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Japanese Call Center Jobs (NOW HIRING)

Uniqlo

Customer Service Associate

Kearny, NJ · On-site

$19/hr

UNIQLO apparel comes from the Japanese values of simplicity, quality, and longevity. Designed to be ... Minimum six (6) months of customer service experience, retail or call center preferred * Excellent ...

Uniqlo

Customer Service Associate

Kearny, NJ · On-site

$19/hr

UNIQLO apparel comes from the Japanese values of simplicity, quality, and longevity. Designed to be ... Minimum six (6) months of customer service experience, retail or call center preferred * Excellent ...

RecruitWell

Urology Physician

Saginaw, MI · On-site

Allow RecruitWell to set up a phone call with you and the client to discuss more! * Organization ... Take tea at the Japanese Cultural Center, Tea House and Gardens of Saginaw, which is Revered as one ...

Fastretailing

Customer Service Associate

Kearny, NJ · On-site

$19/hr

UNIQLO apparel comes from the Japanese values of simplicity, quality, and longevity. Designed to be ... Minimum six (6) months of customer service experience, retail or call center preferred * Excellent ...

SHŌTŌ

Barback

Washington, DC · On-site

SHŌTŌ WASHINGTON DC - OPEN CALL WALK-IN JOB FAIR - MONDAY - SATURDAY 10:00 AM to 3:00 PMSHŌTŌ ... The 140-seat boutique Japanese restaurant is designed by world-renowned interior designer Noriyoshi ...

SHŌTŌ

Bartender

Washington, DC · On-site

SHŌTŌ WASHINGTON DC - OPEN CALL WALK-IN JOB FAIR - MONDAY - SATURDAY 10:00 AM to 3:00 PMSHŌTŌ ... The 140-seat boutique Japanese restaurant is designed by world-renowned interior designer Noriyoshi ...

Docomo Pacific

Retail Sales Associate

GU · On-site

$14 - $16.25/hr

Previous experience in customer service or call center environments (telecom experience a plus ... or Japanese). Qualifications * High school diploma or GED required. * One (1) year of customer ...

Docomo Pacific

Retail Sales Cashier

GU · On-site

$13 - $16.75/hr

Previous experience in customer service or call center environments (telecom experience a plus ... or Japanese). Qualifications * High school diploma or GED required. * One (1) year of customer ...

SHŌTŌ

Barback

Washington, DC

SHOTO WASHINGTON DC - OPEN CALL WALK-IN JOB FAIR - MONDAY - SATURDAY 10:00 AM to 3:00 PM SHOTO ... The 140-seat boutique Japanese restaurant is designed by world-renowned interior designer Noriyoshi ...

SHŌTŌ

Barback

Washington, DC · On-site

SHŌTŌ WASHINGTON DC - OPEN CALL WALK-IN JOB FAIR - MONDAY - SATURDAY 10:00 AM to 3:00 PM SHŌTŌ ... The 140-seat boutique Japanese restaurant is designed by world-renowned interior designer Noriyoshi ...

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Japanese Call Center information

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How much do japanese call center jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for japanese call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a Japanese call center?

A Japanese Call Center job involves handling customer inquiries, support, or sales over the phone, chat, or email, primarily in Japanese. Employees assist Japanese-speaking customers with troubleshooting, reservations, or general inquiries, depending on the industry. Strong Japanese language skills, customer service experience, and cultural understanding are typically required. Some roles may also involve translating or interpreting between Japanese and another language.

What are the typical responsibilities of a Japanese call center representative?

As a Japanese Call Center representative, your daily tasks often include answering incoming calls, responding to customer inquiries via phone or email, and providing information or troubleshooting support in Japanese. You may also document customer interactions in the company’s CRM system and escalate complex issues to relevant departments. Success in this role depends on managing customer relationships with professionalism and adhering to established scripts and procedures. Working in this environment often requires collaboration with team members and supervisors to resolve customer issues efficiently.

What are the key skills and qualifications needed to thrive in the Japanese call center position, and why are they important?

To thrive in a Japanese Call Center, you need fluency in Japanese and often English, strong verbal communication abilities, and customer service experience. Familiarity with call center software (such as CRM systems or ticketing platforms) and basic computer literacy are typically required. Soft skills like patience, active listening, and cultural sensitivity help professionals excel in addressing customer concerns. These competencies are vital for ensuring clear, efficient support and maintaining high customer satisfaction in a fast-paced environment.

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What states have the most Japanese Call Center jobs?

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Japanese Call Center jobs near you
Infographic showing various Japanese Call Center job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Customer Support Associate - Japanese Speaker

Dallas, TX • On-site

Fanatics Collectibles
Retail • 1 - 5K employees
Learn more about Fanatics Collectiblesexternal

$20 - $25/hr

Full-time

Posted 29 days ago

Fanatics rating

6.8

Company rating: 6.8 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

Job description

About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Company
Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.
Role Summary
Customer Support Associates act as a liaison between Fanatics Collectibles, Inc. and our Collectors as a single point of contact to all Collector inquiries regarding products, policies and services available. This role will support our Collectors in Japan so candidates based on the west coast is preferred. This role reports directly to the Customer Service Manager. This is a remote role working EST hours.
Collector Support is at the backbone of what Fanatics Collectibles believes in: relentlessly enhancing the Collector experience. As such, these roles have a history of advancement within Fanatics up to the Director level in Customer Experience, Project Management, Brand Management, and more. Above all else, we are looking for proactive, enterprising people that want to work directly with customers and are looking to start a long, successful career within Fanatics. #LI-Remote
What you will be doing:
  • Liaise between Fanatics Collectibles and Collectors by supporting all inquiries and issues
  • Model exemplary service through web message, voice, and email channels
  • Delight Collectors: apply good judgement on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction
  • Build and maintain relationships with repeat Collectors
  • Develop a thorough knowledge of Fanatics Collectibles' product portfolio and release calendar
  • Additional duties as assigned

Requirements:
  • Fluent in Japanese
  • Positive, Collector-minded individual with a passion to serve
  • General knowledge of trading cards and collectibles industry
  • Strong problem-solving abilities and attention to detail
  • Excellent interpersonal, verbal, and written communication skills
  • Able to multitask, prioritize, and manage time effectively
  • Proficiency in MS Suite, including Word, Outlook & Excel
    • Familiarity with contact center performance metrics (e.g. AHT, CSAT, NPS, schedule adherence)
  • Experience working through web message, voice, and email interactions with customers in both English and Japanese
  • Willingness and ability to work flexible hours, including evenings and weekends, with schedules that adjust quarterly

Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers
The salary range represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/
USA Remote Salary Range
$20-$25 USD
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