Assistant 24 Hour Call Center Remote Jobs in Rialto, CA

Clarity Wellness Center is seeking a dedicated and compassionate Licensed Clinical Mental Health Counselor (LCSW, LMFT, LPCC) to join our telehealth team on a full-time basis. This role is pivotal in delivering high-quality mental health services that align with our mission to enhance the emotional, cognitive, and social well-being of our clients. As a Licensed Mental Health Counselor, you will engage in providing both individual and group therapy, focusing on evidence-based practices that foster recovery and resilience.

Clarity Wellness Center is a forward-thinking mental health clinic strategically located in Fontana, California, but offering fully remote services through telehealth. Our clinic prides itself on a recovery-oriented approach, catering to the diverse needs of our clients. We specialize in various therapeutic modalities, ranging from individual and group therapy sessions to comprehensive substance abuse assessments and treatments. We are committed to breaking the stigma surrounding mental health and providing a welcoming and supportive environment.

This position offers a fully remote work setting, allowing you to perform your responsibilities from the comfort of your own home while ensuring a healthy work-life balance. Our team utilizes innovative telehealth technologies to deliver exceptional care to our clients. As a member of our mental health team, you will collaborate with other healthcare professionals to create effective treatment plans while maintaining regulatory compliance and robust documentation.

• Collaborate with physicians and other healthcare providers to communicate patient progress, needs, concerns, as well as any potential or actual complications during treatment.
• Maintain timely and accurate clinical documentation, including progress notes and treatment records, adhering to department policies and state regulations.
• Actively contribute to the development and implementation of personalized treatment plans, including discharge planning, grounded in detailed psychosocial assessments.
• Provide in-depth counseling and crisis intervention services, catering to emotional and behavioral issues faced by clients during therapy sessions.
• Assist clients with meticulous discharge planning and ensure seamless care coordination by liaising with regional service providers to facilitate ongoing treatment.
• Engage with clients’ families and support systems to promote holistic treatment approaches and comprehensive discharge strategies.

The ideal candidate will interact with a diverse client base seeking mental health services, including individuals from various cultural and socioeconomic backgrounds experiencing mental health challenges, including anxiety, depression, trauma, and substance abuse issues. Our focus is primarily on outpatient therapy, providing a supportive space for clients to address their unique struggles and work towards recovery.

• A Master’s degree in Social Work, Counseling, or Marriage and Family Therapy from an accredited institution is required.
• A minimum of two years of relevant experience in an outpatient setting is essential to effectively support our clientele.
• Proficiency in electronic health records (EHR) and strong computer skills, including experience in word processing, spreadsheet software, and e-mail communication, are vital for documentation and coordination.
• A demonstrated ability to work independently while remaining self-directed and highly organized is crucial to managing your caseload effectively.

While not mandatory, additional credentials or certifications in specialized therapeutic modalities or experience working in a telehealth environment could enhance your application. Familiarity with community resources for mental health support services will also be advantageous in facilitating comprehensive client care.

Clarity Wellness Center offers a competitive annual salary within the range of $120,000 to $130,000, commensurate with experience. As part of our commitment to employee wellness, we provide a comprehensive benefits package, including:

• Health insurance, including options for dental and vision coverage.
• Life and disability insurance for added peace of mind.
• Generous paid time off to support work-life balance.
• Opportunities for professional development and growth within the organization.

Joining Clarity Wellness Center opens doors for professional development through continuous training, workshops, and the opportunity to advance to leadership roles within the organization. Our commitment to fostering a learning environment ensures that you will have the resources to further your professional credentials and enhance your skills.

At Clarity Wellness Center, you will be part of a passionate team dedicated to making a real difference in the lives of our clients. Our supportive work culture values collaboration, innovation, and active participation in the growth of the organization. If you are seeking an opportunity to impact mental health and work in a flexible yet fulfilling environment, we encourage you to apply.

If you possess the qualifications and desire to be part of a dedicated mental health team, please submit your CV along with a cover letter detailing your interest in the role. We look forward to hearing from you and discovering how you can contribute to the mission of Clarity Wellness Center.