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Assistance Coordinator Jobs in Raleigh, NC (NOW HIRING)

DAN

Claims Coordinator

Durham, NC · Hybrid

Communicate with DAN and program assistance partners regarding complex, urgent, or ongoing cases ... coordinated support. Participate in a rotating on-call schedule, including providing 24-hour ...

Divers Alert Network

Claims Coordinator

Durham, NC · On-site

Communicate with DAN and program assistance partners regarding complex, urgent, or ongoing cases ... coordinated support. * Participate in a rotating on-call schedule, including providing 24-hour ...

DAN

Claims Coordinator

Durham, NC · On-site

$50K - $55K/yr

... assistance partners regarding complex, urgent, or ongoing cases. • Support members by helping ... coordinated support. • Participate in a rotating on-call schedule, including providing 24-hour ...

Dr Lane & Associates

Treatment Coordinator

Durham, NC · On-site

$18.25 - $23.75/hr

Treatment Coordinators | Durham Broad Lane & Associates Family Dentistry is seeking an experienced ... Employee Assistance Program! * Uniform Allowance! * Paid Time Off & Paid Holidays! * Fridays off at ...

Dr Lane & Associates

Treatment Coordinator

Fuquay Varina, NC · On-site

$16 - $20.75/hr

Treatment Coordinator | Fuquay Broad Lane & Associates Family Dentistry is seeking an experienced ... Employee Assistance Program! * Uniform Allowance! * Paid Time Off & Paid Holidays! * Fridays off at ...

Dr Lane & Associates

Treatment Coordinator

Angier, NC · On-site

$13.50 - $17.25/hr

Now Hiring: Treatment Coordinator | Angier Lane & Associates Family Dentistry is seeking an ... Employee Assistance Program! * Uniform Allowance! * Paid Time Off & Paid Holidays! * Fridays off at ...

Dr Lane & Associates

Treatment Coordinator

Fuquay Varina, NC · On-site

$16 - $20.75/hr

Treatment Coordinator | Fuquay Main Lane & Associates Family Dentistry is seeking an experienced ... Employee Assistance Program! * Uniform Allowance! * Paid Time Off & Paid Holidays! * Fridays off at ...

Dr Lane & Associates

Treatment Coordinator

Durham, NC · On-site

$17.50 - $22.75/hr

Treatment Coordinator | Durham Miami Lane & Associates Family Dentistry is seeking an experienced ... Employee Assistance Program! * Uniform Allowance! * Paid Time Off & Paid Holidays! * Fridays off at ...

Dr Lane & Associates

Treatment Coordinator

Cary, NC · On-site

$16.75 - $21.75/hr

Treatment Coordinator | Cary St. Charles Lane & Associates Family Dentistry is seeking an ... Employee Assistance Program! * Uniform Allowance! * Paid Time Off & Paid Holidays! * Fridays off at ...

Newcomb and Company

BIM Coordinator

Raleigh, NC · On-site

Provide problem-resolution assistance and drawing interpretations to field personnel and project managers as needed. * Maintain organized logs of outstanding coordination issues, RFIs, and design ...

Newcomb and Company

BIM Coordinator

Raleigh, NC

Provide problem-resolution assistance and drawing interpretations to field personnel and project managers as needed. * Maintain organized logs of outstanding coordination issues, RFIs, and design ...

Dr Lane & Associates

Treatment Coordinator

Cary, NC · On-site

$19.50 - $25.50/hr

Treatment Coordinator | Cary St. Charles Lane & Associates Family Dentistry is seeking an ... Employee Assistance Program! * Uniform Allowance! * Paid Time Off & Paid Holidays! * Fridays off at ...

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All JobsAssistance JobsAssistance Coordinator JobsAssistance Coordinator Jobs in Raleigh, NC

Assistance Coordinator information

See Raleigh, NC salary details

$26.2K

$56.3K

$98.7K

How much do assistance coordinator jobs pay per year?

As of Aug 27, 2026, the average yearly pay for assistance coordinator in Raleigh, NC is $56,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $67,600.00 per year, depending on experience, location, and employer.

What does an assistance coordinator do?

An Assistance Coordinator is responsible for managing and organizing support services for clients or team members within an organization. Their duties often include responding to requests for help, coordinating logistics for assistance programs, and ensuring effective communication between all parties involved. They may work in sectors like healthcare, insurance, travel, or social services, tailoring their support to the specific needs of the clients they serve. Strong organizational, communication, and problem-solving skills are essential for this role.

How does an assistance coordinator typically interact with other departments or external partners during a case?

Assistance Coordinators frequently collaborate with multiple internal teams, such as medical, logistics, and customer service departments, to ensure timely and effective resolution of cases. They also liaise directly with external service providers like hospitals, transportation companies, and insurers to coordinate support for clients. This role requires strong communication and organizational skills, as coordinators must manage information flow, follow up on action items, and maintain accurate documentation throughout each case. Building positive relationships and understanding the protocols of each partner organization are key to success.

What are the key skills and qualifications needed to thrive as an assistance coordinator, and why are they important?

To thrive as an Assistance Coordinator, you need strong organizational skills, attention to detail, and a background in administration or customer service, often supported by an associate's or bachelor's degree. Familiarity with case management software, CRM systems, and Microsoft Office Suite is typically required. Excellent communication, problem-solving abilities, and a calm demeanor under pressure are standout soft skills. These skills ensure efficient case handling, high-quality support for clients, and smooth coordination among team members.

What is the difference between Assistance Coordinator vs Case Manager?

AspectAssistance CoordinatorCase Manager
CredentialsTypically requires high school diploma or equivalent; some roles may prefer certifications in social servicesOften requires a bachelor's degree in social work, psychology, or related field; certifications may be preferred
Work EnvironmentCommunity agencies, healthcare facilities, or government programsHealthcare settings, social service agencies, or community organizations
Employer & Industry UsageUsed in social services, healthcare, and community support programsCommon in healthcare, social work, and community outreach sectors

Assistance Coordinators and Case Managers both work in social services and healthcare environments, but Case Managers typically have more advanced education and handle more complex client cases. Assistance Coordinators often focus on connecting clients with resources, while Case Managers develop comprehensive care plans.

What are the most commonly searched types of Assistance jobs in Raleigh, NC?

The most popular types of Assistance jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Assistance Coordinator jobs?

Cities near Raleigh, NC with the most Assistance Coordinator job openings:

Assistance Coordinator jobs near you
Infographic showing various Assistance Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,253 per year, or $27 per hour.

Claims Coordinator

DAN

Durham, NC • Hybrid

Full-time

Posted 21 days ago

Job description

Claims Coordinator
POSITION OVERVIEW


FLSA: Non-Exempt, Full Time


Department: Claims


Primary Worksite: 6 West Colony Place, Durham, NC


Supervisory Responsibilities: None


Reports to: Claims, QA & Compliance Officer


JOB SUMMARY


The Claims Coordinator is responsible for overseeing and efficiently processing member benefit and insurance claims. You will work closely with insurance carriers, members, and healthcare providers to ensure that claims are handled in a timely and accurate manner.
Supports DAN members throughout the claims process by coordinating with insurance carriers and facilitating timely and accurate claim handling. Calculates applicable benefits and prepares claim recommendations for underwriter review and final determination.


Common duties include reviewing claim forms, verifying information, contacting members and providers to gather additional information, developing recommendations, and forwarding claims to carriers for payment. The Claims Coordinator will also assist with subrogation and the coordination of claims among carriers.


CORE RESPONSIBILITIES


Verify coverage, calculate benefit payments, and communicate claim determinations to members and providers.
Review and validate claim submissions for accuracy, completeness, and compliance with applicable requirements.
Coordinate with members, insurance adjusters, and other stakeholders to obtain required documentation and information.
Review, compile, and organize claim documentation for submission to the appropriate carrier.
Process claims in a timely manner while maintaining accurate and complete records within the department's claims management system.
Prepare claim recommendations (pay/deny) and forward processed claims to the appropriate carrier for determination.
Communicate with DAN and program assistance partners regarding complex, urgent, or ongoing cases.
Support members by helping ensure needed care and services are provided promptly and professionally; guide members through the claims process and assist in resolving issues or discrepancies.
Serve as a liaison between DAN Medical Services, DAN Claims, and third-party assistance companies for emergent cases and situations requiring coordinated support.
Participate in a rotating on-call schedule, including providing 24-hour emergency benefit verification support.
Pursue subrogation opportunities and other potential reimbursement avenues through third-party carriers.
Adhere to all policies and procedures outlined in the DAN Employee Handbook.
Perform additional duties and responsibilities as assigned.


MINIMUM QUALIFICATIONS
Bachelor's degree or a minimum of 5 years of experience in claims, customer service, or a related field
Proficiency in Microsoft Office applications
Strong verbal and written communication skills, including professional phone etiquette
Excellent organizational, time management, and problem-solving abilities with strong attention to detail
Ability to handle sensitive information with confidentiality and professionalism.
Ability to obtain and maintain required insurance licensing (training and associated costs provided by DSI


Work Environment
Hybrid work arrangement is available with this role, 2 days remote and 3 days in office, post the 90-day probationary period.


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