointments)
    • Dry cleaning pickup/delivery
    • TV setup, wall mounting, and home services
    • Transportation accommodations (airport transfers, rentals, taxis, limousines)
  • Make reservations and arrangements for:
    • Restaurants, events, and game tickets
    • Floral orders
    • Vet, kennel, and travel accommodations
  • Manage amenity and penthouse reservations
  • Receive and coordinate package deliveries (FedEx, UPS, etc.)
  • Manage the Luxer package system, including daily audits
  • Develop and distribute a daily resident newsletter
  • Maintain uptodate merchant, vendor, and service contact lists
  • Coordinate with the onsite property management team to resolve requests and follow up on issues
  • Assist with special resident requests as needed

Additional Expectations

  • Maintain a professional appearance at all times
  • Participate in AMLI volunteer and community activities
  • Support other AMLI communities when needed

Schedule

  • Fulltime, 40 hours per week
  • Tuesday - Saturday schedule

Qualifications

  • High School diploma or GED required; Associate or Bachelor's degree preferred
  • Minimum 3 years of customer service experience required
  • Previous concierge or hospitality experience strongly preferred
  • Strong knowledge of the local area, services, merchants, and attractions
  • Proficiency in Microsoft Word, Excel, and internet research
  • Excellent written and verbal communication skills

Physical Requirements

  • Ability to stand, walk, and sit for extended periods
  • Occasional lifting of up to 10 pounds or more
  • Ability to use standard office equipment and computer systems
Perks & Benefits You'll Love:

  • $27.00 - $30.00 an hour

  • Comprehensive Health Coverage - Medical, dental, and vision insurance for you and your family.

  • 401(k) with Company Match - We invest in your future.

  • Generous Rental Discount at any AMLI apartment community

  • Tuition Reimbursement - Keep growing in your career.

  • Paid Time Off (PTO)- 20 days plus 9 paid holidays. PTO increases with tenure

Why AMLI?

AMLI Residential is a national, familyowned developer and owner of luxury apartment communities.

AMLI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Company may utilize artificial intelligence, as permitted by law, in its recruitment, hiring, promotion, discipline, discharge, or other employment-related activities. Any artificial intelligence used will nothave the effect of subjecting employees to discrimination on the basis of any protected class under federal, state, or local law, nor will the artificial intelligence use zip code data as a proxy for protected class information.

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