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Assistant Bingo Manager Jobs in Wisconsin (NOW HIRING)

Oneida Casino

Paper Room Clerk

Green Bay, WI · On-site

$1/hr

POSITION SUMMARY: Assist in the control of on hand inventory in the Bingo Paper Room and input of ... Bingo This is a non-management position This is a full time position Closing Date: Until Filled ...

Potawatomi Bingo and Casino

Valet

Milwaukee, WI

$11.60/hr

... management immediately. * Control pace and quantity of production to minimize down time. * Provide directions and answer guest questions to provide excellent guest service in all situations. * Assist ...

Potawatomi Bingo and Casino

Valet

Milwaukee, WI

$11.60/hr

... management immediately. * Control pace and quantity of production to minimize down time. * Provide directions and answer guest questions to provide excellent guest service in all situations. * Assist ...

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Assistant Bingo Manager information

What are the typical duties of an assistant bingo manager during a live bingo session?

During a live bingo session, the Assistant Bingo Manager is responsible for overseeing floor staff, ensuring all gaming regulations are followed, and addressing player inquiries or disputes promptly. They often coordinate with callers, monitor cash handling procedures, and verify winning cards. Additionally, they assist in setting up the bingo hall, manage inventory of supplies, and ensure the smooth operation of the event to provide an enjoyable experience for both players and staff.

What is an assistant bingo manager?

Assistant Bingo Managers are professionals who help oversee the daily operations of bingo halls or establishments that host bingo games. Their responsibilities typically include assisting with staff supervision, ensuring compliance with gaming regulations, managing payouts, handling customer service issues, and maintaining accurate records of games and finances. They support the Bingo Manager in creating a safe, fair, and enjoyable environment for all patrons. Additionally, they may help organize special events, train new employees, and resolve any operational issues that arise during bingo sessions.

What are the key skills and qualifications needed to thrive as an assistant bingo manager, and why are they important?

To thrive as an Assistant Bingo Manager, you need experience in gaming operations, supervisory skills, and knowledge of relevant gaming regulations, often supported by a high school diploma or equivalent. Familiarity with bingo management software, POS systems, and state licensing requirements is typically necessary. Strong customer service, leadership, and problem-solving abilities help you engage patrons and support team performance. These skills ensure smooth operations, regulatory compliance, and high customer satisfaction in a dynamic gaming environment.
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Assistant Bingo Manager jobs near you

Bingo Shift Manager

Potawatomi Casino Hotel

Milwaukee, WI • On-site

Full-time

Re-posted 2 days ago

Potawatomi Casino & Hotel rating

7.3

Company rating: 7.3 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

53rd of 163 rated casinos

Job description

Pay based on experience | Requires flexibility to work various shifts
In this fast-paced, high energy environment where great guest service is essential, how do we provide our Bingo guests with an exceptional gaming experience while ensuring the accuracy of our many Bingo transactions? As a Bingo Shift Manager you will manage a team of Bingo Admission Clerks, Floor Clerks, Callers, and Supervisors and assist with establishing and monitoring operational department policies and procedures. While carrying out the job duties listed below, you will contribute to our continued business success by providing unsurpassed guest service, personal and professional dedication to our Mission, Vision, and Values, and demonstrating a high level of integrity and ethical standards.
Principal Duties and Responsibilities (*Essential Functions)
  1. *Carry out managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include but are not limited to interviewing, hiring, and training team members; scheduling and motivating team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints; and resolving problems.
  2. *Assist with establishing and monitoring operational policies and procedures to ensure the integrity of all games and systems.
  3. *Work closely with Bingo leadership and peers for success of the Bingo department. Assist management to develop bingo sessions, new games, and promotions to enhance bingo program.
  4. *Report operational results of each bingo session and monitor profitability.
  5. *Recommend and implement changes and additions to protect profitability.
  6. *Promote and demonstrate positive guest relations.
  7. *Ensure timely, positive resolution of guest issues and complaints received in both written and verbal format.
  8. Help develop, guide, mentor and educate team members
  9. Maintain knowledge of local jurisdiction gaming laws (federal, state, etc.) and regulations.
  10. Ensure full compliance with departmental Internal Controls, policies, procedures, and regulations.
  11. Perform other duties as assigned.

Job Qualifications
  1. A high school diploma or equivalent and 3 years of supervisory/management experience are required. Work experience in Bingo or gaming operations is preferred.
  2. Office skills must include the ability to use standard office equipment and knowledge of Microsoft Office.
  3. The ability to maintain discretion in handling confidential information.
  4. The ability to interact with guests and team members at all levels of the organization professionally, including the ability to speak in front of small groups.
  5. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
  6. While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 15 pounds on a regular basis and up to 50 pounds occasionally with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions
The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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