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Assistant Bdc Manager Jobs in Homestead, FL (NOW HIRING)

KENDALL IMPORTS MASTER

Service Concierge

Miami, FL · On-site

$14.75 - $19.25/hr

Inbound Call Management: * Answer incoming service department calls promptly and professionally ... Greet customers warmly and assist with any questions or concerns. * Build and maintain positive ...

Bean Automotive Group

Service Concierge

Miami, FL · On-site

$14.75 - $19.25/hr

Inbound Call Management: * Answer incoming service department calls promptly and professionally ... Greet customers warmly and assist with any questions or concerns. * Build and maintain positive ...

West Kendall Toyota

Service Concierge

Miami, FL

$14.75 - $19.25/hr

Inbound Call Management: * Answer incoming service department calls promptly and professionally ... Greet customers warmly and assist with any questions or concerns. * Build and maintain positive ...

Bean Automotive Group

Service Concierge

Miami, FL

$14.75 - $19.25/hr

Inbound Call Management: * Answer incoming service department calls promptly and professionally ... Greet customers warmly and assist with any questions or concerns. * Build and maintain positive ...

KENDALL IMPORTS MASTER

Service Concierge

Miami, FL · On-site

$14.75 - $19.25/hr

Inbound Call Management: * Answer incoming service department calls promptly and professionally ... Greet customers warmly and assist with any questions or concerns. * Build and maintain positive ...

Kendall Toyota

Appointment Coordinator

Miami, FL

Inbound Call Management: * Answer incoming service department calls promptly and professionally ... Greet customers warmly and assist with any questions or concerns. * Build and maintain positive ...

All JobsBdc JobsAssistant Bdc Manager JobsAssistant Bdc Manager Jobs in Homestead, FL

Assistant Bdc Manager information

See Homestead, FL salary details

$17.9K

$50.5K

$84.1K

How much do assistant bdc manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for assistant bdc manager in Homestead, FL is $50,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $58,300.00 per year, depending on experience, location, and employer.

What is an assistant BDC manager?

Assistant BDC Managers are professionals who support the Business Development Center (BDC) operations in automotive dealerships or similar businesses. They help oversee the BDC team, manage customer leads, monitor performance metrics, and ensure effective communication between customers and the sales team. Their role often includes training staff, assisting with scheduling, and implementing strategies to improve customer engagement and sales opportunities. Assistant BDC Managers play a key part in maintaining high customer satisfaction and achieving sales goals.

What skills and qualifications are needed to be an assistant BDC manager?

To thrive as an Assistant BDC Manager, you need strong organizational, sales, and customer service skills, often supported by experience in automotive or call center environments. Familiarity with CRM software, phone systems, and lead management tools is typically required. Excellent communication, leadership, and problem-solving abilities help you motivate teams and build customer trust. These competencies are crucial for maximizing lead conversion, ensuring smooth operations, and driving business growth in a competitive market.

What are common challenges faced by an assistant BDC manager in a dealership setting?

As an Assistant BDC Manager, you may encounter challenges such as maintaining high response rates to customer inquiries, ensuring consistent follow-up by the team, and adapting to evolving technology platforms used for customer relationship management. Balancing administrative tasks with coaching and motivating your BDC representatives can also be demanding. Effective communication and adaptability are key to overcoming these obstacles and driving team performance in a fast-paced dealership environment.

What job categories do people searching Assistant Bdc Manager jobs in Homestead, FL look for?

The top searched job categories for Assistant Bdc Manager jobs in Homestead, FL are:

What cities near Homestead, FL are hiring for Assistant Bdc Manager jobs?

Cities near Homestead, FL with the most Assistant Bdc Manager job openings:

Assistant Bdc Manager jobs near you

Automotive Digital Sales Training & Certification Manager

Murgado Automotive Group

Miami, FL • On-site

Full-time

Posted 19 days ago

Job description

Automotive Digital Sales Training & Certification Manager
Murgado Automotive Group is seeking an experienced Automotive Digital Sales Training & Certification Manager to develop and lead a standardized digital sales training and certification program across our Florida dealerships.
This is not simply a corporate trainer position. We're looking for an experienced automotive professional who can train, coach, evaluate and hold dealership teams accountable to a high standard of digital sales execution.
The right candidate will combine automotive retail experience, strong sales and communication skills, CRM expertise, and the ability to earn credibility with salespeople and dealership leadership.
What You'll Do
  • Develop and deliver training for Digital Sales Managers, internet salespeople and other dealership personnel handling digital opportunities
  • Train teams on internet leads, phone handling, CRM utilization, appointment-setting, follow-up, texting/email, pricing and trade-in conversations, AI-assisted communication, data mining and service-to-sales
  • Build and administer a certification process to ensure employees demonstrate competency before independently handling digital leads
  • Conduct call reviews, CRM audits, role-plays and customer-communication evaluations
  • Coach individual employees and dealership teams to improve execution and performance
  • Partner with Digital Sales Managers and dealership leadership to identify and correct performance gaps
  • Lead training and certification during new-store and digital-process launches
  • Provide on-site launch support and follow-up coaching
  • Track training effectiveness through improvements in contact rates, appointment conversion, show rates, CRM compliance and communication quality

What We're Looking For
  • Automotive retail sales, BDC, digital sales and/or automotive training experience
  • Strong knowledge of internet lead management, telephone handling and appointment-setting
  • Experience with automotive CRM systems and dealership sales processes
  • Proven ability to train, coach and motivate sales professionals
  • Strong facilitation and public-speaking skills
  • Ability to evaluate calls, CRM activity and written customer communications
  • Strong organizational skills and follow-through
  • Comfortable working with salespeople, managers, General Managers and corporate leadership
  • Ability and willingness to travel throughout Florida

Preferred experience includes dealership sales management, BDC management, multi-store automotive training, LMS platforms or structured certification programs.
Travel
This is a field-oriented position supporting our Florida dealership network, with regular travel from South Florida through Jacksonville for training, certification, dealership launches and performance coaching.
The Person We're Looking For
We're looking for more than a polished presenter. We want a credible automotive sales coach who can walk into a dealership, command a room, identify where execution is breaking down and help salespeople and managers improve.
If you understand automotive sales, know what great lead and phone handling looks like, and enjoy developing people while driving measurable performance improvement, we'd like to hear from you.
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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