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Area Operations Manager Jobs in Philadelphia, PA

Operations Manager

Philadelphia, PA · On-site

$73K - $77K/yr

The Operations Manager acts as the Transdev operations liaison working with the client's and ... Knowledge of service area and ability to read a map/digital map directions * Ability to use a ...

... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...

... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...

... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...

... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...

... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...

... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...

... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...

... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...

... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...

... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...

This role involves managing and leading a team of Operations and Area Managers, coaching and mentoring them to ensure performance objectives are met. The Sr. Operations Manager is also responsible ...

This role involves managing and leading a team of Operations and Area Managers, coaching and mentoring them to ensure performance objectives are met. The Sr. Operations Manager is also responsible ...

This role involves managing and leading a team of Operations and Area Managers, coaching and mentoring them to ensure performance objectives are met. The Sr. Operations Manager is also responsible ...

... area. OR 2-year degree from an accredited university in Hotel and Restaurant Management ... CORE WORK ACTIVITIES Supporting Operations Team Ensures that goals are being translated to the team ...

This role involves managing and leading a team of Operations and Area Managers, coaching and mentoring them to ensure performance objectives are met. The Sr. Operations Manager is also responsible ...

... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...

... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...

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Area Operations Manager information

See Philadelphia, PA salary details

$34.3K

$78.2K

$157.4K

How much do area operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for area operations manager in Philadelphia, PA is $78,166.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $88,800.00 per year, depending on experience, location, and employer.

What is an area operations manager?

Area Operations Managers are professionals responsible for overseeing the daily operations of multiple locations or branches within a designated geographic area. They ensure that each site meets organizational standards for productivity, efficiency, and customer satisfaction. Their duties often include managing staff, implementing company policies, monitoring budgets, and optimizing operational processes. Area Operations Managers also serve as a key communication link between upper management and individual site managers, ensuring that corporate strategies are effectively executed across all locations.

How does an area operations manager balance overseeing multiple locations while ensuring consistent operational standards?

Area Operations Managers are responsible for maintaining high standards across several sites, which requires frequent travel, strong organizational skills, and effective delegation. They often rely on regular site visits, performance tracking, and close collaboration with location managers to identify issues and implement best practices. Leveraging digital tools for real-time reporting and communication helps ensure that policies and procedures are consistently followed. Building strong relationships with on-site teams and providing ongoing support are key to achieving operational consistency and addressing challenges promptly.

What are the key skills and qualifications needed to thrive as an area operations manager, and why are they important?

To thrive as an Area Operations Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, budget management tools, and supply chain software is typically required. Exceptional communication, problem-solving abilities, and adaptability help drive team performance and resolve operational challenges. These competencies ensure efficient operations, achievement of business targets, and effective oversight of multiple locations.

What is the difference between Area Operations Manager vs Regional Manager?

AspectArea Operations ManagerRegional Manager
ResponsibilitiesOversees daily operations within specific geographic areas, manages staff, ensures operational efficiencyManages multiple areas or regions, focuses on strategic growth and overall regional performance
CredentialsTypically requires relevant industry experience, management skills, and sometimes certificationsSimilar credentials, often with additional leadership or strategic planning experience
Work EnvironmentOn-site in specific locations, close interaction with local teamsMore travel, broader oversight across multiple locations
Industry UsageCommon in retail, logistics, hospitalityUsed in similar industries for higher-level regional oversight

The main difference is that an Area Operations Manager focuses on managing operations within a specific area, while a Regional Manager oversees multiple areas, emphasizing strategic growth and regional performance. Both roles require relevant experience and management skills, but the scope and responsibilities differ based on the size of the region managed.

What are popular job titles related to Area Operations Manager jobs in Philadelphia, PA?

For Area Operations Manager jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Area Operations Manager jobs in Philadelphia, PA look for?

The top searched job categories for Area Operations Manager jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Area Operations Manager jobs?

Cities near Philadelphia, PA with the most Area Operations Manager job openings:

Infographic showing various Area Operations Manager job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $78,166 per year, or $37.6 per hour.

Regional Operations Manager - Managed Services

Ricoh USA, Inc.

Philadelphia, PA • On-site

$80K - $90K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 29 days ago


Ricoh rating

7.8

Company rating: 7.8 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

70th of 159 rated electronics manufacturers


Job description


Field Manager, Area Operations POSITION PROFILE
This position is directly responsible for execution and management of all managed service operations for Area site locations within assigned territory. Maintain operational strategy and contractual compliance to ensure consistency in site level performance and service excellence standards. Initiates, organizes, and leads the charge on account expansion/renewals. The focus should be on employee selection, development, succession planning, customer experience, and meeting site profit objectives for the assigned territory. This position is a key member of the Area Operations team.
JOB DUTIES and RESPONSIBILITIES
  • Promotes effective use of internal recruiting and selection process to attract and hire talent.
  • Identify employee training and development expectations through formal competency assessments and Ricoh training offerings to achieve proficiencies.
  • Arranges assignments, training and other experiences to build team members' learning, development and job satisfaction.
  • Direct management of Managed Services employees within assigned area.
  • Direct management and on-site inspection of FSR performance.
  • Establishes goals, clarifies roles and responsibilities and holds work group members (Internal/External) accountable.
  • Collaborates with other leaders, team members, and internal or external customers to implement a solution or initiative.
  • Continually monitor, evaluate and recognize employee excellence leveraging the Ricoh Recognizes program.
  • Confronts performance issues and collaboratively establishes steps for improvement including managerial courage to take action and make necessary decisions.
  • Sets expectations and empowers others to solve problems and facilitates discussions that generate creative solutions and removes obstacles to necessary process changes.
  • Responsible for succession planning through the development of promotable candidates.
  • Takes an active role in the on-boarding and development plan of Area resources.
  • Develops key relationships with both internal and external customers.
  • Identify gaps in service delivery and adjust process documentation to work within the client or Ricoh framework.
  • Facilitates meetings with key customer contacts inclusive of contractual obligations, current initiatives and value added services.
  • Ensure that all MS initiatives are executed in a timely manner and in alignment with quality requirements by utilizing program tools and best practices.
  • Knowledgeable of and ability to navigate Ricoh internal structure and facilitates cadence for internal communications as required.
  • Conduct area account certifications to inspect service delivery standards and drive continuous improvement.
  • Assists in the installation of new or expanding sites, specifically focusing on the validation of procedural/operational aspects and customer satisfaction.
  • Oversight of Ricoh's on-boarding support processes (order management, billing, tech services, professional services) in relation to contractual service and customer satisfaction.
  • Establish and identify applicable reporting packages based on customer requirements.
  • Able to support, lead and manage team through all phases of Change Management.
  • Creates and maintains a customer-focused environment with regular end-user feedback and customer satisfaction surveys.
  • Is responsible for customer satisfaction by actively inspecting on-site service activities by making regular site visits and engaging end-user feedback.
  • Owns customer escalations, root cause analysis, and issue resolutions to ensure optimal customer satisfaction.
  • Is responsible for creating/conducting site required reporting, customer presentations and business reviews to ensure alignment with contractual requirements and value add reporting.
  • Responsible for effective implementation and management of RICOH Service Excellence.
  • Ensures quality and productivity standards are being met by On-Site Managers including inspection of area SOP guide, document procedures for the on-site services.
  • Maintains knowledge of services and solutions.
  • Assist in gathering and preparing necessary documentation for proposed sites service requirements.
  • Validate new opportunity, bring resources and tools to assure execution in a timely fashion.
  • Ensures profitability of all assigned accounts down to individual site locations and assists the Area Director with actions to achieve financial goals.
  • Responsible for accurate and timely billing submission.
  • Regularly inspection of account receivable status in collaboration with Shared Services.
  • Coordinates month end closing and other necessary accounting functions.
  • Coordinates and implements contract pricing escalators to assigned account base.
  • Performs other duties as assigned.
QUALIFICATIONS (Education, Experience and Certifications)
  • College degree is preferred.
  • Requires 5-7 years of multi-site operations management experience in a role with direct client contact in a professional business setting in facilities management or related outsourcing industry.
  • Requires successful completion of all Site Manager Level training (internal candidates).
  • Requires valid driver's license and minimum levels of auto insurance coverage per Ricoh policy.
KNOWLEDGE, SKILLS AND ABILITIES
  • Requires strong team approach to business and a successful track record in motivating and managing a staff.
  • Good customer service skills.
  • Good presentation and communications skills.
  • Ability to use PC and the appropriate software.
WORKING CONDITIONS, MENTAL and PHYSICAL DEMANDS
  • Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
  • Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction; prepare, provide and convey diversified information.
  • Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that could weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.).
  • Moderate dexterity; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination)

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
About Us
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

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