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Japanese Call Center Jobs (NOW HIRING)

Fastretailing

Customer Service Associate

New York, NY

$17.50 - $18/hr

GU is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global ... call center environment preferred * Knowledge of retail or ecommerce preferred * Excellent ...

Uniqlo

Customer Service Associate

New York, NY · On-site

$17.50 - $18/hr

GU is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global ... call center environment preferred * Knowledge of retail or ecommerce preferred * Excellent ...

Fastretailing

Customer Service Associate

New York, NY · On-site

$17.50 - $18/hr

GU is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global ... call center environment preferred * Knowledge of retail or ecommerce preferred * Excellent ...

Uniqlo

Customer Service Associate

Manhattan, NY

$17.50 - $18/hr

GU is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global ... call center environment preferred * Knowledge of retail or ecommerce preferred * Excellent ...

Gu

Customer Service Associate

Manhattan, NY

$17.50 - $18/hr

GU is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global ... call center environment preferred * Knowledge of retail or ecommerce preferred * Excellent ...

YANMAR America

Warranty Analyst

Adairsville, GA

... call center or face-to-face setting preferred * In-depth knowledge of Construction/Agriculture ... Bilingual English/Japanese is a plus What Sets You Apart You bring an analytical mindset and a ...

SHŌTŌ

Bartender

Washington, DC · On-site

SHŌTŌ WASHINGTON DC - OPEN CALL WALK-IN JOB FAIR - MONDAY - SATURDAY 10:00 AM to 3:00 PM SHŌTŌ ... The 140-seat boutique Japanese restaurant is designed by world-renowned interior designer Noriyoshi ...

SHŌTŌ

Barback

Washington, DC · On-site

SHŌTŌ WASHINGTON DC - OPEN CALL WALK-IN JOB FAIR - MONDAY - SATURDAY 10:00 AM to 3:00 PM SHŌTŌ ... The 140-seat boutique Japanese restaurant is designed by world-renowned interior designer Noriyoshi ...

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Japanese Call Center information

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How much do japanese call center jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for japanese call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Japanese Call Center position, and why are they important?

To thrive in a Japanese Call Center, you need fluency in Japanese and often English, strong verbal communication abilities, and customer service experience. Familiarity with call center software (such as CRM systems or ticketing platforms) and basic computer literacy are typically required. Soft skills like patience, active listening, and cultural sensitivity help professionals excel in addressing customer concerns. These competencies are vital for ensuring clear, efficient support and maintaining high customer satisfaction in a fast-paced environment.

What is a Japanese Call Center job?

A Japanese Call Center job involves handling customer inquiries, support, or sales over the phone, chat, or email, primarily in Japanese. Employees assist Japanese-speaking customers with troubleshooting, reservations, or general inquiries, depending on the industry. Strong Japanese language skills, customer service experience, and cultural understanding are typically required. Some roles may also involve translating or interpreting between Japanese and another language.

What are some typical responsibilities of a Japanese Call Center representative?

As a Japanese Call Center representative, your daily tasks often include answering incoming calls, responding to customer inquiries via phone or email, and providing information or troubleshooting support in Japanese. You may also document customer interactions in the company’s CRM system and escalate complex issues to relevant departments. Success in this role depends on managing customer relationships with professionalism and adhering to established scripts and procedures. Working in this environment often requires collaboration with team members and supervisors to resolve customer issues efficiently.

More about Japanese Call Center jobs
What are the most commonly searched types of Japanese Call Center jobs? The most popular types of Japanese Call Center jobs are:
What states have the most Japanese Call Center jobs? States with the most job openings for Japanese Call Center jobs include:
What job categories do people searching Japanese Call Center jobs look for? The top searched job categories for Japanese Call Center jobs are:
Japanese Call Center jobs near you
Infographic showing various Japanese Call Center job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 16% Part Time, 5% Temporary, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Customer Service Associate

Fastretailing

New York, NY

$17.50 - $18/hr

Full-time

Posted 27 days ago

Job description

Company Overview:
GU is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo. GU is the second largest brand in the Fast Retailing Group after UNIQLO. The brand name GU is derived from the Japanese word "jiyu", which means free and unconfined. The company was established in 2006 in Japan, and today has

around 470 locations mainly in Japan, with a select number of stores throughout Asia.

Position Overview:

As a Customer Service Associate, you will be responsible for handling customer service inquiries and resolving escalations in a professional and courteous manner, while upholding the GU service philosophy.

Job Responsibilities:

  • Interact with customers over the voice and written channels

  • Respond to queries related to products, services, processed and policies

  • Handle and resolve complaints in accord with established policies and procedures

  • Respond to escalated issues in a courteous and professional manner consistent with our customer service philosophy.

  • Assist customers with placing orders and navigating our ecommerce site

  • Troubleshoot online and checkout issues and report technical concerns to respective internal departments for resolution

  • Liaise with distribution centers to research disruption to order fulfillment or return process

  • Liaise with retail stores to resolve customer concerns related to store experience

  • Any additional duties that are necessary due to the evolving needs of the business

  • Other related duties to be assigned by direct supervisor

Qualifications:

  • 1-3 years of customer service experience, call center environment preferred

  • Knowledge of retail or ecommerce preferred

  • Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally

  • Excellent communication skills

  • Pleasant telephone manners and calm disposition

  • Analytical, problem solving, and probing mindset to identify root cause and improvement opportunities

  • Familiarity with case management systems a plus

  • Minimum typing of 35-40WPM

  • General knowledge of Microsoft Office products

  • Ability to quickly learn new software and use multiple systems & platforms

  • Ability to adapt to changing demands of the work environment

  • Positive attitude and open to constructive criticism and continuous improvement in performance job functions

  • Excellent listening, written and oral communication skills

  • Regular, dependable attendance and punctuality

Hourly Salary: $17.50 - $18.00

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

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