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Assistant Branch Operations Manager Jobs in Massachusetts

Branch Operations Manager Responsibilities: * Live our mission statement centered on our values of respect, service, and excellence * Works under the direction of the branch manager and is ...

Branch Operations Manager Responsibilities: * Live our mission statement centered on our values of respect, service, and excellence * Works under the direction of the branch manager and is ...

$31 - $35/hr

ESSENTIAL FUNCTIONS AND RESPONSIBILTIES Branch Operations & Compliance * Assist in managing the daily operations of the branch to ensure efficient and effective delivery of service. * Maintain ...

Assistant Branch Manager

Lynn, MA · On-site

$31 - $35/hr

ESSENTIAL FUNCTIONS AND RESPONSIBILTIES Branch Operations & Compliance * Assist in managing the daily operations of the branch to ensure efficient and effective delivery of service. * Maintain ...

Oversee the sales, service, operational efficiency, risk, internal control and personnel management ... assist branch retail staff * Extensive background in bank operating policies and procedures ...

New

Assistant Branch Manager

Agawam, MA · On-site

$21.55 - $36.63/hr

Branch Operations & Compliance • Oversee branch audit processes and review various branch reports ... Assist in managing daily branch operations, including opening/closing, security, audit, and ...

Assistant Branch Manager

Boston, MA · On-site

$21.55 - $36.63/hr

Branch Operations & Compliance • Oversee branch audit processes and review various branch reports ... Assist in managing daily branch operations, including opening/closing, security, audit, and ...

Assistant Branch Manager

Pittsfield, MA · On-site

$21.55 - $36.63/hr

Branch Operations & Compliance • Oversee branch audit processes and review various branch reports ... Assist in managing daily branch operations, including opening/closing, security, audit, and ...

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Showing results 1-20

Assistant Branch Operations Manager information

See Massachusetts salary details

$104.3K

$107.6K

$110.3K

How much do assistant branch operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for assistant branch operations manager in Massachusetts is $107,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,600.00 and $107,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an assistant branch operations manager, and why are they important?

To thrive as an Assistant Branch Operations Manager, you need strong organizational skills, analytical ability, and knowledge of branch operations, often supported by a degree in business or a related field. Familiarity with banking software, cash management systems, and compliance regulations is typically required. Leadership, problem-solving, and effective communication are vital soft skills for managing teams and ensuring smooth operations. These skills are crucial for maintaining branch efficiency, regulatory compliance, and a positive customer experience.

What is the difference between Assistant Branch Operations Manager vs Branch Operations Supervisor?

AspectAssistant Branch Operations ManagerBranch Operations Supervisor
ResponsibilitiesSupports branch operations, assists in managing staff, ensures complianceOversees daily branch activities, manages staff, implements operational procedures
Required CredentialsTypically requires high school diploma or equivalent; some roles prefer associate's degreeHigh school diploma or equivalent; relevant experience often preferred
Work EnvironmentOffice setting within a bank or financial institutionBranch location, interacting directly with customers and staff
Industry UsageCommonly used in banking and financial servicesWidely used in banking, retail, and service industries

The Assistant Branch Operations Manager and Branch Operations Supervisor roles both support branch functions but differ in scope. The assistant manager typically has broader responsibilities, including supporting management and strategic tasks, while the supervisor focuses on daily operations and staff oversight. Both roles require similar credentials and are integral to banking and financial services environments.

What are some typical challenges faced by an assistant branch operations manager, and how can they be addressed?

Assistant Branch Operations Managers often encounter challenges such as balancing operational efficiency with customer service quality, managing team performance, and ensuring compliance with regulatory standards. To address these, it's important to foster open communication within the team, implement clear procedures, and stay up-to-date with industry regulations. Leveraging technology and regularly training staff can also help streamline operations and maintain a positive branch environment.

What are the main responsibilities of an assistant branch operations manager?

An Assistant Branch Operations Manager supports the Branch Manager in overseeing daily banking operations, ensuring compliance with policies, and maintaining excellent customer service standards. They help supervise staff, coordinate workflow, handle customer inquiries, and resolve operational issues. Additionally, they play a key role in implementing procedures to improve efficiency, managing cash flow, and ensuring that regulatory requirements are met within the branch.

What does an assistant branch operations manager do?

An assistant branch operations manager supports the branch manager in overseeing daily operations, ensuring customer service standards, and managing staff. They often handle administrative tasks, monitor compliance, and assist with sales goals, requiring strong organizational and leadership skills. The role typically involves working in a retail or banking environment and may require familiarity with operational tools and procedures.

What cities in Massachusetts are hiring for Assistant Branch Operations Manager jobs?

Cities in Massachusetts with the most Assistant Branch Operations Manager job openings:

Assistant Branch Operations Manager

Worldpac

Roslindale, MA

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago


WORLDPAC rating

7.6

Company rating: 7.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

165th of 419 rated retail wholesalers


Job description

Opportunity Information:

Worldpac, a leading name in automotive parts distribution, is looking for an Assistant Branch Operations Manager to be responsible for learning all aspects of branch operations and assisting the Branch Operations Manager in providing day-to-day direction to team members within the branch location.  

Who We Are 

Worldpac's well-respected, industry-leading business model, with a robust technology platform and comprehensive product assortment, is what differentiates us from our competitors. Our Team Members are the reason WORLDPAC has outperformed the industry for over 30 years with an unwavering commitment to our customers and suppliers. WORLDPAC fosters a sense of community, connection, and inclusion.   

Our team member’s value proposition includes competitive compensation and benefits, career path development, and a supportive work environment that encourages innovation, creativity, and personal growth. Worldpac is proud to offer all our team members a workplace that is both challenging and rewarding, with a commitment to enable each of them to achieve their full potential.   

What You Will Contribute at Worldpac 

  • In the absence of the Branch Operations Manager, assumes responsibility for day-to-day activities and operations of the branch.  

  • Reviews, understands and follows company safety and security procedures, and serves as a role model to ensure compliance by all team members.   

  • Supports team members in their training and development and enables immediate application to daily work.   

  • Maintains a customer service-oriented philosophy in all conduct to self and other team members.  

  • Assists Branch Operations Manager to learn all functions of Branch Management, including operations, staffing, training, reviewing team member performance, expense management and budgeting.   

  • Uses vehicles to deliver orders or pick up returned merchandise in a safe and courteous manner.     

  • Other duties may be assigned. 

What You Should Have 

Education: High school/secondary school diploma or GED equivalent

Must-Have Skills:   

  • At least 2 years of prior leadership experience in a warehouse-related field  

  • Comfortable with using Microsoft Office applications 

  • Must be able to read, write and speak English fluently.   

  • Eligible to work in the country in which you are applying for 

  • Be available to open and close the warehouse, Monday through Friday, and Saturdays (as needed).  

  • Meet all applicable state/province-specific driver’s license requirements prior to driving a company vehicle to perform delivery duties.   

  • Comfortable with all aspects of Microsoft Office (Outlook, PowerPoint, Word, Excel).    

  • Extremely organized and demonstrates the ability to prioritize effectively.    

  • Understands staffing requirements.  

  • Broad understanding of multiple department functions.   

  • Have excellent multitasking ability   

  • Willingness to continue to evolve and develop personal skills to meet the changing environment.   

  • Demonstrated self-starter and motivated individual.   

  • Ability to challenge upwards – respectful pushback.   

  • Willingness to learn new skills and gain knowledge about all aspects of Branch operations.  

  • Understanding of P&L.   

  • Willing to get powered equipment certification.      

Nice-to-Have Skills (but not required):   

  • Bilingual reading/writing/verbal communication skills. 

Physical/Work Environment Expectations:  

  • Ability to perform basic clerical and physical tasks.  

  • Strong leadership and organizational skills.   

  • Excellent interpersonal and communication skills and capability of working effectively with others.  

  • Ability to read and write comprehensive detailed instructions, correspondence and memos.   

  • Proficient in basic math skills.   

  • Be able to lift 50 pounds.   

  • Detail-oriented and strong prioritization skills. 

What Worldpac Provides to You 

Comprehensive Benefits Package (US Full-Time roles) 

  • Health insurance plans, dental, and vision 

  • Wellness incentives 

  • 401(k) with employer match after 1 year of service 

Beyond Your Day Job  

  • Flexible paid time off (full-time roles)  

  • Paid holidays 

  • Annual Performance Reviews/Merit Increases (as eligible)  

  • Empowering Career Growth and Success 

Worldpac expects to pay a base salary in the range provided on this job posting. Generally, we look to bring in candidates around the 50th percentile of the advertised range. However, this is never a guarantee. Within the range, individual pay will be determined by factors such as job-related skills, experience, and relevant education or training. 

United States Candidates: Worldpac is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, or veteran status. 

Worldpac is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require accommodations to perform the essential functions of the job, please contact recruitment@worldpac.com for assistance. 

Location Type: On-Site Pay Range: USD $60,000.00 - USD $65,000.00 /Yr.

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