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Assistant Branch Operations Manager Jobs in Chicago, IL

Florida Tile

Branch Operations Manager

Chicago, IL · On-site

The Branch Operations Manager (BOM) must ensure that customer service, inside sales, and sales support functions are provided at the highest level, all while maintaining 100% compliance with FTI ...

Byline Bank.

Assistant Branch Manager

Chicago, IL · On-site

$25 - $37.02/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Assistant Branch Manager is responsible for supporting the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are properly performed by the ...

Centier

Assistant Branch Manager

Whiting, IN

  • Medical

  • Retirement

  • PTO

The Assistant Branch Manager ensures the operational soundness of the branch through completion, training, inspecting, and coaching to retail policies and procedures. The Assistant Branch Manager ...

Centier Bank

Assistant Branch Manager

Whiting, IN · On-site

  • Medical

  • Retirement

  • PTO

The Assistant Branch Manager ensures the operational soundness of the branch through completion, training, inspecting, and coaching to retail policies and procedures. The Assistant Branch Manager ...

Self Help

Assistant Branch Manager

Chicago, IL · On-site

We are seeking an Assistant Branch Manager to join our Little Village, IL team! WHATYou'llDo ... Maintain effective branch operations including, timely opening and closing, adequate staffing ...

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Assistant Branch Operations Manager information

See Chicago, IL salary details

$98.4K

$101.5K

$104K

How much do assistant branch operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for assistant branch operations manager in Chicago, IL is $101,467.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $101,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an assistant branch operations manager, and why are they important?

To thrive as an Assistant Branch Operations Manager, you need strong organizational skills, analytical ability, and knowledge of branch operations, often supported by a degree in business or a related field. Familiarity with banking software, cash management systems, and compliance regulations is typically required. Leadership, problem-solving, and effective communication are vital soft skills for managing teams and ensuring smooth operations. These skills are crucial for maintaining branch efficiency, regulatory compliance, and a positive customer experience.

What is the difference between Assistant Branch Operations Manager vs Branch Operations Supervisor?

AspectAssistant Branch Operations ManagerBranch Operations Supervisor
ResponsibilitiesSupports branch operations, assists in managing staff, ensures complianceOversees daily branch activities, manages staff, implements operational procedures
Required CredentialsTypically requires high school diploma or equivalent; some roles prefer associate's degreeHigh school diploma or equivalent; relevant experience often preferred
Work EnvironmentOffice setting within a bank or financial institutionBranch location, interacting directly with customers and staff
Industry UsageCommonly used in banking and financial servicesWidely used in banking, retail, and service industries

The Assistant Branch Operations Manager and Branch Operations Supervisor roles both support branch functions but differ in scope. The assistant manager typically has broader responsibilities, including supporting management and strategic tasks, while the supervisor focuses on daily operations and staff oversight. Both roles require similar credentials and are integral to banking and financial services environments.

What are some typical challenges faced by an assistant branch operations manager, and how can they be addressed?

Assistant Branch Operations Managers often encounter challenges such as balancing operational efficiency with customer service quality, managing team performance, and ensuring compliance with regulatory standards. To address these, it's important to foster open communication within the team, implement clear procedures, and stay up-to-date with industry regulations. Leveraging technology and regularly training staff can also help streamline operations and maintain a positive branch environment.

What are the main responsibilities of an assistant branch operations manager?

An Assistant Branch Operations Manager supports the Branch Manager in overseeing daily banking operations, ensuring compliance with policies, and maintaining excellent customer service standards. They help supervise staff, coordinate workflow, handle customer inquiries, and resolve operational issues. Additionally, they play a key role in implementing procedures to improve efficiency, managing cash flow, and ensuring that regulatory requirements are met within the branch.

What does an assistant branch operations manager do?

An assistant branch operations manager supports the branch manager in overseeing daily operations, ensuring customer service standards, and managing staff. They often handle administrative tasks, monitor compliance, and assist with sales goals, requiring strong organizational and leadership skills. The role typically involves working in a retail or banking environment and may require familiarity with operational tools and procedures.

What cities near Chicago, IL are hiring for Assistant Branch Operations Manager jobs?

Cities near Chicago, IL with the most Assistant Branch Operations Manager job openings:

Branch Operations Manager

Florida Tile, Inc.

Chicago, IL • On-site

Full-time

Posted 21 days ago

Job description

SUMMARY:
This position is responsible for the day to day operational functions and inventory management of the branch. The Branch Operations Manager (BOM) must ensure that customer service, inside sales, and sales support functions are provided at the highest level, all while maintaining 100% compliance with FTI policies, procedures, and guidelines. The BOM is responsible, with the Branch Manager, to ensure that the branch financial goals are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Responsible for sales functions including: Developing, maintaining, and growing walk-in customer relationships and purchases, implement upselling (mix) and add-on selling techniques with all branch customers, and post sales follow up activities
  • Responsible for inventory management functions including: Cycle counts and results, Inventory accuracy and adjustments, full physical inventories, maintain warehouse stocking profile, returns to vendor, sample policy enforcement & write-offs, and discontinued inventory process.
  • Responsible for logistics functions including: Freight policy enforcement, processing freight payments, and freight cost control
  • Responsible for customer service including: Order entry & accuracy crosscheck, paperwork and processing, showroom and contractor area service, new part & account set up, invoicing, ensure pricing accuracy and rules are followed, and vendor credits.
  • Responsible for the warehouse including: Safety (acts as Branch Safety Program Coordinator to ensure that all company safety guidelines and measures are adhered to) and processing inbound and outbound shipments & returns.
  • Responsible for the maintenance of the OSHA files.
  • Responsible for purchasing functions including: Purchasing and receiving from NDC and non FTI vendors (including application of min/max philosophy to keep Branch Inventory Valuation within targeted range), branch transfers, and reviewing backorders.
  • Responsible for credit functions including: Enforcing company credit policies, processing customer credit applications, weekly collection calls, and on account payments.
  • Responsible for cash handling including: All cash receipts, daily bank deposits, and petty cash fund.
  • Responsible for Human Resource functions including: Weekly payroll reporting, forward HR info to direct reports, positive work environment, involved with hiring and interviewing process, and manage overtime needs and budget
  • Responsible for payment processing functions (SAP)
  • Additional duties as assigned

Miscellaneous Duties:
  • Review, and propose opportunities to improve, financial, and operational performance with Branch Manager
  • Maintain full knowledge and understanding of Florida Tile catalog of products and ancillary products offered by the company for selling, training, and customer resource purposes
  • Perform employee training including forklift training and SAP training
  • Perform warehouse and showroom duties as needed
  • Perform all other business functions as directed by Branch Manager
  • Additional duties as assigned

QUALIFICATIONS:
  • Must be proficient in Word, Outlook, and Excel
  • SAP experience a plus
  • Must be able to obtain complete knowledge of all Florida Tile products
  • Must be able to perform all functions in the warehouse when needed including, but not limited to, driving a forklift, loading and unloading trucks, operating a pallet jack, and lifting up to 50 pounds repetitively
  • Ability to meet deadlines and schedules with little supervision
  • Flooring or tile industry experience a plus
  • Associates degree or higher preferred
  • Operational and logistical experience is a plus

Equal Employment Opportunity
Florida Tile is committed to fostering a workplace built on fairness, respect, and equal opportunity. Employment decisions are based on qualifications, merit, and business needs. We value diversity and are committed to creating an inclusive environment for all employees regardless of age, race, color, marital status, sexual orientation, gender, religion, national origin, veteran status, disability, or any other protected status under applicable law.

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