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Arabic Call Center Jobs (NOW HIRING)

The First Group

Customer Care Executive

$16.50 - $22.25/hr

Strong communication skills in English and Arabic. * Previous experience in customer service, call center, or administrative roles is preferred. * Ability to multitask, manage time effectively, and ...

Hopelink

Customer Service Representative

Bellevue, WA · On-site

$24/hr

Previous experience in a call center a plus * Fluency in Spanish, Russian, Vietnamese, Arabic or Somali a plus Examples Of What You Will Be Doing * Respond to inquiries via calls, web chats, and ...

Wider Circle

Medicare Sales - Outreach Liaison

$17 - $18/hr

... in a call center setting with a background in Medicare products. * You are a self-starter ... Bilingual in Spanish, Khmer, Creole, Mandarin, Arabic, or other languages preferred Join Wider ...

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Arabic Call Center information

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How much do arabic call center jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for arabic call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an Arabic call center representative?

An Arabic Call Center job involves handling customer inquiries, support requests, and complaints in Arabic, either over the phone, via email, or through chat. Agents assist customers with product information, issue resolution, and service-related questions while ensuring a positive customer experience. This role requires fluency in Arabic, strong communication skills, and the ability to work in a fast-paced environment. Some positions may also require bilingual proficiency in languages like English or French, depending on the company’s needs.

What does an Arabic call center representative do?

A typical day for an Arabic Call Center representative involves responding to inbound calls, emails, or chats from Arabic-speaking customers, addressing inquiries, troubleshooting problems, and providing clear solutions or guidance. You may also be responsible for documenting interactions in customer relationship management (CRM) systems, escalating complex issues to senior staff, and occasionally making follow-up calls to ensure issues are resolved. The work environment is collaborative, often involving close coordination with supervisors, technical teams, and other support staff to deliver high-quality service. Over time, representatives can develop their skills in customer support and may have opportunities to advance into team lead or supervisory roles.

What are the key skills and qualifications needed to thrive as an Arabic call center representative?

To thrive as an Arabic Call Center representative, you need fluency in Arabic and English, strong verbal communication abilities, and customer service experience. Familiarity with call center software, CRM systems, and sometimes basic troubleshooting tools is commonly required. Exceptional listening skills, patience, and a positive attitude help candidates provide outstanding support to customers. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining the company's reputation.

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Arabic Call Center jobs near you
Infographic showing various Arabic Call Center job openings in the United States as of September 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Contact Center Representative I

Los Angeles, CA • On-site

L.A. Care Health Plan
Health Care and Social Assistance • 1 - 5K employees
Learn more about L.A. Care Health Planexternal

$45K - $47K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Key responsibilities

  • Responds to inquiries related to eligibility, benefits, claims, authorizations, and coordination of care across all communication channels.

  • Documents all interactions in the system of record and ensures compliance with HIPAA regulations.

  • Triages and directs calls to appropriate internal teams or external entities for resolution.

L.A. Care Health Plan rating

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Salary Range: $45,760.00 (Min.) - $47,823.00 (Mid.) - (Max.)
Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.
Mission: L.A. Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.
Job Summary
The Contact Center Representative (CCR) I is the first point of contact for members, providers, and stakeholders, delivering complete, accurate and compassionate support on eligibility, benefits, claims, authorizations, Primary Care Physician (PCP) changes, and other service needs ensuring seamless triage across the healthcare journey.
The CCR I primarily supports L.A. Care's Medi-Cal and Personal Assistance Services Council (PASC) managed care product lines. This support is provided across all communication channels (inbound, outbound, chat, text, email).
Duties
Responds to inquiries across all channels related to eligibility, benefits, claims, authorizations, and coordination of care. Assists members with navigating their healthcare journey, including understanding their eligibility and benefits, Evidence of Coverage (EOC) and Member Handbook. Provides First Call Resolution (FCR) by addressing the needs of members and providers effectively on the first call. Supports members and providers with navigation of self-service tools. Documents all interactions in L.A. Care's system of record. Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations and protects member privacy. Triages and directs calls to the appropriate internal teams or external entities for resolution. (80%)
Supports ad-hoc targeted member outreach activities as determined by business need. (10%)
Performs other duties as assigned. (10%)
Duties Continued
Education Required
High School Diploma/or High School Equivalency Certificate
Education Preferred
Experience
Required:
At least 1 year of customer service contact center experience in a healthcare environment.
Data entry experience with ability to type a minimum of 40 words per minute.
Preferred:
Member Services contact center experience in a Managed Care plan.
Skills
Required:
Ability to answer a high volume of calls while demonstrating a high level of empathy and patience.
Knowledge of managed care terminology.
Familiarity with HIPAA regulations and confidentiality practices.
Strong verbal and written communication skills.
Strong probing, problem-solving and multitasking skills.
Ability to work independently and as part of a team.
Preferred:
Bilingual in one of L.A. Care Health Plan's threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.
Licenses/Certifications Required
Licenses/Certifications Preferred
Required Training
Physical Requirements
Light
Additional Information
L.A. Care Health Plan's Contact Center is open 24 hours a day, 7 days a week, including holidays. Contact Center work shifts are assigned based on business need and may include, but not be limited to, evenings, weekends and holidays.
Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.
L.A. Care offers a wide range of benefits including
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)

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