Assistant Academic Advisor Jobs in Colorado (NOW HIRING)

Title: Peer Advisor I

Position Type: Student Hourly

College: Red Rocks Community College

Division: Student Affairs

Department: RRCC Advising, Transfer & Special Programs

Campus: RRCC Lakewood Campus

Location: Lakewood

Salary Range: $19.37 - $19.89 / hour

Job Summary:

The Academic Advising Department at RRCC is seeking a motivated and student-focused Peer Advisor I to make a meaningful impact on the college experience of fellow students. As one of the first welcoming faces students encounter, you will help create a supportive environment, guide students through college processes, and connect them with resources that support their success. This position provides the opportunity to learn valuable and transferrable professional skills in communication, customer service, teamwork, and problem-solving while gaining experience in a collaborative higher education environment. With a flexible schedule designed to fit your classes, the Peer Advisor position is a great opportunity to grow professionally while helping other students navigate their academic journey.

As a Peer Advisor, you'll play a key role in supporting daily advising operations by managing appointment scheduling, responding to phone, email, and online inquiries, and providing appointment reminders. You'll assist students with using Navigate and The Rock student portal, registering for classes, and adding or dropping courses. You'll also help maintain a welcoming advising space by keeping computer stations organized and stocked, directing students to the appropriate departments and staff, and contributing to special projects that enhance the student experience.

This position reports directly to Administrative Assistant III, Lisa Webb, and works collaboratively with Academic Advisors, the Student Success Team, and COSI Achieve staff. The work schedule for this position is up to 20 hours per week, Monday through Friday between 8:00 a.m. and 5:00 p.m., at the Lakewood campus. Hours are flexible and will be scheduled around the student's class schedule. Occasional hours outside of normal work schedule may be required.

This is a work-study position. This position may work up to 20 hours each week while an RRCC student, depending on class schedule, need, and budget availability. Student employees are enrolled and contribute to a TIAA-CREF account when enrolled in less than six credits.

Students who qualify for work study employment are encouraged to apply.

This position is open and continuous. Candidates selected to interview will be contacted.

Required Knowledge, Skills & Abilities

• Willingness to expand knowledge and skills related to inclusion and diversity.
• Good communication, organizational, and attention to detail skills.
• Ability to proficiently use Microsoft Office suite products such as Word, Excel, and Outlook.
• Ability to work independently and exercise good judgment.
• Demonstrated commitment to fostering an inclusive working and learning environment.
• Desire to work with diverse customers to include students, parents, community members and college personnel on a front-line contact basis.
• Excellent customer service skills including advanced written and oral communication.
• Computer competency to include Microsoft Word, Outlook, Excel. Navigate and Banner
• Some familiarity with Red Rocks resources and experience using The ROCK student portal.
• Ability to multitask, problem solve and organize information, with strong time management skills
• Reliable, punctual and willing to learn new information and computer programs.
• Requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Demonstrate professionalism by maintaining confidentiality and handling sensitive student information with discretion and integrity.
• Adapt quickly to new technology and confidently learn and navigate campus computer systems and software.
• Exhibit strong interpersonal and communication skills while creating a positive, welcoming, and inclusive experience for every student.

Required Qualifications

For work study employment:

• Must be an RRCC student and have been granted a work study award for the semester the student is seeking employment and maintain eligibility.
• Must be enrolled in at least half-time (6 credit hours) and meet Satisfactory Academic Progress for all credit hours.

For student hourly employment:

• Must be an RRCC student and enrolled in at least half-time (6 credit hours).

Preferred Qualifications

• Must be enrolled in at least half-time (6 credit hours) and meet Satisfactory Academic Progress for all credit hours.
• Previous customer service experience with a commitment to providing friendly, responsive, and student-focused support.
• Experience collaborating in a team environment and contributing to shared goals through effective communication and cooperation.
• Familiarity with RRCC systems and resources, including Navigate, Banner, and The Rock student portal, or the ability to quickly learn new campus technologies.
• A genuine interest in higher education, student affairs, or helping others succeed through guidance, support, and meaningful connections.

Physical & Cognitive Demands

The following are some of the physical and cognitive demands commonly associated with this position.

• Occasionally moves, positions, and transports files and office materials weighing up to 10 lbs.
• This is largely a sedentary role. This position operates in an office environment and constantly uses a computer, and routinely uses standard office equipment including phones, copiers, etc.
• The person in this position constantly communicates with internal and external constituents and students. Must be able to exchange accurate information in these situations.
• Cognitive demands include comparing, copying, computing, compiling, analyzing, coordinating, synthesizing, negotiating, communicating, instructing, and interpersonal skills.

Advertised Hourly Pay

The hourly pay for this position is $19.37 - $19.89, commensurate with education and experience. This is a part-time, FLSA non-exempt position. This position may work up to 20 hours each week while an RRCC student, depending on need and budget availability. This position has been exempted from the State Classified System.

To Apply

All applicants must submit:

1. Resume
2. Detailed letter of interest (cover letter) addressing the job announcement.

Candidates will be evaluated based on their qualifications as related to the duties and responsibilities of the position. Candidates may redact any personally identifiable information on their materials including but are not limited to age, date of birth, and dates of attendance and date of graduation for educational institutions. Incomplete applications will not be considered.

If you have questions regarding this position, please contact Lisa.Webb@rrcc.edu.

Benefits

Medical insurance is offered to instructors and other variable hour employees who have worked, on average, at least 30 hours per week in a 12-month period. RRCC/CCCS uses an initial 12-month measurement period to determine medical benefit eligibility, and a 12-month standard measurement period. Student employees are limited to working no more than 20 hours a week when classes are in session, and may work up to 28 hours a week, during academic breaks or breaks between terms at the discretion of the college, and non-classified hourly and temporary staff are limited to 28 hours in a workweek, depending on budget and need. Additional information about medical insurance, and Life and Disability benefit information can be found at the CCCS Employee Benefits site under “Instructor & Variable Hour Employee Benefit Information.”

Sick leave is granted in accordance with SB20-205, Sick Leave for Employees, accrued at one hour of paid sick leave for every 30 hours worked, up to a maximum of 48 hours per year.

Instructors and non-student hourly are required to contribute to Colorado PERA at a fixed percentage of their salary and do not contribute to Social Security. RRCC/CCCS student employees are not eligible to participate in PERA. RRCC/CCCS offers three tax-deferred investment plans, including 401(k), 403(b) and 457. Employee assistance services such as counseling, professional coaching, financial planning, and more, are available to you and members of your household at no cost through the Colorado State Employee Assistance Program (C-SEAP). State employees are eligible to participate in BenefitHub which offers discounts for retailers and services and other benefits resources. Employees may qualify for the Public Service Loan Forgiveness Program. Additional information about this program can be found on the Colorado Division of Human Resources website.

Notice to all Applicants

• Final candidate will be subject to successful completion of a background check, and, if applicable, a motor vehicle record review.
• Former employees of the Colorado Community College System, or one of its 13 colleges, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in their application material.
• Final candidates are required to submit unofficial transcripts for non-instructional positions and official transcripts for instructional positions to Human Resources within thirty (30) days of hire.
• Direct deposit of payroll is a condition of employment.
• Red Rocks Community College participates in E-Verify.
• Red Rocks Community College is a tobacco and smoke-free campus.
• All RRCC employees, except student employees, contribute to Colorado PERA at a fixed percentage of their earnings and do not contribute to Social Security.
• Finalist must be willing to make Colorado their primary workplace.

RRCC/CCCS is an Equal Opportunity Employer

Red Rocks Community College and Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to sex, gender, race, color, age, creed, national or ethnic origin, ancestry, physical or mental disability, familial status, veteran or military status, pregnancy status, marital status, religion, genetic information, gender expression, gender identity, sexual orientation, or any other protected status in accordance with applicable law. Our Accommodations and Non-Discrimination policies, plus other helpful information, can be found publicly at https://www.rrcc.edu/about-us/disclaimers-and-legal-notices.

We also believe in going further. At RRCC we have a focus on equity and belonging. We strive to create a community in which everyone feels respected and valued for their unique talents and contributions, and where people from all backgrounds are able to achieve their goals. Red Rocks Community College acknowledges that inclusion and equity are multifaceted and complex concepts, and that our efforts in these areas will require innovation, intention, and an institutional commitment to these principles, across our entire college community.

Red Rocks Community College is an emerging Hispanic Serving Institution (HSI). As we move toward full HSI status, we are focused on servingness and are committed to creating a learning environment where equity is expected and our Latinx students thrive.

For information regarding Red Rocks Community College Security, including Clery Act/Crime Statistics for the campuses and surrounding area, please see the https://www.rrcc.edu/about-us/disclaimers-and-legal-notices.