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Japanese Call Center Jobs (NOW HIRING)

TransPerfect

$21 - $27.75/hr

This is a structured, call center-style role that goes beyond casual or conversational trilingualism. Ideal candidates bring professional-level command of English, Fuzhounese, Mandarin, and Cantonese ...

TransPerfect

$21.25 - $28/hr

This is a structured, call center-style role that goes beyond casual or conversational trilingualism. Ideal candidates bring professional-level command of English, Fuzhounese, Mandarin, and Cantonese ...

TransPerfect

$21.25 - $28/hr

This is a structured, call center-style role that goes beyond casual or conversational trilingualism. Ideal candidates bring professional-level command of English, Fuzhounese, Mandarin, and Cantonese ...

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All JobsJapanese Call Center Jobs

Japanese Call Center information

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$10

$17

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How much do japanese call center jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for japanese call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Japanese Call Center position, and why are they important?

To thrive in a Japanese Call Center, you need fluency in Japanese and often English, strong verbal communication abilities, and customer service experience. Familiarity with call center software (such as CRM systems or ticketing platforms) and basic computer literacy are typically required. Soft skills like patience, active listening, and cultural sensitivity help professionals excel in addressing customer concerns. These competencies are vital for ensuring clear, efficient support and maintaining high customer satisfaction in a fast-paced environment.

What is a Japanese Call Center job?

A Japanese Call Center job involves handling customer inquiries, support, or sales over the phone, chat, or email, primarily in Japanese. Employees assist Japanese-speaking customers with troubleshooting, reservations, or general inquiries, depending on the industry. Strong Japanese language skills, customer service experience, and cultural understanding are typically required. Some roles may also involve translating or interpreting between Japanese and another language.

What are some typical responsibilities of a Japanese Call Center representative?

As a Japanese Call Center representative, your daily tasks often include answering incoming calls, responding to customer inquiries via phone or email, and providing information or troubleshooting support in Japanese. You may also document customer interactions in the company’s CRM system and escalate complex issues to relevant departments. Success in this role depends on managing customer relationships with professionalism and adhering to established scripts and procedures. Working in this environment often requires collaboration with team members and supervisors to resolve customer issues efficiently.

More about Japanese Call Center jobs
What are the most commonly searched types of Japanese Call Center jobs? The most popular types of Japanese Call Center jobs are:
What states have the most Japanese Call Center jobs? States with the most job openings for Japanese Call Center jobs include:
What job categories do people searching Japanese Call Center jobs look for? The top searched job categories for Japanese Call Center jobs are:
Japanese Call Center jobs near you
Infographic showing various Japanese Call Center job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 16% Part Time, 5% Temporary, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Japanese Bilingual Call Center Customer Service Associate

Japanese Bilingual Call Center Customer Service Associate

TriCom Quest

Torrance, CA

$23.51/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Job #: 103521 Title: Japanese Bilingual Call Center Customer Service Associate Location: Torrance, CA Salary Range: $23.51 / hour Position: Customer Service Rep in Call Center Description:
An International Airline Company is seeking Japanese Bilingual Call Center Customer Service Associates to work at their office in Torrance, CA.

  • Direct-Hire, Training Start-Date: May 2026
  • Great benefits (Medical, Dental, Vision, Life Insurance, 401K, Flexible Spending Accounts, Sick Leave, Paid Holiday, Vacation Pay, Travel Benefits, etc.)
  • $23.51 / hour; Non-Exempt
  • Training Schedule (5 weeks duration): Monday - Friday from 7:30am - 4:00 pm
  • After successful completion of Training, must be flexible to work any shift, including both Saturdays and Sundays
    • 8 hours per day, 5 days per week (including Weekends and Holidays) between:
      Monday - Sunday: 5:00am - 4:00pm
  • Japanese English bilingual ability is a MUST
Responsibilities of the Japanese Bilingual Call Center Customer Service Associate:
  • Offers the highest level of customer service over the phone
  • Provides customers with information regarding flights, fares, destinations, special offers, and other travel products
  • Provide timely resolution to customer inquiries, including any concerns, or issues to ensure customer satisfaction
  • Use the in-house system to make new flight reservations or to modify existing reservations
  • Accurately obtain documents and confirm customer's personal information for the books
  • Proactively explore and anticipate customer's future needs
  • General administrative duties: preparing reports, filing, etc. as needed
  • Other related duties and administrative duties
Requirements:
  • Bilingual language ability in English and Japanese (proficient Speaking / Reading / Writing)
  • Associates Degree or higher is preferred
  • Airline, travel, and related industry experience preferred
  • Customer service experience, call center experience is a plus
  • Exceptional communication and customer service skills
  • Proficient in MS Office, and ability to learn new computer software
  • Ability to work independently in a fast-paced environment, while effectively managing multiple tasks
  • Good phone manner and problem solver
  • Detail-oriented, organized, and strong with numbers
Job Type: Direct Hire Post Date: 02/02/2026

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