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About SHR Consulting Group SHR Consulting Group, LLC is a small business delivering enterprise IT, cybersecurity, and program management services to the Department of Defense and federal civilian agencies. We support mission-critical infrastructure at the Pentagon and across the National Capital Region, and we invest in our people through competitive compensation, professional certification support, and long-term career growth on stable, multi-year programs.
Position Summary SHR Consulting Group is seeking Systems Administrators to operate and maintain the Mission Applications portfolio supporting the DISA J-9 Hosting and Compute (HAC) environment. Mission Applications are the custom-developed, COTS, and GOTS applications that deliver above-standard services to specific Mission Partners. In this role you will keep those applications available, patched, accredited, and recoverable - handling everything from web and application server administration through backup validation, failover configuration, and IAVA remediation. Positions are available for both Microsoft and Red Hat Linux computing environments.
Key Responsibilities * Provide operations, maintenance, and in-depth technical support for web servers, application servers, web applications, client-server applications, and system interfaces
* Install, configure, and maintain application services and software, including third-party software, upgrades, patches, and dependencies such as .NET Runtime and Java Runtime
* Provide database management support for application databases
* Configure, schedule, monitor, and restore application, application server, and web server backups; test and validate backup procedures at minimum annually
* Configure, manage, and monitor application replication, synchronization, and failover
* Maintain COOP readiness and support continuity activities for Mission Essential Systems (MES)
* Monitor and respond to operating system, database, network, storage, and service errors and events using J-9 HAC standard enterprise management tools
* Diagnose and resolve incidents, unscheduled interruptions, and performance issues; implement customer or vendor provided workarounds
* Coordinate Authorized Service Interruptions (ASI) with service and application owners and provide after-hours support for scheduled ASIs, break/fix incidents, and MES-impacting incidents
* Create and manage system accounts, profiles, and permissions in accordance with cybersecurity requirements, including user account profiles for customer application administrators
* Create and maintain system documentation, diagrams, and configuration information for all application components and configuration items
* Document change requests and implementation plans and deploy and validate all changes in test and pre-production environments prior to production implementation
* Operate and maintain applications in accordance with DISA STIG and SRG requirements; patch and remediate IAVA findings
* Assist customers and vendors in maintaining vendor-recommended security configurations and in resolving reported application vulnerabilities
* Validate and document cybersecurity compliance to support application RMF accreditation, at minimum annually
* Manage assigned incidents and service requests with detailed status, tasks, and actions in the program ITSM systemMinimum Qualifications * Hands-on systems administration experience supporting production web and application server environments (IIS and/or Apache)
* Working knowledge of Windows Server 2012 or higher, and/or Red Hat Enterprise Linux 7.0 or higher, depending on assigned computing environment
* Experience with application backup, restore, replication, and failover configuration
* Experience applying DISA STIGs and remediating IAVA findings on application and server components
* Familiarity with database administration concepts supporting application databases (Microsoft SQL Server and/or Oracle)
* Experience working incidents, service requests, and changes through a formal ITSM ticketing process
* Ability to document configurations, diagrams, and change implementation plans clearly
* Experience in a DoD or comparable large, complex enterprise IT environment preferredEducation Bachelor of Science degree in Computer Engineering, Computer Information Systems, Telecommunications, or Management Information Systems; or five (5) recent years of documented experience relevant to this position.
Certification Requirements DoD 8570.01-M / DoD 8140 IAT Level II certification required prior to start (DoD 8140.03 compliance required for all non-key personnel prior to beginning work; no waivers are granted for mandated baseline certifications). Computing environment certification in Microsoft Server/compute-related or Red Hat Linux/compute-related technologies required, aligned to the assigned position. Certifications must be uploaded to the Government certification tracking system (CMIS) within five days of start date.
Security Clearance Active Secret clearance required. U.S. citizenship required.
Work Environment On-site at the Pentagon Reservation and Government facilities within the National Capital Region. After-hours on-call support is required; recalled personnel must be able to report to the requested work site within two (2) hours of notification unless the incident can be addressed remotely. Location: Pentagon Reservation, Washington, DC (National Capital Region) Schedule: Full-time, 12 hours x 5 days per week (Monday-Friday) coverage rotation, with after-hours on-call support
Benefits * Competitive salary commensurate with experience and clearance level
* Comprehensive medical, dental, and vision coverage
* 401(k) with company contribution
* Paid time off and eleven federal holidays
* Certification reimbursement and training support (DoD 8140 baseline and computing environment certifications)
* Life and disability insurance The above salary range represents a general guideline; SHR considers a number of factors when determining the base salary offers such as the scope and responsibilities of the position, and the candidate's experience, education, skills and current market conditions. SHR Consulting Group, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.