Application Technical Analyst Jobs in Portland, OR

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The Epic Hospital Billing Application Architect supports the mission of OCHIN by playing a key role in the design of application features and functionality in the Epic software platform. The individual in this role is a member of a team of dedicated and innovative professionals whose focus is to strengthen standards and patterns, configure improvements and enhancements, and continually improve the quality and impact of our Epic platform. This individual will work in close partnership with various teams across OCHIN such as Install, Maintenance, QA, and Release. This individual must have strong understanding of revenue cycle functions for various facility types including Acute, Critical Access, Long Term Care, Sole Community, Home Health, Skills, Nursing, Behavioral, and Physical Therapy.

The individual in this role will elicit, analyze, specify, document and validate the business needs and technical

requirements of project stakeholders, both internal and external.

Essential Duties

• Continually improves the quality of the OCHIN Epic collaborative by identifying areas of opportunity within your application(s) and integrated areas to strengthen approaches, standards, and patterns.
• Stays informed of industry, new technologies, and best practices to maintains a deep understanding of applications and systems. Uses this knowledge to proactively identify areas where OCHIN needs to focus resources and creates plans to adapt and improve our systems.
• Critically evaluates information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs, and distinguish solution ideas from requirements.
• Actively participates in the product and project lifecycle and may lead various actions and production of deliverables, including but not limited to proposals, scoping, design, etc.
• Provides technical mentorship and support to other members of the OCHIN workforce
• Performs complex build, development, and testing of new and existing features, functionality, integrations, and reporting solutions for assigned applications and integrated areas in the Epic platform. May include novel reporting logic in Epic reporting solutions, custom data extracts, application extensions, web services, and other integrations with third-party applications
• Leads working sessions within the OCHIN workforce and with members, focused on identifying problems and designing solutions that meet our members' needs while remaining aligned with OCHIN strategies and best practices.
• Provides expert-level support for member issues and escalations, which may include collaborating and partnering with members directly and with various individuals across the OCHIN workforce.
• Supports OCHIN's strategic business plan, including identifying risk factors and mitigation solutions.
• Follows OCHIN processes, which include Design Reviews and Change Control.
• Creates and maintains technical documentation
• Contributes to continual improvement within OCHIN by participating in lessons learned and process improvements * Works independently, prioritizes and manages assignments, remains focused in the face of pressure, delivers against timelines, seeks to overcome obstacles or barriers, and proactively escalates risks and issues.
• Other duties as assigned.

• Bachelor's Degree or equivalent relevant combination of education and experience, required
• 10+ years of Application Analyst experience, with demonstrated increase in scope of responsibilities, required
• Deep knowledge of Epic data structures and applications required
• Current certification in the assigned Epic application(s), Epic Resolute Hospital Billing HB certification is required, Additional certifications, highly desired in CDM, Charge Router, HB Claims
• Experience with Epic Implementations and Community Connect, highly desired
• Excellent written and verbal communication skills, required
• Excellent time management and organization skills, required
• Demonstrated commitment to outstanding customer service is required
• Prior to moving forward to the team interview, all candidates are required to complete a 50-60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It's not about passing or failing-it's about understanding fit and setting you up for success.

Base Pay Overview

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

Physical Requirements/Work Environment:

• Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.
• Reading, speaking, writing, and understanding English.
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
• This position requires a virtual home-office environment, working remotely and will require that all employees be on camera for all virtual meetings.
• The role routinely uses standard office equipment such as computers and mobile devices.
• Travel is required to support OCHIN's business requirements for Go-Live installations or training which may require travel by air, vehicle, or train.

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. OCHIN is 100% remote organization.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel may be required to support our member organizations on-site based on business requirements for OCHIN

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

EOE - Disability/Vet

#LI-Remote