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Assistant Account Representative Jobs in Springdale, AR

Central Research

Account Representative

Lowell, AR · On-site

Job Summary The Account Representative is responsible for performing collection activities on ... daily outlines * Assist with collector productivity monitoring through reports and daily ...

Central Research

Account Representative

Lowell, AR · On-site

Job Summary The Account Representative is responsible for performing collection activities on ... daily outlines * Assist with collector productivity monitoring through reports and daily ...

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Assistant Account Representative information

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How much do assistant account representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for assistant account representative in Springdale, AR is $19.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.98 per hour, depending on experience, location, and employer.

What does an assistant account representative do?

An Assistant Account Representative provides support to account managers and representatives by handling administrative tasks, communicating with clients, and helping to manage client accounts. Their responsibilities typically include preparing reports, processing paperwork, answering client inquiries, and assisting with account maintenance. This role is crucial for ensuring smooth operations within the account management team and maintaining positive client relationships.

What are the key skills and qualifications needed to thrive as an assistant account representative, and why are they important?

To thrive as an Assistant Account Representative, you need strong organizational, communication, and basic accounting skills, typically supported by a high school diploma or associate degree in business or a related field. Familiarity with CRM software, spreadsheets, and office productivity tools is commonly required. Attention to detail, customer service orientation, and the ability to multitask effectively set high performers apart. These skills are essential for accurately managing client accounts, supporting senior representatives, and ensuring client satisfaction.

What are some typical challenges an assistant account representative might face in managing client expectations?

Assistant Account Representatives often act as a communication bridge between clients and the internal team. A common challenge is balancing client requests with what can realistically be delivered within deadlines and budget constraints. It’s important to manage expectations by providing clear, timely updates and proactively addressing any potential issues. Developing strong organizational and interpersonal skills can help build trust with clients and ensure smooth collaboration with account managers and other team members.

What is the difference between Assistant Account Representative vs Customer Service Representative?

AspectAssistant Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, retail, or office settings, assisting customers directly
Employer & Industry UsageInsurance, finance, and sales industriesRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentUnderstanding entry-level roles supporting account managementAssisting customers with inquiries and issues

The Assistant Account Representative typically supports account management tasks within industries like insurance or finance, requiring some industry-specific knowledge. Customer Service Representatives focus on assisting customers directly, often in retail or service sectors. While both roles involve client interaction, the Assistant Account Representative often handles more specialized account-related duties, whereas Customer Service Representatives primarily address customer inquiries and issues.

Is being an assistant account representative a good job?

An assistant account representative typically supports account managers by handling client communications, data entry, and administrative tasks. The role can offer opportunities for skill development in customer service, sales support, and industry knowledge, with work environments often including office settings and standard business hours.

What cities near Springdale, AR are hiring for Assistant Account Representative jobs?

Cities near Springdale, AR with the most Assistant Account Representative job openings:

Assistant Account Representative jobs near you

Account Representative

Central Research

Lowell, AR • On-site

Full-time

Re-posted 22 days ago

Central Research Inc. rating

9.1

Company rating: 9.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

14th of 500 rated business services

Job description

Job Summary

The Account Representative is responsible for performing collection activities on receivables. The Account Representative will locate and communicate with debtors via the telephone and written notices in order to obtain repayment in full or to establish acceptable payment arrangements. The Account Representative will resolve issues of a non-routine nature as necessary, as well as perform skip tracing and contract observance functions to ensure compliance of all company, client, and federal and state regulations.  

Responsibilities & Duties:

  • Communicate with debtors in regard to the repayment of their delinquent debt. 
  • Achieve assigned goals (fee, postdate, liquidation, and/or consolidation applications taken- specified by line of business) 
  • Make required number of phone calls daily as determined by management 
  • Profile debtors and obtain financial information. Update demographic and financial information for each call 
  • Refer accounts for legal or administrative wage garnishment processes if applicable, as dictated by department and/or client requirements 
  • Perform skip tracing to locate debtors 
  • Use skip-tracing tools to locate the debtor in the most efficient manner
  • Locate required number of skip accounts as determined by management 
  • Effectively communicate with third parties to obtain location information
  • Profile accounts that are determined un-locatable or exhausted
  • Ensure all accounts are worked within client standards and Federal regulations
  • Maintain specified file of accounts per client standards
  • Work within FDCPA, state regulations, department/division, and CRI Compliance Policies
  • Maintain clear, concise and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications

Additional Responsibilities & Duties:

  • Maintain continuing education and training in industry career development
  • Maintain current knowledge of and comply with all federal and state regulations governing collections including FDCPA, Privacy Act, FCRA, etc.
  • Attend training sessions as directed by management
  • Integrate information obtained through training sessions and policy changes into daily outlines
  • Assist with collector productivity monitoring through reports and daily productivity measurements as directed

What Central Research Inc. employees say

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