AboutPalmHealthResources:
PalmHealthResourcesisaleadinghealthcarestaffingfirmspecializinginplacingtop-tierhealthcareprofessionalsacrossawiderangeofspecialtiesandhealthcaresettingsnationwide.Wearepassionateaboutconnectingexceptionaltalentwithexceptionalcareopportunitiestomeetthedynamicneedsofhealthcarefacilitiesandprofessionals.
JobSummary:
TheAssignmentCoordinatorplaysacrucialroleinsupportingandworkingcloselywiththeCEO&recruitingteaminthedailyoperationsofourstaffingprocess.Thispositionisresponsibleforcoordinatinghealthcareprofessionalassignments,ensuringsmoothonboarding,maintainingaccurateschedules,andservingasaliaisonbetweenclients,candidatesandrecruiterstoensureseamlessstaffingoperations.Youwillorganizesales-relateddocumentationandprovideadministrativesupporttoourrecruiters.Theidealcandidatewillhaveexcellentorganizationalskills,strongattentiontodetail,senseofurgency,andtheabilitytomultitaskinafast-pacedenvironment.
Key Responsibilities:
- Coordinate and manage healthcare professional assignments across various facilities nationwide.
- Serve as the main point of contact for clients and assigned providers during active assignments.
- Monitor staffing needs and proactively match qualified professionals to open assignments.
- Maintain accurate and up-to-date records of candidate placements, compliance documentation, and assignment details in the applicant tracking system (Salesforce).
- Create & send out all candidate confirmation letters to the candidates for review and signature within 24 hours of receiving the offer. Conduct daily follow-ups with candidates to manage any questions about the placement and ensure that the confirmation is signed by candidate in a timely manner.
- Review and process all pending placement orders, extension requests, and team documentation into the database.
- Collaborate with recruiters and credentialing teams to ensure providers meet all client-specific requirements and deadlines.
- Communicate assignment details clearly to providers, including schedules, responsibilities, travel logistics, and facility expectations.
- Track contract start/end dates and manage timely renewals, extensions, or replacements as needed.
- Troubleshoot assignment-related issues and resolve conflicts quickly and professionally.
- Ensure client satisfaction by maintaining strong communication and providing timely updates.
- Assist with timesheet tracking, payroll coordination, and invoice follow-up as needed.
- Assist with other administrative duties that may go out of the scope of the day-to-day role and assist with other projects.
Qualifications:
- 12 years of experience in healthcare staffing, scheduling, or a similar administrative/coordination role (preferred).
- Strong organizational and multitasking skills in a fast-paced environment.
- Excellent communication and interpersonal abilities, both written and verbal.
- Proficient in Microsoft Office Suite and applicant tracking systems (experience with Salesforce a plus).
- Strong calendar & time management skills
- High attention to detail and a commitment to data accuracy.
- Strong sense of urgency
- Ability to build strong working relationships with both healthcare professionals and facility clients.
- Problem-solving mindset with a proactive approach to addressing challenges.
Preferred Traits:
- Customer-service oriented with a positive, can-do attitude.
- Self-motivated, dependable, people-centric and team-oriented.
- Comfortable with high-volume coordination and tight deadlines.
- Knowledge of credentialing or compliance in healthcare is a plus.
Why Join Palm Health Resources?
- Work with a collaborative and passionate team in a growing industry.
- Make a meaningful impact by ensuring quality care through effective staffing.
- Fast-growing healthcare staffing company with a collaborative team environment.
- Opportunity to work directly with leadership and make an immediate impact.
- Career growth opportunities within healthcare staffing and recruiting.