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Approach Tours Jobs (NOW HIRING)

ASM Global

Tours Manager | The Star

Frisco, TX · On-site

... our white-label approach.Our network of 450 venues worldwide, hosting 20,000 events and ... The role of a Tours Manageris to effectively give information about the venue in an entertaining ...

Stockyards Heritage Tours

Tour Guide

Fort Worth, TX

Earn based on the tours you lead! * Flexible Hours: Typically work 1-2 days a week, with additional ... Ability to adjust your approach to fit a variety of situations and guest needs. • Passion for ...

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How much do approach tours jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for approach tours in the United States is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals working in Approach Tours, and how can they be addressed?

Professionals in Approach Tours often encounter challenges such as managing diverse group dynamics, adapting to last-minute itinerary changes, and ensuring guest safety in unfamiliar environments. Effective communication and flexibility are key to handling unexpected situations, while strong organizational skills help maintain smooth operations. Collaborating closely with local partners and maintaining up-to-date knowledge of destinations also contributes to delivering exceptional tour experiences and resolving issues efficiently.

What is the difference between Approach Tours vs Tour Guide?

AspectApproach ToursTour Guide
CredentialsMay require travel industry certifications or licensesOften requires guiding licenses or permits
Work EnvironmentOperates in travel agencies, tour companies, or on-site locationsWorks outdoors or in historical/cultural sites
Industry UsageCommonly used in travel and tourism sectorsPrimarily in tourism, cultural, and historical sites
Search & Comparison IntentPeople compare roles for travel planning and organizationPeople compare roles for on-site guiding and customer interaction

Approach Tours typically involves planning and organizing travel experiences, often working behind the scenes or in travel agencies. In contrast, Tour Guides are directly involved in leading groups, providing information, and enhancing visitor experiences at specific sites. Both roles are essential in the tourism industry but differ in responsibilities and work settings.

What are the key skills and qualifications needed to thrive as a Tour Guide, and why are they important?

To thrive as a Tour Guide, you need strong knowledge of local history, geography, and culture, supported by relevant training or certifications in tourism or hospitality. Familiarity with booking systems, GPS devices, and presentation tools is often required. Excellent communication, storytelling, and interpersonal skills help create engaging and memorable experiences for clients. These abilities are crucial for ensuring customer satisfaction, safety, and the effective delivery of information during tours.

What are Approach Tours?

Approach Tours are guided experiences or excursions designed to introduce participants to a particular place, activity, or subject. These tours are often led by knowledgeable guides who provide insights, context, and storytelling to enhance the visitor's understanding and enjoyment. Approach Tours can be specialized, such as cultural, historical, nature, or adventure tours, and are tailored to meet the interests and needs of diverse groups. Their main goal is to offer an engaging and educational experience while ensuring safety and accessibility for all participants.
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Approach Tours jobs near you
Tours Manager | The Star

Tours Manager | The Star

ASM Global

Frisco, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

ASM Global rating

6.4

Company rating: 6.4 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

125th of 210 rated facilities management

Job description

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you.Join us!

THE ROLE

To serve the high volume of visitors, it is imperative that service of the highest standard is administered daily through each employee associated with the tour department. The role of a Tours Manageris to effectively give information about the venue in an

entertaining,engagingand informative way.

ESSENTIAL DUTIES
Provide exceptional customer service topractice facility andvisitors
Welcome each visitor and serve them as they begin the tour
Maintain a professional image and pleasant demeanor at all times
Be knowledgeable about all parts of the stadium that are on the tour route and in the script.
Facilitate a group getting through the stadium in a safe and effective way
Work with fellow team members to keep tour route monitored in an effective manner
Learn which tours are available on aday-to-daybasis
Communicate withteammatesand supervisors via 2-way radio
Ensure safety of all visitors

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge,

skill, and/or ability required. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions.

  • Have relevant customer service experienceand managerial experience to lead staff

  • Must have excellent interpersonal skills

  • Ability to demonstrate a positive and team-oriented attitude

  • Must be comfortable serving visitors of all backgrounds and ages

  • Must be willing to be flexible with their schedule and daily assignments

  • Ability to stand for long periods of time and walk long distances

  • Ticketmaster Host experience is a plus

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On SiteThe Star Frisco, TX

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are describedbelowtheabove headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

What ASM Global employees say

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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