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Assistant Account Representative Jobs in Reston, VA

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Assistant Account Representative information

See Reston, VA salary details

$5

$23

$27

How much do assistant account representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for assistant account representative in Reston, VA is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an assistant account representative, and why are they important?

To thrive as an Assistant Account Representative, you need strong organizational, communication, and basic accounting skills, typically supported by a high school diploma or associate degree in business or a related field. Familiarity with CRM software, spreadsheets, and office productivity tools is commonly required. Attention to detail, customer service orientation, and the ability to multitask effectively set high performers apart. These skills are essential for accurately managing client accounts, supporting senior representatives, and ensuring client satisfaction.

What are some typical challenges an assistant account representative might face in managing client expectations?

Assistant Account Representatives often act as a communication bridge between clients and the internal team. A common challenge is balancing client requests with what can realistically be delivered within deadlines and budget constraints. It’s important to manage expectations by providing clear, timely updates and proactively addressing any potential issues. Developing strong organizational and interpersonal skills can help build trust with clients and ensure smooth collaboration with account managers and other team members.

How to become an assistant account representative?

To become an assistant account representative, candidates typically need a high school diploma or equivalent, with some employers preferring an associate's degree in business, finance, or a related field. Relevant skills include customer service, communication, and basic knowledge of accounting or sales software; gaining experience through internships or entry-level positions can also be beneficial.

What does an assistant account representative do?

An Assistant Account Representative provides support to account managers and representatives by handling administrative tasks, communicating with clients, and helping to manage client accounts. Their responsibilities typically include preparing reports, processing paperwork, answering client inquiries, and assisting with account maintenance. This role is crucial for ensuring smooth operations within the account management team and maintaining positive client relationships.

What is the difference between Assistant Account Representative vs Customer Service Representative?

AspectAssistant Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, retail, or office settings, assisting customers directly
Employer & Industry UsageInsurance, finance, and sales industriesRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentUnderstanding entry-level roles supporting account managementAssisting customers with inquiries and issues

The Assistant Account Representative typically supports account management tasks within industries like insurance or finance, requiring some industry-specific knowledge. Customer Service Representatives focus on assisting customers directly, often in retail or service sectors. While both roles involve client interaction, the Assistant Account Representative often handles more specialized account-related duties, whereas Customer Service Representatives primarily address customer inquiries and issues.

What are the most commonly searched types of Account Representative jobs in Reston, VA? The most popular types of Account Representative jobs in Reston, VA are:
What cities near Reston, VA are hiring for Assistant Account Representative jobs? Cities near Reston, VA with the most Assistant Account Representative job openings:
Assistant Account Representative jobs near you
Infographic showing various Assistant Account Representative job openings in Reston, VA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $48,896 per year, or $23.5 per hour.

Patient Account Representative, Self-Pay

Virginia Heart

Falls Church, VA

$19.25 - $25.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Location:  Falls Church, Fairfax, VA

Status:  Full-Time/Non-Exempt

Are you looking for new career opportunities, great wages, excellent benefits, and work-life balance?   Follow your heart to Virginia Heart!

At Virginia Heart, we are looking for a professional Patient Account Representative - Self Pay who will be responsible for following up with patients regarding past due balances to collect payment for services rendered. This would involve setting up payment plans and processing payments via various methods and systems. May require discussion with patients or their representatives about Virginia Heart’s internal charity program and the INOVA charity program. May require reviewing EPIC schedules to check for self-pay patients prior to appointments. Represents Virginia Heart in financial matters related to patients’ accounts and all communication with patients, families, and insurance companies. 

When you work with Virginia Heart, you will enjoy a dedicated and experienced staff, competitive wages, excellent benefits and the following rewards and incentives:

  • No Nights, weekends, or holidays!
  • Affordable Medical, Dental and Vision plans
  • 401(k) Retirement Plan
  • Paid Short-Term Disability
  • Employee Assistance Program for Mental and Physical well-being
  • Three Weeks of Paid Vacation upon eligibility
  • One week of Paid Sick Leave
  • Annual Merit-Based increases
  • Career Advancement Opportunities
  • Employee Referral Bonuses
  • Employee Discount Programs
  • Quarterly Employee Appreciation Events to include therapy dogs, raffles, and other fun events.

Virginia Heart is Northern Virginia's premier cardiovascular practice, bringing an unparalleled standard of excellence to our patients. We are seeking experienced professionals to join our team in our outpatient cardiology setting.  Every employee, at every level, begins their journey at Virginia Heart learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it. 

Roles and Responsibilities: 

  • Reviews delinquent accounts records.
  • Responsible for reviewing outstanding accounts in queue.
  • Maintains tickler file of accounts, following up by telephone and correspondence on outstanding balances.
  • Answers inquiries from patients, insurance carriers, offices in a timely manner.
  • Responsible for maintaining logs of balances collected.
  • Must be an expert in using the claims and billing system to its fullest capacity.
  • Performs other duties as assigned by Manager or Assistant Manager.   

Skill Requirements and Qualifications:

  • High School Diploma or equivalent required 
  • CPT and ICD-10 CM coding criteria and guidelines preferred (preferably in cardiology) 
  • Proficient in Microsoft Excel and Word required 
  • EPIC experience preferred 
  • Minimum of 1-year direct experience in healthcare billing and claims management (office, hospital, or physician practice) required 
  • DME billing and collection experience is preferred
  • Knowledge of third-party payers required 
  • Must possess excellent time management abilities and excellent verbal and written communication skills 
  • Applicants must currently reside within the DC Metro Area to be considered for this position. Applications from candidates outside the designated metropolitan area will not be considered.

 (Click link to view other available openings and locations for our company: https://virginiaheart.hiringplatform.com/list/careers)

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