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Assistant Account Representative Jobs in Springfield, OH

Elevare Branding

Customer Account Representative

Dayton, OH · On-site

$44K - $49K/yr

Customer Account Representative At Elevare Branding, we believe that every customer interaction is ... Respond to customer inquiries in a professional and timely manner. * Assist clients with account ...

Biz Voice Boost

Customer Account Representative

Dayton, OH · On-site

$50K - $54K/yr

Job Summary We are seeking a motivated and customer-oriented Customer Account Representative to ... Responsibilities * Assist customers with account-related inquiries and service requests. * Build ...

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All JobsAccount Representative JobsAssistant Account Representative JobsAssistant Account Representative Jobs in Springfield, OH

Assistant Account Representative information

See Springfield, OH salary details

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How much do assistant account representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for assistant account representative in Springfield, OH is $20.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.37 per hour, depending on experience, location, and employer.

What does an assistant account representative do?

An Assistant Account Representative provides support to account managers and representatives by handling administrative tasks, communicating with clients, and helping to manage client accounts. Their responsibilities typically include preparing reports, processing paperwork, answering client inquiries, and assisting with account maintenance. This role is crucial for ensuring smooth operations within the account management team and maintaining positive client relationships.

What are the key skills and qualifications needed to thrive as an assistant account representative, and why are they important?

To thrive as an Assistant Account Representative, you need strong organizational, communication, and basic accounting skills, typically supported by a high school diploma or associate degree in business or a related field. Familiarity with CRM software, spreadsheets, and office productivity tools is commonly required. Attention to detail, customer service orientation, and the ability to multitask effectively set high performers apart. These skills are essential for accurately managing client accounts, supporting senior representatives, and ensuring client satisfaction.

What are some typical challenges an assistant account representative might face in managing client expectations?

Assistant Account Representatives often act as a communication bridge between clients and the internal team. A common challenge is balancing client requests with what can realistically be delivered within deadlines and budget constraints. It’s important to manage expectations by providing clear, timely updates and proactively addressing any potential issues. Developing strong organizational and interpersonal skills can help build trust with clients and ensure smooth collaboration with account managers and other team members.

What is the difference between Assistant Account Representative vs Customer Service Representative?

AspectAssistant Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, retail, or office settings, assisting customers directly
Employer & Industry UsageInsurance, finance, and sales industriesRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentUnderstanding entry-level roles supporting account managementAssisting customers with inquiries and issues

The Assistant Account Representative typically supports account management tasks within industries like insurance or finance, requiring some industry-specific knowledge. Customer Service Representatives focus on assisting customers directly, often in retail or service sectors. While both roles involve client interaction, the Assistant Account Representative often handles more specialized account-related duties, whereas Customer Service Representatives primarily address customer inquiries and issues.

Is being an assistant account representative a good job?

An assistant account representative typically supports account managers by handling client communications, data entry, and administrative tasks. The role can offer opportunities for skill development in customer service, sales support, and industry knowledge, with work environments often including office settings and standard business hours.

What are the most commonly searched types of Account Representative jobs in Springfield, OH?

The most popular types of Account Representative jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Assistant Account Representative jobs?

Cities near Springfield, OH with the most Assistant Account Representative job openings:

Assistant Account Representative jobs near you
Infographic showing various Assistant Account Representative job openings in Springfield, OH as of July 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,335 per year, or $20.4 per hour.

Customer Account Representative

Elevare Branding

Dayton, OH • On-site

$44K - $49K/yr

Other

Re-posted 18 days ago

Job description

Customer Account Representative

At Elevare Branding, we believe that every customer interaction is an opportunity to build trust and strengthen lasting relationships. Our team is committed to delivering exceptional service through professionalism, communication, and a people-first approach. We foster a collaborative workplace where employees are encouraged to grow, develop new skills, and contribute to our continued success.

Job Description

Elevare Branding is seeking a professional and customer-focused Customer Account Representative to serve as the primary point of contact for clients. In this role, you will build strong relationships, provide account support, coordinate with internal teams, and ensure every client receives exceptional service throughout their experience. This position is ideal for individuals who enjoy communication, organization, and working in a fast-paced, team-oriented environment.

Key Responsibilities

  • Build and maintain positive relationships with client accounts.
  • Respond to customer inquiries in a professional and timely manner.
  • Assist clients with account-related questions and service requests.
  • Coordinate with internal departments to ensure efficient service delivery.
  • Monitor account activity and maintain accurate customer records.
  • Identify customer needs and recommend appropriate solutions.
  • Resolve concerns while maintaining a high level of customer satisfaction.
  • Support daily administrative and account management activities.
  • Maintain professionalism in every client interaction.
Qualifications
  • Excellent verbal and written communication skills.
  • Strong interpersonal and relationship-building abilities.
  • Outstanding organizational and time management skills.
  • Customer-focused mindset with strong problem-solving abilities.
  • Ability to prioritize multiple tasks in a dynamic environment.
  • Professional attitude with strong attention to detail.
  • Proficiency with computer systems and standard office applications.
  • Ability to work both independently and collaboratively.
Additional Information
  • Competitive salary ($44,000 – $49,000 annually)
  • Career growth and advancement opportunities
  • Professional training and ongoing development
  • Supportive and collaborative work environment
  • Skill development programs
  • Stable full-time employment
  • Opportunity to work with a growing and innovative company

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