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Apprentice Call Center Manager Jobs in Arizona (NOW HIRING)

Ultimate LLC

Call Center Customer Service

Litchfield Park, AZ · On-site

$15.25 - $19.75/hr

Call Center Customer Service - Utilities Are you ready to be the face of our client and provide ... Manage high-volume inbound calls, efficiently addressing customer inquiries and resolving concerns ...

Camping World

Call Center Representative

Surprise, AZ · On-site

$35K - $55K/yr

As a Call Center Representative /Sales Development Rep you will be a key contributor to our ... Utilize the CRM system to record and manage customer information, appointments, calls, and sales ...

MDS Communications

Call Center Sales Agent

Mesa, AZ

$16.15 - $17.65/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

CoolSys

Representative 2, Call Center

Phoenix, AZ · On-site

$19.71 - $22.63/hr

You will be responsible for managing incoming service requests received via email and phone and ... Minimum 2 years of Call Center/Dispatch experience or experience in a fast-paced and mission ...

R+L Carriers

Call Center CSR

Phoenix, AZ · On-site

$18/hr

Customer Service Call Center, Starting at $18 hr Full-Time, Monday - Friday, 830am-6pm PTO ... Proficient time management * Filing, Copy-Fax Machine * Computer knowledgeable- Internet basics ...

R+L Carriers

Call Center CSR

Phoenix, AZ

$18/hr

Customer Service Call Center, Starting at $18 hr Full-Time, Monday - Friday, 830am-6pm PTO ... Proficient time management * Filing, Copy-Fax Machine * Computer knowledgeable- Internet basics ...

R+L Carriers

Call Center CSR

Phoenix, AZ · On-site

$18/hr

Customer Service Call Center, Starting at $18 hr Full-Time, Monday - Friday, 830am-6pm PTO ... Proficient time management * Filing, Copy-Fax Machine * Computer knowledgeable- Internet basics ...

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All JobsApprentice Call Center JobsApprentice Call Center Manager JobsApprentice Call Center Manager Jobs in Arizona

Apprentice Call Center Manager information

What is the difference between Apprentice Call Center Manager vs Call Center Supervisor?

AspectApprentice Call Center ManagerCall Center Supervisor
CredentialsOn-the-job training, basic customer service experienceExperience in call center operations, sometimes certifications
Work EnvironmentTraining setting, entry-level environmentSupervisory role overseeing daily operations
Employer UsageTraining programs, entry-level positionsEstablished call centers, customer service teams
Search IntentLearning about entry-level management rolesManaging call center teams, operational oversight

The Apprentice Call Center Manager is typically an entry-level role focused on training and developing skills in call center management, often involving on-the-job learning. In contrast, a Call Center Supervisor is an experienced professional responsible for overseeing daily operations and team performance. While both roles are involved in call center management, the apprentice position emphasizes learning and growth, whereas the supervisor role involves direct supervision and operational responsibilities.

What are the most commonly searched types of Call Center Manager jobs in Arizona? The most popular types of Call Center Manager jobs in Arizona are:
Apprentice Call Center Manager jobs near you

Call Center Customer Service

Ultimate LLC

Litchfield Park, AZ • On-site

$15.25 - $19.75/hr

Other

Re-posted 24 days ago

Job description

Job Description
Call Center Customer Service - Utilities
Are you ready to be the face of our client and provide outstanding service to their customers? As a Customer Service Representative, you'll play a key role in delivering exceptional customer support by handling high-volume inbound calls, resolving inquiries, processing payments, and addressing service requests. If you thrive in a fast-paced call center environment, enjoy problem-solving, and are passionate about creating positive customer experiences, we want to hear from you! Join our team and contribute to our mission of sustaining energy and water for life.
Accountabilities
* Manage high-volume inbound calls, efficiently addressing customer inquiries and resolving concerns related to billing, service requests, and account issues
* Process payments, credit card transactions, and applications for new utility service, ensuring accuracy and timeliness
* Generate and manage service orders, providing customers with updates on service requests
* Maintain accurate records of customer interactions and transactions, ensuring a high level of attention to detail
* Perform other responsibilities as requested by leadership to support overall team objectives
Education and Experience
* High school diploma or equivalent required
* 3+ years of experience in a call center or high-volume customer service environment
* Bilingual in English/Spanish required
* Ability to manage a large volume of calls with professionalism, patience, and efficiency
* Strong communication skills, both verbal and written, to interact effectively with a diverse customer base
* Empathy, problem-solving skills, and a positive attitude to help create an exceptional customer service experience
8am-5pm PST, subject to change based on business needs.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.
Job Reference: JN -042026-419984

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