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Aps Intake Jobs (NOW HIRING)

Libertana

HCBA Intake Case Manager

Palo Alto, CA · On-site

$50K - $78K/yr

HCBA Intake Case Manager Pay Range: $50,000-$78,000 PER YR Reporting To: HCBA Lead Intake Case ... APS (if abuse or neglect occurs in PH). * CM ensures that their clients have active Medi-cal ...

Libertana

HCBA Intake Case Manager

Palo Alto, CA · On-site

$50K - $78K/yr

HCBA Intake Case Manager Pay Range: $50,000-$78,000 PER YR Reporting To: HCBA Lead Intake Case ... APS (if abuse or neglect occurs in PH). * CM ensures that their clients have active Medi-cal ...

Libertana

HCBA Intake Case Manager

Palo Alto, CA

$50K - $78K/yr

HCBA Intake Case Manager Pay Range: $50,000-$78,000 PER YR Reporting To: HCBA Lead Intake Case ... APS (if abuse or neglect occurs in PH). * CM ensures that their clients have active Medi-cal ...

Libertana

HCBA Intake Case Manager

Palo Alto, CA · On-site

HCBA Lead Intake Case Manager/Program Manager Work Type: Remote/ Field Work POSITION SUMMARY: The ... APS (if abuse or neglect occurs in PH). * CM ensures that their clients have active Medi-cal ...

Sanctuary Recovery Centers Inc

Case Manager

Phoenix, AZ · On-site

$19.75 - $25.50/hr

Accept newly-assigned cases after a licensed provider has completed diagnostic intake, and assess ... APS Registry : Candidates must pass an APS (Adult Protective Services) registry check before an ...

Sanctuary Recovery Centers

Case Manager

Phoenix, AZ · On-site

$19.25 - $24.75/hr

Accept newly-assigned cases after a licensed provider has completed diagnostic intake, and assess ... APS Registry: Candidates must pass an APS (Adult Protective Services) registry check before an ...

Sanctuary Recovery Centers

Case Manager

Phoenix, AZ · On-site

$23/hr

Accept newly-assigned cases after a licensed provider has completed diagnostic intake, and assess ... APS Registry : Candidates must pass an APS (Adult Protective Services) registry check before an ...

Sanctuary Recovery Centers

Case Manager

Phoenix, AZ · On-site

$19.25 - $24.75/hr

Accept newly-assigned cases after a licensed provider has completed diagnostic intake, and assess ... APS Registry : Candidates must pass an APS (Adult Protective Services) registry check before an ...

Sanctuary Recovery Centers

Case Manager

Phoenix, AZ · On-site

$19.25 - $24.75/hr

Accept newly-assigned cases after a licensed provider has completed diagnostic intake, and assess ... APS Registry : Candidates must pass an APS (Adult Protective Services) registry check before an ...

Sanctuary Recovery Centers

Case Manager

Phoenix, AZ · On-site

$19.25 - $24.75/hr

Accept newly-assigned cases after a licensed provider has completed diagnostic intake, and assess ... APS Registry : Candidates must pass an APS (Adult Protective Services) registry check before an ...

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All JobsAps Intake Jobs

Aps Intake information

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$31K

$44.4K

$83.5K

How much do aps intake jobs pay per year?

As of Sep 14, 2026, the average yearly pay for aps intake in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is an APS Intake worker?

APS Intake workers are professionals who handle the initial reports and concerns regarding the abuse, neglect, or exploitation of vulnerable adults. They are typically the first point of contact in Adult Protective Services (APS), gathering information, assessing the urgency of cases, and determining whether an investigation is needed. APS Intake workers play a crucial role in protecting at-risk adults by ensuring that reported concerns are appropriately documented and routed to the right investigative teams. Their work requires strong communication skills, empathy, and an understanding of state and federal guidelines regarding adult protection.

What skills and qualifications are needed to be an APS Intake worker?

To thrive as an APS Intake Worker, you need a background in social work, psychology, or a related field, along with knowledge of adult protective services regulations. Familiarity with case management systems, documentation software, and sometimes crisis intervention certifications are typically required. Strong communication, active listening, and critical thinking skills help intake workers effectively assess reports and interact with vulnerable adults and concerned parties. These skills and qualifications are crucial for accurately identifying risks, ensuring timely intervention, and protecting the wellbeing of at-risk adults.

What challenges do APS Intake workers face, and how can they be managed?

APS Intake professionals often encounter high call volumes and emotionally charged situations as they gather sensitive information about potential abuse, neglect, or exploitation of vulnerable adults. Managing stress and maintaining objectivity are crucial, as is ensuring thorough and accurate documentation. Developing strong communication skills and having access to supportive supervision can help professionals process difficult cases and make informed decisions, ultimately supporting the well-being of clients.

What is the difference between Aps Intake vs Aps Caseworker?

AspectAps IntakeAps Caseworker
Required CredentialsHigh school diploma or equivalent; training in social servicesBachelor's degree in social work or related field; relevant certifications
Work EnvironmentInitial assessment setting, often in offices or client homesOngoing case management, home visits, and client interaction
Employer & Industry UsageChild protective services, social service agenciesChild protective services, social service agencies

While both roles are part of child protective services, Aps Intake focuses on initial assessments and intake procedures, whereas Aps Caseworkers handle ongoing case management and intervention. The intake role is often the first point of contact, requiring quick assessment skills, while caseworkers provide continuous support and intervention for families.

What are popular job titles related to Aps Intake jobs?

For Aps Intake jobs, the most frequently searched job titles are:

Infographic showing various Aps Intake job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

HCBA Intake Case Manager

Palo Alto, CA • On-site

Libertana
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Libertanaexternal

$50K - $78K/yr

Full-time

Re-posted 10 days ago

Job description


Position: HCBA Intake Case Manager
Pay Range: $50,000-$78,000 PER YR
Reporting To: HCBA Lead Intake Case Manager/Program Manager
Work Type: Remote/ Field Work
POSITION SUMMARY:
The Intake Case Manager manages and maintains their caseload, provides case management services to each of their applicant clients or caregivers on an ongoing basis until or shortly thereafter the applicant is enrolled in the HCBA waiver.
QUALIFICATIONS:
  1. Master's Degree in Social Work or Bachelors degree in related field.
  2. Minimum of two years of experience providing direct mental health or intensive case management.
  3. Experience working with clients with mental illness, or chronic health issues.
  4. Proficient knowledge of managed care organizations, Medicare, and Medi-Cal
  5. Excellent interpersonal skills and sensitivity to working with culturally diverse populations.
  6. Well-organized and able to comply with documentation and reporting requirements.
  7. Ability to maintain professional boundaries with clients and effectively manage time.
  8. Current CPR certification.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following is a representation of the major duties and responsibilities of this position. The agency will make reasonable accommodations to allow otherwise qualified applicants with disabilities to perform essential functions.
  1. Case Manager is assigned a case load of which they support the client during the enrollment process.
  2. The CM must ensure proper tracking, charting, progress notes and case records for each enrolled client within time guidelines and is completed according to Agency policy and procedure. Documents patient intervention and response to intervention accurately, using established guidelines.
  3. CM must ensure proper timekeeping and scheduling as discussed with their supervisor by clocking in/out for all shifts and lunch breaks.
  4. CM must work collaboratively with the RN on the Intake Team.
  5. The CM must report all signs of abuse or neglect to DHCS and the Ombudsman (if abuse or neglect occurs in an RCFE) or DHCS and APS (if abuse or neglect occurs in PH).
  6. CM ensures that their clients have active Medi-cal eligibility each month. Medical eligibility needs to be checked in the first few days of each month for each client. If a client does not have active Medi-cal the CM will support the applicant through the application process. Completing the Institutional Deeming (ID) letter for the client.
  7. CM must schedule client visits as needed according to nurses schedule and availability and according to waitlist guidelines.
  8. CM must document a case note on any case work they do for a client within 24 hours of the work done.
  9. Contact information must be documented in MedCompass and NetSmart.
  10. CM will complete acuity assessments and any other assessment that is needed.
  11. CM must complete the Acuity tool documentation within 3 days of the visit.
  12. CM must get clearance from supervisor on assessments before sending assessment for RN signature.
  13. CM will schedule an RN visit with the applicant and schedule the event in the RN's open calendar.
  14. CM works with the participants, their legal representatives, circles of support, and/or primary care physicians and providers to:
      1. Develop goals associated with the participant's assessed needs, individual circumstances, and preferences.
      2. Identify the external services the participant receives to be charted on the POT.
      3. Provide information, education, counseling, and advocacy to, and on behalf of, participants.
  15. Provide support in accessing waiver support services including home modifications and personal care services.
  16. CM Assists patients and families to utilize family and community agencies.
  17. Establishing a care coordination schedule based on the needs and acuity of the participant as determined by their initial service needs assessment and subsequent reassessments.
  18. Respects the patient's and family's rights and property as defined by the federal and state laws. Always maintains and conserves confidentiality of patient and agency information conforming to HIPAA regulations.
  19. Regularly attends and participates in scheduled case conferences, staff meetings and Agency in-services.
  20. Participates in appropriate continuing education as may be requested and/or required by your immediate supervisor. Participates in professional continuing education and maintain active license in the State of California.
  21. Conforms to all agency policies and procedures.
  22. Provides proof of Master's degree for Social worker (MSW) or other degree and provides Agency of such. Maintains license and provides Agency of such.
  23. CM must ensure that a communication from a supervisor is responded to within 24 hours.
  24. Driving may be required to geographical areas that are covered by the company.
  25. Maintains a comfortable working environment for all employees.
  26. Follows policies and procedures as per Employee Handbook
  27. Maintains all credentials up to date.
  28. Performs other duties that may be assigned.

PHYSICAL REQUIREMENTS:
  • Stand, sit, talk, hear, and use of hands and fingers to operate computer, telephone, and keyboard on a frequent basis up to 40% of the time.
  • Reach, stoop, kneel and bend up to 20% of the time
  • Moderate amount of walking up to 15% of the time.
  • Moderate amount of driving up to 25%of the time.
  • Close vision requirements due to computer work on a frequent basis
  • Light to moderate lifting may be required up to 25lbs on a frequent basis.
  • Pushing and pulling up to 25lbs.

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