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Assistant 24 Hour Call Center Remote Jobs in Appleton, WI

EDCi

Continuous Improvement Lead

Appleton, WI · On-site +1

Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout North America. Through our partnership and certifications with leading technology providers ...

EDCi

Continuous Improvement Lead

Appleton, WI · Remote

Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout North America. Through our partnership and certifications with leading technology providers ...

HMG Careers

Sales Consultant Remote

Black Creek, WI · Remote

$69K/yr

... hours and clear paths for advancement into leadership and management. You will work remotely ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Representative

Bellevue, WI · Remote

$69K/yr

... hours and clear paths for advancement into leadership and management. You will work remotely ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Representative

Manawa, WI · Remote

$69K/yr

... hours and clear paths for advancement into leadership and management. You will work remotely ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Sales Coordinator Remote

Menasha, WI · Remote

$69K/yr

... hours and clear paths for advancement into leadership and management. You will work remotely ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Representative

Appleton, WI · Remote

$69K/yr

... hours and clear paths for advancement into leadership and management. You will work remotely ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Sales Consultant Remote

Neenah, WI · Remote

$69K/yr

... hours and clear paths for advancement into leadership and management. You will work remotely ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Representative

Green Bay, WI · Remote

$69K/yr

... hours and clear paths for advancement into leadership and management. You will work remotely ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Representative

Ashwaubenon, WI · Remote

$69K/yr

... hours and clear paths for advancement into leadership and management. You will work remotely ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Sales Coordinator Remote

Black Creek, WI · Remote

$69K/yr

... hours and clear paths for advancement into leadership and management. You will work remotely ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

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All Jobs24 Hour Call Center JobsAssistant 24 Hour Call Center Remote JobsAssistant 24 Hour Call Center Remote Jobs in Appleton, WI

Assistant 24 Hour Call Center Remote information

See Appleton, WI salary details

$8

$18

$28

How much do assistant 24 hour call center remote jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for assistant 24 hour call center remote in Appleton, WI is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Assistant 24 Hour Call Center Remote vs Customer Service Representative Remote?

AspectAssistant 24 Hour Call Center RemoteCustomer Service Representative Remote
CredentialsHigh school diploma, basic computer skillsHigh school diploma, communication skills
Work EnvironmentRemote, 24/7 call centerRemote, standard business hours
Industry UsageCustomer support, technical assistanceCustomer support, sales, inquiries

The Assistant 24 Hour Call Center Remote typically handles support around the clock, requiring flexibility and quick response skills. In contrast, Customer Service Representatives usually work during regular hours, focusing on customer inquiries and sales. Both roles require strong communication skills and remote work setup, but the Assistant role emphasizes availability and handling urgent issues at any time.

What are the most commonly searched types of 24 Hour Call Center Remote jobs in Appleton, WI?

The most popular types of 24 Hour Call Center Remote jobs in Appleton, WI are:

What are popular job titles related to Assistant 24 Hour Call Center Remote jobs in Appleton, WI?

For Assistant 24 Hour Call Center Remote jobs in Appleton, WI, the most frequently searched job titles are:

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The top searched job categories for Assistant 24 Hour Call Center Remote jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Assistant 24 Hour Call Center Remote jobs?

Cities near Appleton, WI with the most Assistant 24 Hour Call Center Remote job openings:

Assistant 24 Hour Call Center Remote jobs near you
Infographic showing various Assistant 24 Hour Call Center Remote job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 55% Full Time, 32% Part Time, 1% Temporary, 10% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,451 per year, or $18.5 per hour.

Continuous Improvement Lead

Appleton, WI • On-site, Remote

EDCi
IT Services • 51 - 200 employees
Learn more about EDCiexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

⬅ Back to Career OpportunitiesContinuous Improvement Lead Consultant Location: Remote
EDCi provides infrastructure and call center technology services and solutions to clients throughout North America. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer.
The Continuous Improvement Lead Consultant will serve as a key component on EDCi's Experience Sales team, taking ownership of strategic client accounts to perform continuous improvement consulting support. This role will closely interact with our sales account managers as well as our customers to help architect world class solutions and enable our customers to achieve optimal business outcomes.
Come join a high-performance team! At EDCi, we are more than just technologists. We are a team passionate about the work we do, and a family dedicated to building on our strengths and improving our challenges both individually and collectively. EDCi is an organization that takes pride in recognizing balance and the importance of family. If you're a talented professional looking to help lead a cutting-edge growing company and seek a flexible, family-oriented work environment, we want to talk to you!
When you join the EDCi team, you'll receive many perks, such as:
  • Remote work from home
  • Paid holidays, vacation and sick time
  • Bring Your Own PC Policy
  • Cell phone reimbursement
  • Casual dress
  • Funded training and certifications
  • Health, dental and vision insurance
  • 401K match
  • And much more!

RESPONSIBILITIES:
  • Responsible for providing white glove support for strategic EDCi clients.
  • Perform project coordinator duties associated with utilizing engineering/AI resources.
  • Lead client continuous improvement Genesys Cloud platform support, tuning, and regular feature configuration/deployments.
  • Provide in-depth analysis combining complex technical and business issues, sometimes involving fast-paced, business-critical, high-profile problem solving.
  • Demonstrating and answering questions to clients, related to our top contact center platforms.
  • Strong desire to stay on top of all things happening in contact centers.
  • The ability to quickly understand and solution customer pain points.
PRIMARY/ESSENTIAL SKILLS AND QUALIFICATIONS:
  • 1+ year experience in Genesys Cloud CX (Purecloud) technology
  • Genesys Cloud CX certification is a plus
  • Knowledge of telephony architecture and Genesys Cloud CX dependencies
  • Experience in delivering business operations and/or customer experience initiatives
  • Understand best practices for a service organization
  • Development experience and/or mindset
  • Excellent client service attitude and team focus

SECONDARY/OPTIONAL SKILLS AND QUALIFICATIONS:
  • Healthcare industry background
  • Natural language bot flow development experience
  • Leadership experience
  • Business analysis experience or having been part of transformation projects
  • Understand how budgets work along with how to creatively achieve strategic initiatives

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