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Appointment Coordinator Jobs in Spring, TX (NOW HIRING)

DeMontrond

BDC Appointment Coordinator

Houston, TX · On-site

Description Position Overview The BDC Appointment Coordinator at DeMontrond Automotive Group serves as the primary point of contact for inbound and outbound customer communication related to sales ...

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Solar Appointment Setter

Houston, TX · On-site

$20/hr

Solar Appointment Coordinators Pay: $20.00 per hour Solar Appointment Coordinator (In-Office) - Temp to Hire Hourly Pay ($20.00/hr) + Commission We're hiring Solar Appointment Coordinators to work ...

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Appointment Coordinator information

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How much do appointment coordinator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for appointment coordinator in Spring, TX is $15.84, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $17.98 per hour, depending on experience, location, and employer.

What does an appointment coordinator do?

An Appointment Coordinator is responsible for managing and scheduling appointments for clients or patients, often in healthcare, legal, or service-based industries. They communicate with clients to confirm or reschedule appointments, maintain accurate records, and ensure that schedules run smoothly for both staff and clients. Additionally, Appointment Coordinators may handle incoming calls, answer basic questions, and relay important information to relevant team members. Their organizational and communication skills are crucial to ensuring efficient operations and positive customer experiences.

What skills and qualifications are needed to thrive as an appointment coordinator?

To thrive as an Appointment Coordinator, you need strong organizational abilities, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and office productivity tools is typically required. Excellent communication, multitasking, and problem-solving skills help build rapport with clients and efficiently manage multiple appointments. These skills are vital to ensure smooth scheduling operations, minimize errors, and provide a positive experience for both clients and staff.

How does an appointment coordinator typically collaborate with other departments to ensure smooth scheduling?

Appointment Coordinators often work closely with departments such as medical staff, administrative teams, and customer service to confirm availability, manage changes, and resolve scheduling conflicts. They communicate frequently with team members to relay important information, update appointment statuses, and accommodate urgent requests. Effective collaboration ensures that clients or patients experience minimal wait times and that resources are optimally utilized, making strong interpersonal and organizational skills essential for success in this role.

What is the difference between Appointment Coordinator vs Medical Secretary?

AspectAppointment CoordinatorMedical Secretary
CredentialsHigh school diploma; certifications like Certified Medical Office Assistant (CMOA) are commonHigh school diploma; certifications like Certified Medical Secretary (CMS) are common
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, hospitals, healthcare facilities
Primary ResponsibilitiesScheduling appointments, managing calendars, coordinating patient visitsScheduling, patient correspondence, medical record management, administrative support

While both roles involve scheduling and administrative tasks in healthcare settings, Appointment Coordinators primarily focus on managing patient appointments and calendars, whereas Medical Secretaries handle a broader range of administrative duties including correspondence and record management. The roles often overlap but differ in scope and specific responsibilities.

What is the role of an appointment coordinator?

An appointment coordinator manages scheduling and rescheduling appointments for clients or patients, ensuring efficient use of time and resources. They often communicate with clients, use scheduling software, and coordinate with staff to maintain an organized appointment calendar.

What job categories do people searching Appointment Coordinator jobs in Spring, TX look for?

The top searched job categories for Appointment Coordinator jobs in Spring, TX are:

What cities near Spring, TX are hiring for Appointment Coordinator jobs?

Cities near Spring, TX with the most Appointment Coordinator job openings:

Appointment Coordinator jobs near you
Infographic showing various Appointment Coordinator job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $32,939 per year, or $15.8 per hour.

BDC Appointment Coordinator

Houston, TX • On-site

DeMontrond Automotive Group
Motor Vehicle Manufacturing • 201 - 500 employees

6.5

Company rating: 6.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

94th of 155 rated car dealerships

Respectful managers

Uninterrupted breaks

Learn more about DeMontrond Automotive Groupexternal

Other

Re-posted 9 days ago

Job description

BDC Appointment Coordinator

Position Overview The BDC Appointment Coordinator at DeMontrond Automotive Group serves as the primary point of contact for inbound and outbound customer communication related to sales and service appointments. This role ensures timely follow-up with leads, accurate scheduling of appointments, and delivery of a consistent, high-quality customer experience that supports dealership growth and customer retention.

Key Responsibilities
  • Customer Communication Respond to inbound calls, internet leads, text messages, and emails in a timely and professional manner.
  • Make outbound calls to follow up on new leads, prior customers, and missed opportunities.
  • Provide basic information regarding vehicle availability, pricing, and service scheduling.
  • Maintain a professional and consistent tone across all communication channels.

Appointment Setting and Management

  • Schedule, confirm, and reschedule sales and service appointments.
  • Ensure all appointments are accurately entered into the CRM system.
  • Conduct appointment confirmation calls, texts, or emails to improve show rates.
  • Coordinate with sales and service teams to ensure readiness for scheduled appointments.

Lead Management

  • Monitor and manage leads from multiple platforms, including website, third-party providers, and manufacturer sources.
  • Ensure all leads are responded to within company-established timelines.
  • Maintain detailed and accurate notes for all customer interactions in the CRM.
  • Follow up consistently until the customer is scheduled, declines, or is no longer active.

Customer Experience

  • Deliver a high level of customer service to create a strong first impression of the dealership.
  • Identify customer needs and guide them toward scheduling an appointment.
  • Address basic concerns and escalate issues to management when necessary.

Performance and Reporting

  • Meet or exceed daily, weekly, and monthly performance goals, including call volume and appointments set.
  • Track and maintain personal performance metrics.
  • Participate in ongoing training, coaching, and development sessions.

General Administrative Support

  • Assist with special projects, marketing campaigns, and outreach efforts as directed by management.
  • Support team initiatives to improve processes, communication, and customer satisfaction.

Qualifications Education and Experience

  • High school diploma or equivalent required.
  • 1–2 years of experience in a call center, customer service, or automotive BDC role preferred.

Skills and Abilities

  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal skills.
  • Ability to handle a high volume of calls and multitask effectively.
  • Proficiency in CRM systems, texting platforms, and Microsoft Office Suite.
  • Strong attention to detail and organizational skills.
  • Self-motivated with a results-driven mindset.

Working Conditions

  • Primarily office-based with regular use of a computer and phone systems.
  • Requires sitting for extended periods and frequent use of headset and computer.
  • May require evenings, weekends, and flexible scheduling based on dealership needs.
  • Fast-paced environment with performance expectations tied to measurable goals.

Equal Opportunity Employment Statement DeMontrond Automotive Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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