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Assistant Bilingual Account Representative Jobs in Rome, GA

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Assistant Bilingual Account Representative information

What is the difference between Assistant Bilingual Account Representative vs Customer Service Representative?

AspectAssistant Bilingual Account RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; bilingual proficiency; basic sales or account management knowledgeHigh school diploma or equivalent; customer service skills; sometimes bilingual
Work EnvironmentOffice setting, interacting with clients and sales teamsCall centers, retail, or office environments assisting customers
Employer & IndustryFinancial, telecommunications, or service industriesRetail, hospitality, or service sectors
Search & Comparison IntentUnderstanding bilingual support in account management rolesGeneral customer support roles

The Assistant Bilingual Account Representative typically handles client accounts with bilingual communication skills, focusing on account management and sales support. In contrast, a Customer Service Representative primarily provides general customer assistance, often in call centers or retail settings. While both roles require strong communication skills and some similar credentials, the account representative role emphasizes client relationships and bilingual proficiency, making it more specialized.

What job categories do people searching Assistant Bilingual Account Representative jobs in Rome, GA look for?

The top searched job categories for Assistant Bilingual Account Representative jobs in Rome, GA are:

What cities near Rome, GA are hiring for Assistant Bilingual Account Representative jobs?

Cities near Rome, GA with the most Assistant Bilingual Account Representative job openings:

Infographic showing various Assistant Bilingual Account Representative job openings in Rome, GA as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution.

Bilingual Patient Account Representative

Rome, GA

Ability Rehabilitation
Offices of Physical, Occupational and Speech Therapists, and Audiologists • 11 - 50 employees

$15.25 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Job description

Company Description

Ability Rehabilitation believes in placing the well-being of our patients first.  We accomplish this through carefully selecting compassionate, dedicated, and team-oriented staff.  Our company is therapist owned and together, we have over 20 years of well-qualified therapy experience.  We serve communities in 8 counties, with a total of 23 outpatient clinics.  And we’re probably not done growing, so join our company and grow with us!  Step inside any one of our locations and you’ll feel it: a culture of care, professionalism, and human connection.

Job Description

Ability Rehabilitation is seeking a full-time experienced Bilingual Patient Account Representative to join our fun, energetic, family at our outpatient orthopedic clinic in Rome. Your big smile will go a long way in our clinic.

  • Rebilling, follow-up, and collection activity for assigned payers.
  • Researching, appealing, and addressing patient account balances.
  • Accurately and thoroughly document pertinent collection activity performed.
  • Verify claims adjudication utilizing appropriate resources and applications.
  • Initiate telephone and/or letter contact with parties responsible for reimbursement for services provided.
  • Edit/Update claim information to meet and satisfy billing compliance guidelines for electronic and paper claim submission.
  • Demonstrate knowledge of HIPAA privacy and security regulations by appropriately handling patient information.
  • Participate in monthly meetings, training seminars, and hands-on training as well as identify trends and claim-related issues.
Qualifications
  • Bilingual
  • Excellent verbal and written communication skills.
  • The ability to multitask with great attention to detail.
  • Outstanding customer service when communicating with patients and insurance carriers.
  • Demonstrate analytical and problem-solving skills.
  • Work well in a team environment towards monthly, quarterly, and annual goals.
  • Strong knowledge of Billing/EMR software.
  • Proficient in MS Word and Excel.
  • Bilingual 
  • Outgoing and energetic personality.  Most importantly – you need to have FUN while you work!
  • High school diploma or equivalent.
  • Insurance collections experience. 

Additional Information
  • Excellent benefits package, including 401k, medical, dental, vision, paid time off & more!
  • Multiple opportunities for professional development, specialization, and leadership
  • Corporate discount plans
  • Employee Assistance Program (EAP)
  • Family-Friendly Work Environment
  • Investment from a company that wants you to succeed and thrive