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Ascend Transportation Jobs (NOW HIRING)

Ascend

Customer Account Manager, OTR

Jackson, TN · On-site

Ascend and its affiliates-DTS, DSD, and Fuchs-are shaping the future of truckload transportation through smart technology and a strong commitment to efficiency and fairness. We foster an inclusive ...

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How much do ascend transportation jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for ascend transportation in the United States is $20.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $22.36 per hour, depending on experience, location, and employer.

What is Ascend Transportation?

Ascend Transportation is a logistics and freight transportation company that specializes in regional truckload and dedicated contract carriage services across the United States. They focus on providing efficient, reliable, and safe shipping solutions for various industries, including retail, manufacturing, and food service. Ascend Transportation is known for its use of advanced technology to optimize routes, track shipments, and ensure timely deliveries. The company also places emphasis on driver safety and customer satisfaction in all its operations.

What are some common challenges faced by transportation coordinators at Ascend Transportation, and how can they be managed effectively?

Transportation coordinators at Ascend Transportation often encounter challenges such as managing tight delivery schedules, coordinating with multiple drivers, and adapting to unexpected changes like traffic delays or last-minute order updates. Effective communication with drivers and clients, strong organizational skills, and proficiency with logistics software are key to overcoming these hurdles. Building strong relationships with team members and maintaining flexibility can also contribute to smoother operations and a more positive work environment.

What are the key skills and qualifications needed to thrive as a transportation coordinator at Ascend Transportation, and why are they important?

To thrive as a Transportation Coordinator at Ascend Transportation, you need strong organizational skills, logistics knowledge, and often a background in supply chain management or transportation. Familiarity with transportation management systems (TMS), route optimization software, and industry-specific compliance regulations is typically required. Excellent communication, problem-solving, and multitasking abilities help professionals excel in managing schedules and resolving issues. These skills and qualities are essential for ensuring efficient, cost-effective, and reliable transportation operations.

What is the difference between Ascend Transportation vs Truck Driver?

AspectAscend TransportationTruck Driver
Required CredentialsCommercial Driver's License (CDL), clean driving recordCDL, possibly additional endorsements
Work EnvironmentLogistics and freight management, office and roadOn the road, long hours, vehicle operation
Employer & IndustryTransportation companies, freight carriersTrucking companies, freight delivery

Both roles require a CDL and involve freight transportation. Ascend Transportation may focus more on logistics coordination, while Truck Drivers primarily operate vehicles. The roles often overlap but differ mainly in job focus and daily tasks.

More about Ascend Transportation jobs

What cities are hiring for Ascend Transportation jobs?

Cities with the most Ascend Transportation job openings:

What states have the most Ascend Transportation jobs?

States with the most job openings for Ascend Transportation jobs include:

What job categories do people searching Ascend Transportation jobs look for?

The top searched job categories for Ascend Transportation jobs are:

Ascend Transportation jobs near you
Infographic showing various Ascend Transportation job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,891 per year, or $20.1 per hour.

Customer Account Manager, OTR

Jackson, TN • On-site

Ascend
Hospitality Services • 1 - 5K employees

4.9

Company rating: 4.9 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

92nd of 107 rated hotels

People enjoy working here

Recommended by students

Paid breaks

Learn more about Ascendexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 hours ago

Job description

Ascend and its affiliates-DTS, DSD, and Fuchs-are shaping the future of truckload transportation through smart technology and a strong commitment to efficiency and fairness. We foster an inclusive workplace where team members can grow, achieve their goals, and maintain a healthy work-life balance.
Job Title
Customer Account Manager
Classification
Exempt
Organization
Ascend Transportation
Working Conditions
Appendix A
Department
Operations
STATUS
Full-time
Reports to
Customer Service Manager
Grade
08e
PURPOSE
This position serves to develop business and maintain customer relationships for a portfolio of customer accounts. Account Managers are responsible for responding to the customer's total freight requirements and service their needs. The individual will have complete oversight, autonomy, and authority to accept/decline business, grow and develop annual revenue, and leads all business reviews with the customer.
PRINCIPAL ACCOUNTABILITIES
  • Develop business with clients, accept/decline tenders, negotiate pricing through spot quotes, rate competitiveness and assess service regularly.
  • Monitor and assess customer portfolio, continually strengthen relationships with existing customers and independently resolve customer service issues.
  • Lead business reviews with the customer and drive all action plans needed to improve results.
  • Grow accessorial revenue on all accounts by charging customers all contractual fees.
  • Solicit additional projects and short-term projects to grow revenue when available.
  • Maintain accurate trailer pool balances and work with planning to fix in balances before customers are impacted.
  • Timely accept all load tenders and enter into the system with all needed delivery information.
  • Accurately enter and maintain all customer, load, and locations data in McLeod.
  • Ability to proactively communicate issues both internally and externally to maintain positive results for assigned accounts.
  • Ability to effectively solicit and close on additional load volume to meet the needs of the business.
  • Ability to deliver exceptional service through positive engagement and patience.
  • Ability to work in a team environment to continuously improve results.
  • Able to promote a culture of trust and safety.

Qualifications and Education Requirements
  • BA Business Management, Logistics or like discipline, or combination of education and transportation expertise, or customer service/sales experience.
  • Minimum four years supply chain, logistics, transportation or like experience.
  • Minimum one year experience of transportation or similar experience.

Preferred Skills
  • Understand network needs and balance.
  • Effectively build working relationships with sales team.
  • Effectively communicate with our internal and external customers.
  • Effective use of written and oral communication.
  • Ability to create and sustain relationships both internally with fellow team members and externally with customer contacts.
  • Ability to solve problems, meet deadlines, and manage multiple issues simultaneously.
  • Ability to deliver exceptional service through positive engagement and patience.
  • Ability to work in a team environment to continuously improve results.
  • Ability to promote a culture of trust and safety.

EQUAL EMPLOYMENT OPPORTUNITY COMMITMENT
Ascend is an equal opportunity employer committed to a diverse, inclusive environment where all individuals may grow and thrive, respecting the different experiences that each employee brings to their job. Ascend believes that a diverse work environment results in a better experience for employees and customers and makes Ascend stronger.
With our mission of diversity and inclusion in mind, we provide equal employment opportunities to all qualified persons without regard to race, color, national origin, gender, pregnancy (including childbirth and related medical conditions), religion, age, disability, citizenship, sex (including sexual orientation, gender identity or expression), marital status, ancestry, genetic information, veteran and/or military status, or any other characteristic protected by applicable federal, state, or local law or Ascend policy.
This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position, other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
Employee's acknowledgment constitutes employee's understanding of the principal accountabilities and duties of the position and certifies that they are physically able to perform the necessary duties in the work environment.
Employee Signature Date:
Employee Printed Name
WE OFFER
  • Medical, Dental, and Vision coverage (effective the 1st of the month after hire)
  • 401(k)
  • Employee Assistance Program
  • Enhanced benefits, including Short-Term and Long-Term Disability
  • Paid Holidays
  • Paid Time Off

Equal Employment Opportunity Commitment
Ascend is an equal opportunity employer committed to a diverse, inclusive environment where all individuals may grow and thrive, respecting the different experiences that each employee brings to their job. Ascend believes that a diverse work environment results in a better experience for employees and customers and makes Ascend stronger.
With our mission of diversity and inclusion in mind, we provide equal employment opportunities to all qualified persons without regard to race, color, national origin, gender, pregnancy (including childbirth and related medical conditions), religion, age, disability, citizenship, sex (including sexual orientation, gender identity or expression), marital status, ancestry, genetic information, veteran and/or military status, or any other characteristic protected by applicable federal, state, or local law or Ascend policy.

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