ZipRecruiter

Log In

1

Assistant Call Jobs in Chicago, IL (NOW HIRING)

previous page

Showing results 41-60

All JobsCall JobsAssistant Call JobsAssistant Call Jobs in Chicago, IL

Assistant Call information

What is an assistant call?

Assistant Call jobs typically involve supporting a call center or customer service team by handling incoming or outgoing calls, responding to customer inquiries, and ensuring that issues are resolved efficiently. People in these roles may also assist with data entry, scheduling, and providing information about products or services. Assistant Call professionals are expected to communicate clearly, manage multiple tasks at once, and maintain a positive attitude to deliver excellent customer service. These positions are vital in many industries, including retail, healthcare, and finance, where customer interaction is essential.

What does an assistant call do?

As an Assistant Call professional, your daily responsibilities often include supporting call center agents by managing call queues, assisting with customer inquiries, updating records in the system, and escalating complex issues to supervisors when necessary. You may also be tasked with monitoring call quality, preparing reports on call metrics, and helping new team members with onboarding or training. Collaboration with other assistants, agents, and supervisors is common to ensure efficient operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an assistant call?

To thrive as an Assistant Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is important, and some employers may require training in specific platforms. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with team members. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting overall call center efficiency.

What is the difference between Assistant Call vs Customer Service Representative?

AspectAssistant CallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; often additional certifications
Work EnvironmentCall centers, office settingsCall centers, retail, corporate offices
Employer & Industry UsageCustomer support, telecommunication companiesRetail, banking, tech companies
Common Search & ComparisonYesYes

Assistant Call roles typically focus on handling inbound or outbound calls with basic customer support, often requiring minimal certifications. Customer Service Representatives may have broader responsibilities, including problem-solving and account management, and sometimes require additional certifications. Both roles are common in call centers and customer support industries, but Assistant Call positions are generally entry-level and more focused on call handling.

What are the most commonly searched types of Call jobs in Chicago, IL?

The most popular types of Call jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Assistant Call jobs?

Cities near Chicago, IL with the most Assistant Call job openings:

Assistant Call jobs near you

Veterinary Assistant

Veterinary Assistant at Cobb & Co

Elgin, IL

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Do you want to empower pet owners to give their pets the best life? We are a patient-first, client-dedicated, and progressive clinic, driven by our passion for providing compassionate, personalized care for clients' best friends.


We are looking for a full-time Veterinary Assistant who excels at keeping things organized, assisting with patient care, and thrives in a tidy, collaborative environment. This is your chance to join a positive clinic that values your dedication to animals and gives you the opportunity to make a real difference in their lives.


What Sets Us Apart?

  • Our People:We cherish our team dynamics and the joy we bring to work every day. The ideal candidate has a positive attitude, is comfortable with the occasional four-letter word, and adopts a proactive "if I don't know the answer, I'll find someone who does" approach to challenges.
  • Client and Patient Priority:Our patients come first, always. Keeping things low-stress for our animal visitors is a big deal for us-we love seeing them happy to come in! We strive for the best possible medical outcomes, supported by a client base that respects and values our dedication.
  • Rapid Growth:Since acquiring the practice in November 2020, we've expanded from 4 to 18 team members, including the addition of a third DVM. Additionally, our clinic has recently undergone a full remodel, enhancing our facilities to better serve our clients and their pets. We're growing fast and need your help to support this expansion.
  • Work-Life Balance:We don't just talk about work-life balance-we live it. We understand everyone's balance looks different, and we support each other to ensure life doesn't take a backseat when it's needed most. We operate as a cohesive unit, stepping up for each other and sharing a genuine enjoyment in our work that reflects in everything we do-from patient care to client relations and team interactions.
  • Our Environment:No corporate red tape-enjoy the freedom of an independently-owned practice where your input is valued and your professional growth is supported.


What's a Day Like as a Veterinary Assistant at Cobb & Co?

As a Veterinary Assistant, you'll start each day ensuring the clinic is clean and well-equipped. A significant part of your role involves patient restraint and care, ensuring safety and comfort for all our patients. You'll also engage actively in our training program, developing skills that enhance your ability to support veterinary staff in delivering high-quality care. Your day will be busy and impactful, requiring effective multitasking and teamwork.


What You'll Bring:

  • High school diploma or equivalent.
  • Veterinary experience preferred.
  • At least 1 year of animal handling experience.
  • Exceptional client service, communication, and multitasking skills.
  • Friendly, outgoing, and compassionate personality.
  • Ability to read animal behavior and handle various temperaments safely.
  • Strong computer, basic math, and multitasking abilities.
  • Fluent in English; Spanish proficiency preferred (pay differential available).
  • Physical capability for frequent standing, walking, and occasional sitting, climbing, and kneeling.
  • Able to lift up to 40 pounds unaided (assistance available for heavier loads).
  • Excellent vision and effective verbal communication skills.


The Nuts & Bolts:

  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401k with employer match
  • Competitive salary
  • PTO/vacay
  • CE opportunities/allowance
  • Professional dues
  • Uniform allowance
  • Flexible schedule
  • EAP
  • Employee Discount


In a Nutshell:

Our people are awesome, our benefits are awesome, our culture is awesome ... are you ready for this?! If so...we would love to meet you! Call us, or stop on by anytime.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Apply