ZipRecruiter

Log In

1

Assistant Account Representative Jobs in Milwaukee, WI

Dentaquest

Account Representative

Mequon, WI · On-site

JOB SUMMARY: The Account Representative is responsible for the support of contract management ... * Assist Executive Director by managing the communication of client expectations to DentaQuest ...

Dentaquest

Account Representative

Mequon, WI · On-site

JOB SUMMARY: The Account Representative is responsible for the support of contract management ... * Assist Executive Director by managing the communication of client expectations to DentaQuest ...

next page

Showing results 1-20

All JobsAccount Representative JobsAssistant Account Representative JobsAssistant Account Representative Jobs in Milwaukee, WI

Assistant Account Representative information

See Milwaukee, WI salary details

$5

$22

$26

How much do assistant account representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for assistant account representative in Milwaukee, WI is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $25.58 per hour, depending on experience, location, and employer.

What does an assistant account representative do?

An Assistant Account Representative provides support to account managers and representatives by handling administrative tasks, communicating with clients, and helping to manage client accounts. Their responsibilities typically include preparing reports, processing paperwork, answering client inquiries, and assisting with account maintenance. This role is crucial for ensuring smooth operations within the account management team and maintaining positive client relationships.

What are the key skills and qualifications needed to thrive as an assistant account representative, and why are they important?

To thrive as an Assistant Account Representative, you need strong organizational, communication, and basic accounting skills, typically supported by a high school diploma or associate degree in business or a related field. Familiarity with CRM software, spreadsheets, and office productivity tools is commonly required. Attention to detail, customer service orientation, and the ability to multitask effectively set high performers apart. These skills are essential for accurately managing client accounts, supporting senior representatives, and ensuring client satisfaction.

What are some typical challenges an assistant account representative might face in managing client expectations?

Assistant Account Representatives often act as a communication bridge between clients and the internal team. A common challenge is balancing client requests with what can realistically be delivered within deadlines and budget constraints. It’s important to manage expectations by providing clear, timely updates and proactively addressing any potential issues. Developing strong organizational and interpersonal skills can help build trust with clients and ensure smooth collaboration with account managers and other team members.

What is the difference between Assistant Account Representative vs Customer Service Representative?

AspectAssistant Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, retail, or office settings, assisting customers directly
Employer & Industry UsageInsurance, finance, and sales industriesRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentUnderstanding entry-level roles supporting account managementAssisting customers with inquiries and issues

The Assistant Account Representative typically supports account management tasks within industries like insurance or finance, requiring some industry-specific knowledge. Customer Service Representatives focus on assisting customers directly, often in retail or service sectors. While both roles involve client interaction, the Assistant Account Representative often handles more specialized account-related duties, whereas Customer Service Representatives primarily address customer inquiries and issues.

Is being an assistant account representative a good job?

An assistant account representative typically supports account managers by handling client communications, data entry, and administrative tasks. The role can offer opportunities for skill development in customer service, sales support, and industry knowledge, with work environments often including office settings and standard business hours.

What cities near Milwaukee, WI are hiring for Assistant Account Representative jobs?

Cities near Milwaukee, WI with the most Assistant Account Representative job openings:

Assistant Account Representative jobs near you
Infographic showing various Assistant Account Representative job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $46,306 per year, or $22.3 per hour.

Account Representative

Mequon, WI • On-site

Dentaquest
Health Care and Social Assistance • 1 - 5K employees

5.2

Company rating: 5.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

302nd of 315 rated insurance

Paid breaks

Learn more about Dentaquestexternal

Full-time

Re-posted 11 days ago

Job description

JOB SUMMARY: The Account Representative is responsible for the support of contract management, client retention and growth of the current business from the corporate office.
JOB RESPONSIBILITIES:

  • Responsible for on-going support of effective communications and service to the current clients via conference calls, department meetings, and other direct contact as required.
  • Manage and organize workflows between Client Services Department and other departments to ensure efficient and accurate outcomes; proactively identify and resolve client, provider and member issues, working with multiple departments within the organization.
  • Assist Executive Director by managing the communication of client expectations to DentaQuest internal staff to ensure DentaQuest meets the terms of the RFP and contracts and expectations are delivered timely and effectively.
  • Coordinate activities that help to strengthen and expand the provider network and participate in the planning of outreach activities to members.
  • Monitor changes in regulations and fee schedules, and ensure compliance with state and federal guidelines.
  • Responsible for generation and review of assigned client reports; ensure accuracy of information and timely delivery.
  • Research compliance failures identified on reports. Notify Executive Director of deficiencies; coordinate resolution/correction of deficiencies with appropriate internal departments.
  • Complete ad hoc reports, miscellaneous tasks and projects as requested or assigned by Executive Directors and Vice President.
  • Responsible for updating Office Reference Manuals, coordinating benefit table updates with Systems Support, and drafting provider update notifications.
  • Provide ongoing training for DentaQuest staff on administration of clients; communicate information accurately and effectively.
  • Represent DentaQuest at health fairs, member enrollment and other community events as required.
  • Update Executive Director and Vice President regularly on major issues, both internal and external.
  • Develop process improvements and increased productivity to benefit DentaQuest and the clients.
  • Perform projects as assigned by Executive Director and Vice President.
  • Adhere to DentaQuest business processes.
  • Other duties as assigned.

What DentaQuest employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply