EMI is seeking a detail-oriented Full Cycle AR Associate to support the accuracy and efficiency of our financial operations. This role is responsible for managing incoming payments, maintaining accurate receivable records, and ensuring timely collection of outstanding balances. The ideal candidate will play a key role in supporting the companyโs financial stability by maintaining strong relationships with customers and ensuring all receivable processes are handled accurately and efficiently.
Key Responsibilities:
Accounts Receivable Management
ยท Generate and issue invoices to customers via email, mail, and customer payment portals
ยท Maintain accurate accounts receivable records and aging reports
ยท Apply payments, credits, and adjustments accurately in the accounting system
ยท Monitor outstanding balances and ensure timely collection of payments
ยท Reconcile customer accounts and resolve discrepancies
Collections & Customer Communication
ยท Contact customers via phone, email, and mail regarding outstanding invoices
ยท Identify slow-paying accounts and escalate issues when necessary
ยท Work with customers to resolve billing issues and maintain positive relationships
Financial Accuracy & Process Improvement
ยท Reconcile payments and customer accounts to ensure accuracy
ยท Identify discrepancies and report findings to the management team
ยท Assist in improving accounts receivable processes and internal controls
ยท Support ongoing financial tracking and reporting
Required Qualifications
ยท 2 years prior experience in Account Receivable or accounting-related role
ยท Experience working in a fast-paced, high-volume business environment
ยท Experience using online customer payment portals
ยท Basic understanding of accounting, finance, and bookkeeping principles
ยท Strong attention to detail and time management skills
ยท Proficiency with Microsoft Office (Excel, Word, Outlook) and Google Drive
ยท Ability to maintain confidential financial and company information
Preferred Qualifications
ยท Associate degree in Accounting, Finance, or related field
ยท Strong mathematical and analytical skills
ยท Experience with the collections process is a plus
Benefits we offer:
ยท 401(k)
ยท 401(k) Matching
ยท Health Insurance
ยท Dental Insurance
ยท Vision Insurance
ยท Life Insurance
ยท Paid Time Off
Work Environment
This position is office-based and requires regular interaction with internal teams and external customers to manage and resolve accounts receivable matters.