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Remote Taxi Call Center Jobs in Appleton, WI (NOW HIRING)

EDCi

Contracts Manager

Appleton, WI · Remote

$91K - $121K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout the United States. Through our partnership and certifications with leading technology ...

EDCi

Contracts Manager

Appleton, WI · On-site +1

$86K - $116K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout the United States. Through our partnership and certifications with leading technology ...

All JobsTaxi Call Center JobsRemote Taxi Call Center JobsRemote Taxi Call Center Jobs in Appleton, WI

Remote Taxi Call Center information

See Appleton, WI salary details

$6

$14

$20

How much do remote taxi call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote taxi call center in Appleton, WI is $14.52, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $16.88 per hour, depending on experience, location, and employer.

What is a remote taxi call center?

A Remote Taxi Call Center is a service facility where agents handle customer requests for taxi services, typically over the phone or through online platforms, from a remote location rather than an on-site office. These call centers coordinate ride bookings, answer inquiries, and provide customer support for taxi companies. Agents use specialized software to dispatch taxis, track rides, and manage customer information. Operating remotely allows for greater flexibility, cost savings, and access to a broader talent pool. This setup is increasingly popular as more companies adopt remote work technologies.

What are the key skills and qualifications needed to thrive as a remote taxi call center agent?

To thrive as a Remote Taxi Call Center Agent, you need strong communication abilities, multitasking skills, and a high school diploma or equivalent. Familiarity with dispatch software, CRM systems, and call management tools is typically required. Outstanding customer service, problem-solving, and the ability to remain calm under pressure are critical soft skills. These skills ensure efficient handling of customer requests, accurate dispatching, and a positive client experience in a fast-paced, remote environment.

What are the biggest challenges faced by remote taxi call center agents, and how can they be managed effectively?

Remote taxi call center agents often face the challenge of managing high call volumes and resolving customer issues quickly, all while working independently. Effective communication and multitasking skills are essential, as agents must coordinate between customers and drivers in real time. To manage these challenges, it's important to stay organized, follow established protocols, and utilize available dispatch software efficiently. Support from team leads and regular check-ins can also help remote agents feel connected and well-supported.

What is the difference between Remote Taxi Call Center vs Remote Customer Service Representative?

AspectRemote Taxi Call CenterRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes industry-specific trainingCustomer service skills, sometimes certifications in communication
Work EnvironmentCall center software, headset, computerComputer, phone, internet connection
Industry UsageTransportation, ride-hailing servicesVarious industries including retail, tech, finance
Search & Comparison IntentFocus on transportation, ride-hailing, dispatchingGeneral customer support roles across industries

The Remote Taxi Call Center primarily involves dispatching and customer support for transportation services, requiring specific industry knowledge. In contrast, Remote Customer Service Representatives handle a broader range of customer inquiries across multiple industries. While both roles require strong communication skills and similar equipment, their industry focus and job functions differ significantly.

Are remote taxi call center jobs legit?

Remote taxi call center jobs are legitimate positions that involve handling customer service and dispatching for transportation services. They typically require good communication skills, computer proficiency, and sometimes specific software knowledge. However, job seekers should verify the employer's credibility and be cautious of scams that request upfront payments or personal information.

What are popular job titles related to Remote Taxi Call Center jobs in Appleton, WI?

For Remote Taxi Call Center jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Remote Taxi Call Center jobs in Appleton, WI look for?

The top searched job categories for Remote Taxi Call Center jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Remote Taxi Call Center jobs?

Cities near Appleton, WI with the most Remote Taxi Call Center job openings:

Remote Taxi Call Center jobs near you
Infographic showing various Remote Taxi Call Center job openings in Appleton, WI as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $30,211 per year, or $14.5 per hour.

Licensed Health Insurance Support Specialist - Seasonal - Remote in Wisconsin

Gallagher

Appleton, WI • Remote

$25/hr

Full-time

Medical

Posted 2 days ago

New

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

211th of 309 rated insurance

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

We are seeking licensed Health Insurance Agents to join our team during the Annual Enrollment Period (AEP) and Open Enrollment Period (OEP). This role will provide operational and sales support to our Field Producer team, helping ensure a seamless client experience during our busiest season.

The ideal candidate will possess strong customer service skills, attention to detail, and experience working with health insurance products. Agents will assist with administrative, sales support, and client-facing responsibilities, allowing Field Producers to focus on growing and servicing their books of business.

Position Details: 

  • Pay: $25/hr
  • Fully Remote in Wisconsin 
  • Hours: M-F 9am - 5pm 
  • Contract - 
    • Start Date: 9/14/26
    • End Date: 1/15/27

How you'll make an impact
  • Answer inbound client calls and assist with general health insurance inquiries.
  • Schedule client appointments and coordinate calendars for Field Producers.
  • Enter and maintain sales activities, opportunities, and client records in Salesforce.
  • Conduct Medicare Part D prescription drug reviews and assist clients with plan comparisons.
  • Provide administrative support related to enrollment and policy servicing.
  • Assist with client follow-up and documentation requests.
  • Support producers with application processing and enrollment-related tasks.
  • Educate clients on available health insurance options when appropriate.
  • Potentially assist clients with enrollment in ACA Marketplace health insurance plans, based on experience, licensing, training, and business needs.
  • Maintain compliance with all carrier, CMS, HIPAA, and company requirements.

About You

Required

  • Active Health and Accident Insurance License.
  • Previous experience working in health insurance sales, service, or enrollment.
  • Strong verbal and written communication skills.
  • Excellent organizational and time-management abilities.
  • Comfortable working within CRM systems, including Salesforce or similar platforms.
  • Proficiency with Microsoft Office applications.
  • Ability to manage multiple priorities in a fast-paced environment.

Preferred

  • Experience with ACA Marketplace plans.
  • Experience conducting Medicare Part D reviews.
  • Familiarity with Medicare and Individual Health Insurance products.
  • Previous call center or client service experience.

#contingent 

#LI-KB3


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required

  • Active Health and Accident Insurance License.
  • Previous experience working in health insurance sales, service, or enrollment.
  • Strong verbal and written communication skills.
  • Excellent organizational and time-management abilities.
  • Comfortable working within CRM systems, including Salesforce or similar platforms.
  • Proficiency with Microsoft Office applications.
  • Ability to manage multiple priorities in a fast-paced environment.

Preferred

  • Experience with ACA Marketplace plans.
  • Experience conducting Medicare Part D reviews.
  • Familiarity with Medicare and Individual Health Insurance products.
  • Previous call center or client service experience.

#contingent 

#LI-KB3

Education:UNAVAILABLEEmployment Type: FULL_TIME

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