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Assistant Concierge Manager Jobs in Rhode Island

Marquis Health Services

Concierge

Westerly, RI · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Greet and assist potential residents, families, visitors, and vendors, creating a positive and ... Manage both internal and external calls, accurately take messages, and ensure timely communication ...

Lifespan

Care Navigator Concierge Medicine

Providence, RI · On-site

$20.96 - $34.61/hr

... Assist providers during exams and procedures Manage clinical supplies Scheduling & Care ... concierge members Maintain HIPAA compliance Collaboration & Practice Operations Collaborate with ...

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Assistant Concierge Manager information

What are some common challenges faced by an assistant concierge manager and how can they be addressed?

Assistant Concierge Managers often juggle multiple guest requests while ensuring high service standards, which can be challenging during peak periods. Effective time management, clear communication, and proactively anticipating guest needs are key to overcoming these challenges. Collaborating closely with other departments and training team members to handle high-pressure situations smoothly also helps maintain excellent guest experiences. Embracing feedback and continuously updating local knowledge can further enhance service quality and guest satisfaction.

What are the key skills and qualifications needed to thrive as an assistant concierge manager?

To thrive as an Assistant Concierge Manager, you need a solid background in hospitality management, customer service, and a working knowledge of local attractions and services, often supported by a hospitality degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and guest communication tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and a keen attention to detail help individuals excel in this role. These competencies are crucial for ensuring guest satisfaction, coordinating services efficiently, and maintaining the high standards expected in luxury hospitality environments.

What is the difference between Assistant Concierge Manager vs Concierge Supervisor?

AspectAssistant Concierge ManagerConcierge Supervisor
CredentialsCustomer service experience, hospitality certifications often preferredCustomer service experience, hospitality background
Work EnvironmentHotels, luxury residences, resortsHotels, luxury properties, cruise ships
Employer & IndustryHospitality industry, luxury service providersHospitality industry, hotel management
Search & Comparison IntentRoles involving assisting guests and managing concierge teamsRoles focused on supervising concierge staff and operations

The Assistant Concierge Manager and Concierge Supervisor roles both operate within the hospitality industry, focusing on guest services. The Assistant Concierge Manager typically has broader responsibilities, including supporting the concierge team and handling guest inquiries, while the Concierge Supervisor mainly oversees daily operations and staff management. Both positions require customer service experience and are found in similar work environments, but their scope and focus differ slightly.

What is an assistant concierge manager?

Assistant Concierge Managers are hospitality professionals who support the Concierge Manager in overseeing the concierge team and ensuring guests receive exceptional service. They help manage guest inquiries, coordinate special requests, and provide recommendations for local attractions, dining, and events. Additionally, they assist in training and supervising concierge staff, resolving guest issues, and maintaining high service standards. Their goal is to enhance the guest experience and contribute to the smooth operation of the hotel's front-of-house services.

What are popular job titles related to Assistant Concierge Manager jobs in Rhode Island?

For Assistant Concierge Manager jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Assistant Concierge Manager jobs in Rhode Island look for?

The top searched job categories for Assistant Concierge Manager jobs in Rhode Island are:

What cities in Rhode Island are hiring for Assistant Concierge Manager jobs?

Cities in Rhode Island with the most Assistant Concierge Manager job openings:

Assistant Concierge Manager jobs near you
Infographic showing various Assistant Concierge Manager job openings in Rhode Island as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Concierge

Marquis Health Services

Westerly, RI • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

) Join our team at Westerly Rehabilitation and Healthcare Center as a Concierge.
Proudly supported by Marquis Health Consulting Services
Full-time opportunities available
Daily Pay!
$17-$20/hour
At Westerly Rehabilitation and Healthcare Center, we believe that every interaction creates an opportunity to provide comfort, connection, and a welcoming experience. Guided by our core values of Passion, Respect, and Excellence, the Concierge serves as the first point of contact for residents, families, visitors, and staff-ensuring every guest feels valued, supported, and cared for from the moment they arrive.
Responsibilities for Concierge:
  • Answer and transfer all incoming calls in a courteous, professional, and welcoming manner, ensuring clear and accurate communication.
  • Provide information, direction, and appropriate assistance to residents, staff, guests, and vendors with professionalism and warmth.
  • Perform a variety of clerical and administrative duties as assigned to support smooth facility operations.
  • Greet and assist potential residents, families, visitors, and vendors, creating a positive and welcoming first impression of the facility.
  • Manage both internal and external calls, accurately take messages, and ensure timely communication to appropriate individuals.
  • Serve as a central point of contact to coordinate information flow and support day-to-day front-desk operations.
  • Maintain a calm, professional presence while handling multiple priorities in a fast-paced environment.

Qualifications for Concierge:
  • Current and active CNA license in the state strongly preferred.
  • Previous experience in a customer service role required; experience in a healthcare setting strongly preferred.
  • Strong customer service orientation with a professional presence, positive attitude, and solution-focused mindset.
  • Excellent verbal and written communication skills, including professional phone etiquette.
  • Ability to communicate effectively with residents, visitors, staff, and individuals at all levels of the organization.
  • Experience managing multiple priorities and demands simultaneously in a fast-paced environment.
  • Ability to interact effectively with individuals of varying personalities and temperaments.
  • Strong initiative and problem-solving skills with the ability to address and resolve immediate concerns appropriately.

Our Core Values in Action
Passion - Creating a warm, welcoming experience for every resident and guest through genuine care and attentiveness.
Respect - Treating all individuals with dignity, courtesy, and professionalism in every interaction.
Excellence - Delivering exceptional front-line service that ensures smooth communication, positive impressions, and an outstanding overall experience.
Benefits for Concierge:
  • Tuition reimbursement
  • Employee referral bonus
  • Health, vision, and dental benefits
  • 401(k) with match
  • Employee engagement and culture committee
  • Company-sponsored life insurance
  • Employee assistance program (EAP) resources

Join our team at Westerly Rehabilitation and Healthcare Center, a 106-bed Sub-Acute, and Long-Term Care facility where compassion and quality care are at the heart of everything we do. Our facility is thoughtfully designed with beautiful common spaces, creating a welcoming, home-like environment not only for our residents but also for our staff. We believe in fostering a positive and supportive workplace where employees feel valued, respected, and empowered to make a difference.
Here, you'll be part of a collaborative and dedicated team that prioritizes professional growth, work-life balance, and a culture of appreciation. If you're passionate about providing exceptional care in a warm, inclusive setting, we would love for you to grow your career with us.
The facility provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any kind. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants are encouraged to apply.

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