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Assistance Manager Jobs in Michigan (NOW HIRING)

Remote Assistance Specialist

Ann Arbor, MI · Remote

$19.50 - $24.75/hr

You will report directly to the Senior Manager of Remote Assistance and will be vital in ensuring May Mobility exceeds expectations for customer satisfaction. Essential Responsibilities * Monitor and ...

Remote Assistance Specialist

Ann Arbor, MI · On-site +1

$19.50 - $24.75/hr

You will report directly to the Senior Manager of Remote Assistance and will be vital in ensuring May Mobility exceeds expectations for customer satisfaction. Essential Responsibilities * Monitor and ...

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... office management systems and procedures Working knowledge of office equipment, like printers, scanners, and large copy machines Proficiency in MS Office (MS Excel and MS Word, in particular ...

We will provide you with assistance and make a determination on your request for reasonable ... Ability to manage multiple projects and respond to urgent client needs, including occasional ...

Snow Removal/ District Assistance : Management will assist, and day leads during inclement weather. Shift will reflect to the weather conditions and needs to the district. All responsibilities would ...

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Showing results 1-20

Assistance Manager information

See Michigan salary details

$21.4K

$51.9K

$101.1K

How much do assistance manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for assistance manager in Michigan is $51,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $59,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant Manager, and why are they important?

To thrive as an Assistant Manager, you need strong leadership, organizational, and problem-solving skills, often supported by a background in business administration or relevant experience. Familiarity with point-of-sale (POS) systems, scheduling software, and inventory management tools is typically required. Excellent communication, adaptability, and conflict resolution abilities distinguish outstanding Assistant Managers. These skills and qualities are crucial for ensuring efficient operations, motivating teams, and delivering positive customer experiences.

What is the difference between Assistance Manager vs Customer Service Supervisor?

AspectAssistance ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and experience in customer support or team leadershipUsually requires a high school diploma or associate degree with customer service experience
Work EnvironmentManages teams in retail, hospitality, or service industries, overseeing daily operationsSupervises customer service staff, ensuring quality and resolving escalations
Employer UsageCommonly found in retail chains, hotels, and service providersWidely used in call centers, retail stores, and hospitality sectors

The Assistance Manager role generally involves broader operational responsibilities and team management, often requiring more experience and credentials. Customer Service Supervisors focus more on overseeing customer interactions and ensuring service quality. Both roles are essential in customer-focused industries but differ in scope and level of responsibility.

What are some common challenges Assistance Managers face when balancing team support with administrative responsibilities?

Assistance Managers often juggle multiple responsibilities, including supporting team members, handling administrative tasks, and ensuring smooth daily operations. One common challenge is managing time effectively to address urgent staff needs while also completing scheduled paperwork, reporting, or planning duties. Additionally, Assistance Managers must be able to adapt quickly to shifting priorities, communicate clearly across departments, and mediate conflicts to maintain a positive team environment. Developing strong organizational and interpersonal skills can help overcome these challenges and support professional growth in this role.

What are Assistance Managers?

Assistance Managers are professionals who help oversee daily operations within an organization or department. They support senior managers by coordinating tasks, supervising team members, and ensuring that company policies are followed. Their role often includes handling administrative duties, resolving staff or customer issues, and facilitating communication between management and employees. Assistance Managers play a crucial part in maintaining workflow efficiency and supporting overall business goals.
What are the most commonly searched types of Assistance jobs in Michigan? The most popular types of Assistance jobs in Michigan are:
What cities in Michigan are hiring for Assistance Manager jobs? Cities in Michigan with the most Assistance Manager job openings:
Infographic showing various Assistance Manager job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,882 per year, or $24.9 per hour.

Energy Assistance Services Compliance Manager

The Salvation Army Central Territory

Southfield, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Salvation Army rating

6.1

Company rating: 6.1 out of 10

Based on 359 frontline employees who took The Breakroom Quiz

560th of 758 rated non-profit organizations


Job description

At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most.
Position Summary: The EAS Compliance Manager provides oversight of maintaining the integrity of the EAS program and is responsible for ensuring adherence to all grant requirements. This includes designing and maintaining onboarding and training materials for EAS staff and corps staff processing utility applications, internal monitoring and auditing of files, and tracking timeliness of application processing.
The EAS Compliance Manager reports directly to the EAS Director and will oversee EAS Review Agent staff.
Essential Responsibilities:
  • Designs training materials and maintains a database for training items
  • Provides employee onboarding and training on eligibility protocols for all funding and processes
  • Serves on presenting team of EAS leadership during annual meeting with EAS and corps staff
  • Coordinates necessary training for EAS and corps staff when contract requirements are updated or changed
  • Conducts periodic audits of internal files to ensure compliance
  • Regularly communicates with EAS Director the finding(s) of internal audits and recommends adjustments to improve service delivery
  • Prepares and submits files requested by the State for auditing
  • Regularly interacts with the State and other funders
  • Builds positive relationships with regional vendors and community partners
  • Works closely with EAS leadership team to ensure compliance with program requirements by all members of EAS staff
  • Maintains compliance with timeliness regarding phone and online application processes
  • Supervises and supports EAS Review Agents and other staff, as necessary
  • Participates in EAS leadership and other EAS-related meetings as necessary
  • Attends various conferences and educational events to stay current on the latest developments related to utility programs as determined by EAS Director
  • Performs other duties as assigned

Qualifications:
Education/Experience:
  • Bachelor's degree in social work, psychology, sociology, or related field; or an equivalent combination of education and professional work experience
  • Master's degree (preferred)
  • Two or more years of management experience in human services
  • Understanding of low-income populations (preferred)

Skills, Knowledge & Abilities:
  • Learn and adhere to The Salvation Army Social Services Code of Ethics
  • Adherence to professional code of ethics
  • Understand and adhere to professional boundaries within and outside of the organization
  • Maintain client confidentiality and obtain appropriate releases of information
  • Demonstrate a continued effort to increase self-awareness and to better understand other cultures and issues of social justice, and promote racial understanding and reconciliation
  • Excellent oral and written communication skills.
  • Complete Caseworker Certification Program (CCP) within 120 days of hire.

Computer Skills:
  • Must be proficient in Microsoft Office, Outlook, and various video conferencing platforms.
  • Proficient in Wellsky software within 90 days of hire.

Certificates and Licenses:
  • Complete Safe from Harm training and keep current as needed.

The Salvation Army offers the following benefits:
  • Health Care Benefits which include:
    • Medical
    • Dental
    • Vision
    • Hearing
    • Flexible spending accounts
    • AFLAC
    • Voluntary life insurance benefits
  • Short-Term and Long-Term Disability options
  • Pet Insurance
  • Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.
    • Vesting starts after three years of employment, 100% vested after five years of employment
  • The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.
  • Employee Discounts
  • Paid Time Off which includes:
    • Sick days begin accruing the first of the month following 30 days of employment and you may begin to use accrued sick days once available.
      • Up to (6) earned sick days per year may be used as discretionary days.
    • Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment.
    • The accrual rate is based upon years of service and approved hours worked.
    • You will receive up to 2 personal days per year based on date of hire.
    • Birthday off with pay.
    • Paid holidays are effective immediately.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US