Shift Leader
Sandy Plains, GA | Full-Time / Part-Time Leadership Role
Reporting Structure: This position will report directly to the Assistant Manager and the General
Manager.
About the Role
The Shift Leader supports daily swim school operations by assisting management, maintaining safety and
service standards, and helping create a positive experience for families and team members. This role combines
operational support, customer service, aquatics oversight, and hands-on facility support in a fast-paced
environment.
What You'll Do
Assist managers in daily shift operations for instructors, deck support, and front desk teams
Conduct pre-shift meetings and help reinforce safety, teaching standards, professionalism, and customer
service expectations
Step into swim instruction, deck support, or front desk responsibilities when operationally needed
Monitor pool deck safety, swimmer evaluations, lesson flow, and facility readiness
Perform opening/closing procedures, water testing, chemical checks, and operational documentation
Ensure the facility remains clean, organized, and guest-ready
Support a positive experience for families and swimmers by helping maintain operational flow and
consistency
Respond appropriately to emergencies and uphold all safety and operational standards
Ensure staff are where they need to be and support the overall daily experience within the facility
Required Qualifications
Strong communication, professionalism, and customer service skills
Ability to support and motivate teams in a fast-paced environment
Ability to multitask, problem-solve, and remain calm under pressure
Dependable attendance with flexibility to work evenings and weekends
Reliable transportation
Lifeguard Certification or willingness to obtain within required timeframe
Ability to complete all required Big Blue Swim School training programs
Preferred Experience
Previous leadership or supervisory experience
Aquatics, swim lesson, childcare, hospitality, or customer service experience
Swim instructor experience or certification
Experience supporting team operations in a fast-paced environment
Why Join Big Blue?
Leadership growth opportunities within aquatics management
Positive, team-focused culture
Opportunity to make a meaningful impact through water safety and confidence-building
Fast-paced environment with strong team support and development opportunities