Concierge
New Albany, OH · On-site
$15 - $19.25/hr
The Avalon of New Albany is recruiting for a hospitality focused Concierge. This role is ... * Assist the Business Office Manager with projects/assignments. Here are a few of the ...
Concierge
New Albany, OH · On-site
$15 - $19.25/hr
The Avalon of New Albany is recruiting for a hospitality focused Concierge. This role is ... * Assist the Business Office Manager with projects/assignments. Here are a few of the ...
Concierge
Maumee, OH · On-site
$14.50 - $18.75/hr
Welcome to Distinctive Living, we're seeking a Concierge (Part-Time) for our Maumee Pointe ... assist with duties related to the Lead Management Program; assist with assembling marketing ...
Quick apply
Concierge
Maumee, OH · On-site
$14.50 - $18.75/hr
Welcome to Distinctive Living, we're seeking a Concierge (Part-Time) for our Maumee Pointe ... assist with duties related to the Lead Management Program; assist with assembling marketing ...
Concierge
New Albany, OH · On-site
$15 - $19.25/hr
The Avalon of New Albany is recruiting for a hospitality focused Concierge. This role is ... * Assist the Business Office Manager with projects/assignments. Here are a few of the ...
Concierge
New Albany, OH · On-site
$15 - $19.25/hr
The Avalon of New Albany is recruiting for a hospitality focused Concierge. This role is ... * Assist the Business Office Manager with projects/assignments. Here are a few of the ...
Concierge
New Albany, OH · On-site
$15 - $19.25/hr
The Avalon of New Albany is recruiting for a hospitality focused Concierge. This role is ... * Assist the Business Office Manager with projects/assignments. Here are a few of the ...
Concierge
New Albany, OH · On-site
$15 - $19.25/hr
The Avalon of New Albany is recruiting for a hospitality focused Concierge. This role is ... * Assist the Business Office Manager with projects/assignments. Here are a few of the ...
Concierge
New Albany, OH · On-site
$15 - $19.25/hr
The Avalon of New Albany is recruiting for a hospitality focused Concierge. This role is ... * Assist the Business Office Manager with projects/assignments. Here are a few of the ...
Concierge
New Albany, OH · On-site
$15 - $19.25/hr
The Avalon of New Albany is recruiting for a hospitality focused Concierge. This role is ... * Assist the Business Office Manager with projects/assignments. Here are a few of the ...
1st Shift Concierge
$15 - $19.25/hr
As a Concierge, you will serve as the face of Miranova Condominium and play a critical role in ... Support management with special projects and operational initiatives. * Assist with valet parking ...
1st Shift Concierge
$15 - $19.25/hr
As a Concierge, you will serve as the face of Miranova Condominium and play a critical role in ... Support management with special projects and operational initiatives. * Assist with valet parking ...
Valet - 21c Cincinnati Hotel
$13.75 - $18/hr
... luggage * Assist Concierge and Front Office staff with guest requests and services, as needed ... manager * Follow all company policies and procedures; ensure uniform and personal appearance is ...
Valet - 21c Cincinnati Hotel
$13.75 - $18/hr
... luggage * Assist Concierge and Front Office staff with guest requests and services, as needed ... manager * Follow all company policies and procedures; ensure uniform and personal appearance is ...
1st Shift Concierge
Columbus, OH · On-site
$15 - $19.25/hr
As a Concierge, you will serve as the face of Miranova Condominium and play a critical role in ... Support management with special projects and operational initiatives. * Assist with valet parking ...
1st Shift Concierge
Columbus, OH · On-site
$15 - $19.25/hr
As a Concierge, you will serve as the face of Miranova Condominium and play a critical role in ... Support management with special projects and operational initiatives. * Assist with valet parking ...
Concierge
Lakewood, OH · On-site
$15/hr
Flexible Scheduling - Partner with your manager to create your ideal schedule. * Tuition Assistance ... administrative assistant Equal Opportunity Employer This employer is required to notify all ...
Concierge
Lakewood, OH · On-site
$15/hr
Flexible Scheduling - Partner with your manager to create your ideal schedule. * Tuition Assistance ... administrative assistant Equal Opportunity Employer This employer is required to notify all ...
Front Desk Concierge
Cleveland, OH · On-site
$15 - $19.25/hr
Provide administrative support as needed, and at times, for our C-level suite * Assist and manage ... concierge level expected for role * Successful candidate must be able to respond calmly, think ...
Front Desk Concierge
Cleveland, OH · On-site
$15 - $19.25/hr
Provide administrative support as needed, and at times, for our C-level suite * Assist and manage ... concierge level expected for role * Successful candidate must be able to respond calmly, think ...
Concierge
Lakewood, OH · On-site
$15/hr
Flexible Scheduling - Partner with your manager to create your ideal schedule. * Tuition Assistance ... assistant
Concierge
Lakewood, OH · On-site
$15/hr
Flexible Scheduling - Partner with your manager to create your ideal schedule. * Tuition Assistance ... assistant
Concierge
Lakewood, OH · On-site
$15/hr
Flexible Scheduling - Partner with your manager to create your ideal schedule. * Tuition Assistance ... assistant
Quick apply
Concierge
Lakewood, OH · On-site
$15/hr
Flexible Scheduling - Partner with your manager to create your ideal schedule. * Tuition Assistance ... assistant
Concierge - 3rd Shift
Columbus, OH · On-site
$15 - $19.25/hr
The associate is available to always assist, offering personalized support, local area expertise ... Receive and manage package deliveries at the front desk. * Coordinate dry cleaning pickup/drop-off ...
Concierge - 3rd Shift
Columbus, OH · On-site
$15 - $19.25/hr
The associate is available to always assist, offering personalized support, local area expertise ... Receive and manage package deliveries at the front desk. * Coordinate dry cleaning pickup/drop-off ...
Front Desk Concierge
Cleveland, OH · On-site
$15 - $19.50/hr
Provide administrative support as needed, and at times, for our C-level suite * Assist and manage ... concierge level expected for role * Successful candidate must be able to respond calmly, think ...
Front Desk Concierge
Cleveland, OH · On-site
$15 - $19.50/hr
Provide administrative support as needed, and at times, for our C-level suite * Assist and manage ... concierge level expected for role * Successful candidate must be able to respond calmly, think ...
Front Desk Concierge
Mayfield Village, OH · On-site
$15.75 - $20.50/hr
Provide administrative support as needed, and at times, for our C-level suite * Assist and manage ... concierge level expected for role * Successful candidate must be able to respond calmly, think ...
Front Desk Concierge
Mayfield Village, OH · On-site
$15.75 - $20.50/hr
Provide administrative support as needed, and at times, for our C-level suite * Assist and manage ... concierge level expected for role * Successful candidate must be able to respond calmly, think ...
Front Desk Concierge
Cleveland, OH · On-site
$15 - $19.50/hr
Provide administrative support as needed, and at times, for our C-level suite * Assist and manage ... concierge level expected for role * Successful candidate must be able to respond calmly, think ...
Front Desk Concierge
Cleveland, OH · On-site
$15 - $19.50/hr
Provide administrative support as needed, and at times, for our C-level suite * Assist and manage ... concierge level expected for role * Successful candidate must be able to respond calmly, think ...
Guest Concierge Receptionist
Cincinnati, OH · On-site
$18/hr
This position will assist all Jeff Ruby restaurants from the central location, in downtown ... Manage and prioritize high volume of calls for all Jeff Ruby restaurants. This includes answering ...
Guest Concierge Receptionist
Cincinnati, OH · On-site
$18/hr
This position will assist all Jeff Ruby restaurants from the central location, in downtown ... Manage and prioritize high volume of calls for all Jeff Ruby restaurants. This includes answering ...
Guest Concierge Receptionist
Cincinnati, OH · On-site
$18/hr
This position will assist all Jeff Ruby restaurants from the central location, in downtown ... Manage and prioritize high volume of calls for all Jeff Ruby restaurants. This includes answering ...
Guest Concierge Receptionist
Cincinnati, OH · On-site
$18/hr
This position will assist all Jeff Ruby restaurants from the central location, in downtown ... Manage and prioritize high volume of calls for all Jeff Ruby restaurants. This includes answering ...
Full-Time Concierge - All Shifts
Shaker Heights, OH · On-site
$17.49 - $19.74/hr
... the Management office, assist in renting apartments (to include information, tours, taking calls ... Maintains Concierge Binder * Keeps front lobby stocked with magazines, collateral, maps ...
Full-Time Concierge - All Shifts
Shaker Heights, OH · On-site
$17.49 - $19.74/hr
... the Management office, assist in renting apartments (to include information, tours, taking calls ... Maintains Concierge Binder * Keeps front lobby stocked with magazines, collateral, maps ...
Assistant Concierge Manager information
What are some common challenges faced by an assistant concierge manager and how can they be addressed?
Assistant Concierge Managers often juggle multiple guest requests while ensuring high service standards, which can be challenging during peak periods. Effective time management, clear communication, and proactively anticipating guest needs are key to overcoming these challenges. Collaborating closely with other departments and training team members to handle high-pressure situations smoothly also helps maintain excellent guest experiences. Embracing feedback and continuously updating local knowledge can further enhance service quality and guest satisfaction.
What are the key skills and qualifications needed to thrive as an assistant concierge manager?
To thrive as an Assistant Concierge Manager, you need a solid background in hospitality management, customer service, and a working knowledge of local attractions and services, often supported by a hospitality degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and guest communication tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and a keen attention to detail help individuals excel in this role. These competencies are crucial for ensuring guest satisfaction, coordinating services efficiently, and maintaining the high standards expected in luxury hospitality environments.
What is the difference between Assistant Concierge Manager vs Concierge Supervisor?
| Aspect | Assistant Concierge Manager | Concierge Supervisor |
|---|---|---|
| Credentials | Customer service experience, hospitality certifications often preferred | Customer service experience, hospitality background |
| Work Environment | Hotels, luxury residences, resorts | Hotels, luxury properties, cruise ships |
| Employer & Industry | Hospitality industry, luxury service providers | Hospitality industry, hotel management |
| Search & Comparison Intent | Roles involving assisting guests and managing concierge teams | Roles focused on supervising concierge staff and operations |
The Assistant Concierge Manager and Concierge Supervisor roles both operate within the hospitality industry, focusing on guest services. The Assistant Concierge Manager typically has broader responsibilities, including supporting the concierge team and handling guest inquiries, while the Concierge Supervisor mainly oversees daily operations and staff management. Both positions require customer service experience and are found in similar work environments, but their scope and focus differ slightly.
What is an assistant concierge manager?
Assistant Concierge Managers are hospitality professionals who support the Concierge Manager in overseeing the concierge team and ensuring guests receive exceptional service. They help manage guest inquiries, coordinate special requests, and provide recommendations for local attractions, dining, and events. Additionally, they assist in training and supervising concierge staff, resolving guest issues, and maintaining high service standards. Their goal is to enhance the guest experience and contribute to the smooth operation of the hotel's front-of-house services.
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Job description
When you work at The Avalon of New Albany, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!
The Avalon of New Albany is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!
Here are a few of the daily responsibilities of a Concierge:
- Provide ongoing telephone coverage.
- Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
- Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
- Prepare maintenance work orders as requested by residents and staff
- Assist the Business Office Manager with projects/assignments.
Here are a few of the qualifications we need you to have:
- High school diploma or general education degree (GED) required
- Familiarity with Microsoft Office Suite products
- Must demonstrate excellent telephone communication skills
- Part Time - Every other Tues & Friday and every other weekend. 4:30pm -8pm Weekday .Saturday 9-4pm Sunday 9-3pm
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
EEO Employer
About Life Care Services
Sourced by ZipRecruiter
s an industry pioneer with more than a half-century of experience, making a difference in the lives of seniors has been our sole focus since day one. At LCS, we’ve designed a dedicated family of companies to help fulfill your community’s mission. This structure allows us to develop and share expertise across our company to deliver innovative solutions to seniors and their communities. We are guided by five principles to ensure that every company decision is made with integrity and for the good of the seniors we serve.
Industry
Health care and social assistance
Company size
201 - 500 Employees
Headquarters location
Des Moines, IA, US
Year founded
1971