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Assistant Call Jobs in Center, TX (NOW HIRING)

Temp - Research Asst

Center, TX · On-site

$7.25 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... call home for work and play. Posted Job Title Temp - Research Asst Job Profile Title Temporary ... Employee - Non-Exempt Summary POSITION SUMMARY: In a few sentences, briefly describe the primary ...

Temp - Research Asst

Center, TX · On-site

$7.25 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... call home for work and play. Posted Job Title Temp - Research Asst Job Profile Title Temporary ... Employee - Non-Exempt Summary POSITION SUMMARY: In a few sentences, briefly describe the primary ...

Clinical Research Assistant B

Center, TX · On-site

$19.47 - $19.81/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... call home for work and play. The University offers a competitive benefits package that includes ... Posted Job Title Clinical Research Assistant B Job Profile Title Clinical Research Assistant B ...

Clinical Research Assistant B

Center, TX · On-site

$19.47 - $19.81/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... call home for work and play. The University offers a competitive benefits package that includes ... Posted Job Title Clinical Research Assistant B Job Profile Title Clinical Research Assistant B ...

CNA at Center

TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... call lights in a timely manner • Assist or feed residents • Keep resident clean and dry, toileting or providing incontinent care • Provide supportive, protective, and safe environments for ...

CNA at Center

Center, TX

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... call lights in a timely manner · Assist or feed residents · Keep resident clean and dry, toileting or providing incontinent care · Provide supportive, protective, and safe environments for ...

Showing results 21-40

Assistant Call information

What is an assistant call?

Assistant Call jobs typically involve supporting a call center or customer service team by handling incoming or outgoing calls, responding to customer inquiries, and ensuring that issues are resolved efficiently. People in these roles may also assist with data entry, scheduling, and providing information about products or services. Assistant Call professionals are expected to communicate clearly, manage multiple tasks at once, and maintain a positive attitude to deliver excellent customer service. These positions are vital in many industries, including retail, healthcare, and finance, where customer interaction is essential.

What does an assistant call do?

As an Assistant Call professional, your daily responsibilities often include supporting call center agents by managing call queues, assisting with customer inquiries, updating records in the system, and escalating complex issues to supervisors when necessary. You may also be tasked with monitoring call quality, preparing reports on call metrics, and helping new team members with onboarding or training. Collaboration with other assistants, agents, and supervisors is common to ensure efficient operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an assistant call?

To thrive as an Assistant Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is important, and some employers may require training in specific platforms. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with team members. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting overall call center efficiency.

What is the difference between Assistant Call vs Customer Service Representative?

AspectAssistant CallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; often additional certifications
Work EnvironmentCall centers, office settingsCall centers, retail, corporate offices
Employer & Industry UsageCustomer support, telecommunication companiesRetail, banking, tech companies
Common Search & ComparisonYesYes

Assistant Call roles typically focus on handling inbound or outbound calls with basic customer support, often requiring minimal certifications. Customer Service Representatives may have broader responsibilities, including problem-solving and account management, and sometimes require additional certifications. Both roles are common in call centers and customer support industries, but Assistant Call positions are generally entry-level and more focused on call handling.

What are the most commonly searched types of Call jobs in Center, TX?

The most popular types of Call jobs in Center, TX are:

What cities near Center, TX are hiring for Assistant Call jobs?

Cities near Center, TX with the most Assistant Call job openings:

$16.75 - $21.50/hr

Full-time

Re-posted 8 days ago


West Virginia University rating

6.9

Company rating: 6.9 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

459th of 618 rated colleges and universities


Job description

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position.Perform various duties related to patient care and treatment as directed by attending providers in an outpatient clinic setting. Provide clerical and clinical support to medical staff in assigned unit.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High school diploma or equivalent.

2. Graduate of a Medical Assistant ProgramORgraduate of the Med Ed Program OR one (1) year of clinical experience.

3. Obtain certification in Basic Life Support within 30 days of hire.

4. State criminal background check and Federal (if applicable), asrequiredfor regulated areas

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Registration or Certification as a medical assistant.

EXPERIENCE:

1. One (1) year experience as a Medical Assistant or patient care.

CORE DUTIES AND RESPONSIBILITIES:The statements described here are intended to describe the general nature of work being performed by people assigned to this position.They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.Other duties may be assigned.

1. Provide support to medical staff to assure patients' needs are met and to assure efficient operation of outpatient unit.

2. Assist providers when possible in completing requisitions or forms for patient examination or testing. May assure availability of test results for patient visits. Assist patients and providers with medical office visits.

3. Administer prescribed medication under supervision of attending provider.

4. Perform qualitative and quantitative tests and examinations of specimens.

5. Obtain and document patients' specimens as ordered.

6. Documents and reports test results to medical provider.

7. After training and skills testing may perform assigned and/or all ordered POCT tests and maintain quality control testing and logs.

8. Schedules additional ancillary testing as needed.Assists providers when possible in completing requisitions or forms for patient examination or testing.

9. Act as chaperone during medical examinations.

10. Ensure medical records and test results are available for visit, including those from referring physicians.Inspect/review medical records to maintain correct order and completeness.

11. Monitors nurse call system and relays information to appropriate staff telephone calls and transmits information to appropriate staff.

12. Provides assistanceand information to patients, families, and visitors as instructed by the physician.

13. Participates in Quality Assurance Program to assure quality patient services are provided.

14. Generate required patient charge data according to WVU Medicine outpatient procedures.

15. Assist in maintaining appropriate inventory of supplies and equipment for patient care needs by preparing orders and reporting needs to supervisor. Demonstrate knowledge of use and care of all equipment including printers, embossers, and computers.

16. Assist with maintenance of inventory and equipment on assigned outpatient unit.

17. May schedule and coordinate new and return appointments using computerized system according to WVU Medicine outpatient clinic policy and procedures. Schedule and coordinate diagnostic and/or therapeutic procedures.

18. May assure registration of patients.Collect vital information for purposes of patient identification and billing purposes and enter data into computer.Obtain charts and fee sheets necessary for patient visits.Obtain signatures from release of information and consent to treatment.

19. May assist Registration Specialist with deposit of money and with late night coverage.May assist Manager/Supervisor with unit correspondence using computer software.

20. May process and mail letters to patients.

PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Work requires strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and carrying of materials and equipment weighing40+lbs.

2. Must be able position and/or liftpatients, andstand or walk 4 to 12 hours per day.

WORKING ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Work is performed in a normal clinical outpatient environment.

2. Position is frequently exposed to biohazards, as well as communicable disease.

3. Position requires ability to respond quickly to varying demands from provider and patient.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

WVUH West Virginia University Hospitals

Cost Center:

8080 WVUH Neuro Neurology

Address:

1 Medical Center DriveMorgantownWest Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.


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