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Aris

Associate Technical Support Engineer

Reston, VA · On-site +1

$102K/yr

ARIS is a Process Intelligence company that helps organizations discover, create, and transform their processes to deliver measurable business outcomes and scale AI with confidence. It combines ...

ARIS Technology

Bookkeeper - part time

Hinckley, IL · On-site

ARIS systems are powered by our proprietary software, making it easy for operators to perform complex 3D metrology with little training, using advanced technologies in digital twin, simulation, and ...

ARIS Technology

Bookkeeper - part time

Hinckley, IL

ARIS systems are powered by our proprietary software, making it easy for operators to perform complex 3D metrology with little training, using advanced technologies in digital twin, simulation, and ...

Infosys

ARIS Architect

Plano, TX · On-site

Required : • Experience with ARIS and BizzDesign (Alfabet) for enterprise architecture modeling and portfolio analysis. • Experience in defining current-state vs target-state architecture and ...

ARIS at Home

Professional Caregiver

Hillside, IL

$19/hr

Paid time off ARIS at home is seeking a compassionate and dedicated Professional Caregiver to provide high-quality companionship and support for a client residing in a local facility. In this role ...

Infosys

ARIS Architect

Richardson, TX · On-site

$57.25 - $75.25/hr

Required : • Experience with ARIS and BizzDesign (Alfabet) for enterprise architecture modeling and portfolio analysis. • Experience in defining current-state vs target-state architecture and ...

Infosys

ARIS Architect

Reston, VA · On-site

$65.75 - $86.50/hr

Required : • Experience with ARIS and BizzDesign (Alfabet) for enterprise architecture modeling and portfolio analysis. • Experience in defining current-state vs target-state architecture and ...

Infosys

ARIS Architect

Tempe, AZ · On-site

$61.25 - $80.75/hr

Required : • Experience with ARIS and BizzDesign (Alfabet) for enterprise architecture modeling and portfolio analysis. • Experience in defining current-state vs target-state architecture and ...

Infosys

ARIS Architect

Raleigh, NC · On-site

$61.25 - $80.75/hr

Required : • Experience with ARIS and BizzDesign (Alfabet) for enterprise architecture modeling and portfolio analysis. • Experience in defining current-state vs target-state architecture and ...

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How much do aris jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for aris in the United States is $49.29, according to ZipRecruiter salary data. Most workers in this role earn between $40.14 and $61.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Aris position, and why are they important?

To thrive as an ARIS (Architecture of Integrated Information Systems) Specialist, you need a strong background in business process analysis, modeling, and management, usually supported by a degree in information systems or related fields. Proficiency in ARIS software tools, BPMN notation, and relevant certifications such as ARIS Certified Professional are highly advantageous. Excellent problem-solving abilities, analytical thinking, and strong communication skills help distinguish exemplary ARIS professionals. These skills are essential for designing efficient business processes, ensuring alignment with organizational goals, and facilitating effective collaboration across teams.

What is an Aris job?

An ARIS job typically involves working with ARIS, a business process analysis and management tool used to model, analyze, and optimize business processes. Professionals in this role often design process models, improve workflows, and support digital transformation initiatives. They may collaborate with stakeholders to ensure efficient process execution and compliance. Strong knowledge of ARIS architecture, process modeling, and business analysis is usually required.

What are the typical daily responsibilities of an ARIS Specialist?

As an ARIS Specialist, your typical day involves mapping current business processes, developing models for process improvement, and collaborating with stakeholders to gather and clarify requirements. You will use ARIS software to document workflows, analyze inefficiencies, and present your findings and recommendations to cross-functional teams. Regularly, you may also support process governance initiatives and facilitate workshops or training for end-users. This role requires both technical expertise and strong interpersonal skills to bridge gaps between business needs and IT capabilities.

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Aris jobs near you
Infographic showing various Aris job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 53% Full Time, 17% Part Time, 1% Temporary, and 28% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $102,516 per year, or $49.3 per hour.

Associate Technical Support Engineer

Aris

Reston, VA • On-site, Remote

$102K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

ARIS is a Process Intelligence company that helps organizations discover, create, and transform their processes to deliver measurable business outcomes and scale AI with confidence.
It combines process design, real execution insight, and AI-driven optimization in a single, integrated platform-enabling organizations to build a governed digital twin of their operations, understand how work actually happens, and continuously deliver value across the enterprise.
By providing the process foundation, visibility, and governance required for AI adoption, ARIS enables businesses to deploy and scale Agentic AI safely and effectively, ensuring agents operate on trusted processes, data, and controls.
With over 30 years of expertise and recognition from leading analysts such as Gartner and Forrester, ARIS is trusted by global enterprises to turn process intelligence into real business impact.
For more information, visit www.ARIS.com and follow ARIS on LinkedIn.
Be you, join us.
We are seeking a motivated and skilled Technical Support Engineer, who is located in the Central/East Coast time zoneto join the ARIS Global Support team in the US. This position is fully remote.
We can hire in the following states/districts only: Delaware, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Texas, Virginia, Washington DC (District of Columbia), and West Virginia.
We do not provide visa sponsorship for this role. Candidates must already be authorized to work in the United States without sponsorship now or in the future.
As part of a dynamic and collaborative team, you will contribute to the ongoing success of ARIS by helping users effectively utilize our business process management and process mining solutions and by supporting continuous service improvement and transformation initiatives.
Essential Functions
  • Be part of our international ARIS Global Support team
  • Handle customer inquiries via ticket system, e-mail and phone to address product and technical issues efficiently
  • Provide guidance on ARIS product features, functionality and troubleshooting
  • Ensure proactive communication and timely, clear and friendly responses to achieve customer satisfaction
  • Diagnose and troubleshoot product-related issues to identify root causes
  • Assist customers in problem-solving by applying product and technical knowledge
  • Work with logs, scripts or configurations to identify solutions
  • Develop a deep understanding of ARIS product's architecture, functionality and configuration options
  • Keep up-to-date with product releases and improvements to provide relevant support to our customers
  • Collaborate closely and proactively with other global ARIS teams (Engineering, Cloud Operations, Product Management and Customer Success Management)
  • Identify patterns in support requests to proactively address recurring issues
  • Contribute to improving support processes and workflows to enhance efficiency and response times
  • Actively participate in training sessions and knowledge-sharing initiatives to refine best practices

Minimum Requirements
  • Bachelor's degree in Computer Science, Engineering, Information Technology or equivalent experience
  • Experience in customer support or a technical support role in a software or tech environment
  • Familiarity with troubleshooting software issues and working with logs
  • Strong commitment to providing an exceptional customer experience
  • Ability to listen actively, communicate empathetically and address customer issues patiently and professionally
  • Excellent verbal and written communication skills in English, able to explain complex technical concepts to a non-technical audience
  • Comfortable in navigating customer interactions, even in challenging situations
  • Willingness to learn and understand product details
  • Eager to stay informed about product updates and integrate this knowledge into support practices
  • Analytical thinking, strong problem-solving skills, both independently and as part of a team
  • Understanding of software development methods
  • Experience with basic Cloud concepts such as Multi-tenancy, Clustering, Micro-service architecture, containerization, orchestration and cloud technologies
  • Commitment and team spirit

Nice to Have
  • Cloud providers experience such as AWS and Microsoft Azure and their technologies
  • ARIS product, installation, administration and configuration knowledge

What's in it for you?
Compensation
  • The annual base salary range for this position is $102,000
  • This position is also eligible for a 10% yearly commission plan in accordance with relevant plan documents and award agreements.

Benefits
  • Company paid Holidays, Sick Leave, and Vacation time.
  • Paid Family Leave and other leaves of absence.
  • Community Service Day.
  • Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance.
  • 401(k) Plan with up to 5% employer match.
  • Wellness Program.
  • Set yourself up for success in your new role by upgrading your home office space using your one-time hybrid work payment.
  • Lean on the Employee Assistance Program for support during some of life's most common but difficult challenges.

At SAG Aris GmbH we are committed to providing an environment of mutual respect and fairness where equal employment opportunities are available to all applicants and employees without regard to race, colour, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, and any other characteristic protected by applicable law.
We believe that diversity, equity, and inclusion is critical to our success as a global company, and we seek to recruit, compensate, develop, promote, and retain the most talented people from a diverse candidate pool.
To all recruitment agencies: SAG Aris GmbH does not entertain unsolicited CVs without prior approval from SAG Aris GmbH's Talent Acquisition Team. Kindly refrain from sending CVs to our job's alias, SAG Aris GmbH employees, or any other organizational location without explicit consent. SAG Aris GmbH assumes no responsibility for any fees associated with unsolicited CVs.

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