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Appointment Scheduling Agent Jobs (NOW HIRING)

Aspen Dental

Bilingual Scheduling Center Agent

NM · On-site

$17/hr

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Work with patients to schedule appointments, as the first point of contact for new ...

Aspen Dental

Bilingual Scheduling Center Agent

IL · On-site

$17/hr

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Work with patients to schedule appointments, as the first point of contact for new ...

Aspen Dental

Bilingual Scheduling Center Agent

ID · On-site

$17/hr

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Work with patients to schedule appointments, as the first point of contact for new ...

Aspen Dental

Bilingual Scheduling Center Agent

MO · On-site

$17/hr

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Work with patients to schedule appointments, as the first point of contact for new ...

Aspen Dental

Bilingual Scheduling Center Agent

VA · On-site

$17/hr

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Work with patients to schedule appointments, as the first point of contact for new ...

Aspen Dental

Bilingual Scheduling Center Agent

WV · On-site

$17/hr

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Work with patients to schedule appointments, as the first point of contact for new ...

Aspen Dental

Bilingual Scheduling Center Agent

MS · On-site

$17/hr

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Work with patients to schedule appointments, as the first point of contact for new ...

Aspen Dental

Bilingual Scheduling Center Agent

DE · On-site

$17/hr

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Work with patients to schedule appointments, as the first point of contact for new ...

Aspen Dental

Bilingual Scheduling Center Agent

UT

$17/hr

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Work with patients to schedule appointments, as the first point of contact for new ...

Aspen Dental

Bilingual Scheduling Center Agent

SD · On-site

$17/hr

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Work with patients to schedule appointments, as the first point of contact for new ...

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Appointment Scheduling Agent information

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How much do appointment scheduling agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for appointment scheduling agent in the United States is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.19 per hour, depending on experience, location, and employer.

What does an appointment scheduling agent do?

An Appointment Scheduling Agent is responsible for managing and coordinating appointments for clients or patients, often on behalf of a business, medical office, or service provider. Their duties include answering phones, responding to emails, confirming or rescheduling appointments, and entering information into scheduling software. They serve as the first point of contact for many clients and are essential in ensuring schedules are organized and efficient. Strong communication, organizational, and customer service skills are important for this role.

What are the key skills and qualifications needed to thrive as an appointment scheduling agent, and why are they important?

To thrive as an Appointment Scheduling Agent, you need strong organizational skills, attention to detail, and proficiency in customer service, often supported by a high school diploma or equivalent. Familiarity with scheduling software, CRM systems, and telephone systems is typically required. Excellent communication, patience, and problem-solving skills help agents handle client inquiries and resolve scheduling conflicts effectively. These competencies are essential to ensure efficient appointment management, customer satisfaction, and smooth business operations.

What are the biggest challenges appointment scheduling agents face when handling high call volumes?

Appointment Scheduling Agents often encounter challenges during peak hours, such as managing multiple calls simultaneously and ensuring accuracy while booking or rescheduling appointments. Staying calm under pressure, prioritizing urgent requests, and maintaining a friendly demeanor are essential skills. Agents typically use scheduling software and must quickly adapt to changes, such as last-minute cancellations or updates, while still providing excellent customer service.

What is the difference between Appointment Scheduling Agent vs Customer Service Representative?

AspectAppointment Scheduling AgentCustomer Service Representative
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; communication skills
Work EnvironmentCall centers, offices, healthcare, or service industriesCall centers, retail, healthcare, or service industries
Employer & Industry UsageHealthcare, salons, service providersRetail, telecom, banking, healthcare
Common Search & ComparisonFocuses on scheduling appointments efficientlyHandles customer inquiries and issues

While both roles involve communication and customer interaction, Appointment Scheduling Agents specialize in managing and confirming appointments, often within healthcare or service sectors. Customer Service Representatives handle broader customer inquiries and support. The roles overlap in communication skills but differ mainly in their primary responsibilities and focus areas.

How to become an appointment scheduling agent?

To become an appointment scheduling agent, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Experience with customer service, familiarity with scheduling software, and the ability to multitask are often preferred by employers.

What qualifications do I need for appointment scheduling agent jobs?

Appointment scheduling agents typically need a high school diploma or equivalent and strong communication and organizational skills. Experience with scheduling software or customer service is often preferred, and basic computer proficiency is essential for managing appointments efficiently.

What qualifications do I need to be an appointment scheduling agent?

To become an appointment scheduling agent, candidates typically need a high school diploma or equivalent. Strong communication skills, proficiency with scheduling software or customer management systems, and the ability to handle multiple tasks efficiently are important qualifications for this role.

What cities are hiring for Appointment Scheduling Agent jobs?

Cities with the most Appointment Scheduling Agent job openings:

What are popular job titles related to Appointment Scheduling Agent jobs?

For Appointment Scheduling Agent jobs, the most frequently searched job titles are:

Appointment Scheduling Agent jobs near you
Infographic showing various Appointment Scheduling Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution, with an average salary of $38,531 per year, or $18.5 per hour.

Bilingual Scheduling Center Agent

Bloomfield, CT • On-site

Aspen Dental
Health Care and Social Assistance • 5 - 10K employees
Learn more about Aspen Dentalexternal

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Aspen Dental rating

6.3

Company rating: 6.3 out of 10

Based on 464 frontline employees who took The Breakroom Quiz

672nd of 898 rated healthcare providers

Job description

Aspen Dental has over 1000 locations that are focused on providing dental services to all patients. We focus on breaking down the barriers that make it hard for patients to keep up with their dental health, affordability, transparency, and access.  

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule their appointment(s), providing them critical access to care and improved dental health.  

We have full-time and part-time positions available. Virtual training classes begin soon, don’t miss your opportunity to say YES to a career with Aspen Dental and make an impact on people’s lives. Most importantly, you’ll be part of an organization that offers career development and pathing so that you can better your quality of life while helping patients do the same. 

Job Duties: 

  • Work with patients to schedule appointments, as the first point of contact for new patients calling to book an appointment or learn about Aspen Dental services,  

  • Answer inbound calls in a high-volume environment, while compassionately handling questions/concerns 

  • Listen empathetically and think critically to understand patient needs, use trained sales and customer service techniques to set appointments. Focus on appointment acceptance and customer care to reach individual and call center goals.  

  • Additional duties as assigned by the Call Center Leadership team 

Job Requirements: 

  • High School Diploma or equivalent required 

  • Must be professionally proficient in both English and Spanish 

  • 1+ years of customer service experience required (retail, call center, or hospitality preferred), with ability to answer calls in a high-volume call center environment strongly preferred  

  • Desire to succeed in a fast-paced, goal and consumer driven environment  

  • Communication skills, with the ability to speak clearly and professionally  

  • Tech-savvy - Ability to navigate provided technology efficiently 

  • Must have Cable/Fiber connect internet, with ability to hardwire the internet within 6 feet of the router (no WiFi/cellular/hotspot), and be at least 100 Mbps download and 10 Mbps upload 

  • Must have a quiet, HIPPA compliant, private workspace   

  • Some evening and weekend scheduling availability required 

Compensation and Benefits:  

  • Pay rate: $17.00/per hour, plus eligibility for performance-based bonuses paid monthly and pay rate increases at 90 and 180 days.   

  • Various full and part-time shifts available 

  • Comprehensive Health, Dental and Vision insurance offerings 

  • Paid time off 

  • 401K – with generous company match  

Apply today for immediate consideration and begin your career journey with Aspen Dental!  


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