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Application Support Manager Jobs in Dacula, GA (NOW HIRING)

RADCO

Property Support Manager - Bilingual

Atlanta, GA · On-site

The Property Support Manager fills in as the company's representative, in all areas of property ... Proficient in Landlord/Tenant laws and application, familiarity with GAA and/or NAA Lease and ...

RemX

Be Seen First

Technical Lead (Application & Production Support)

Alpharetta, GA · On-site

$100K - $115K/yr

Monitor production environments and manage scheduled process automation activities. * Coordinate ... Proven experience in Application Support, Production Support, Technical Operations, or a similar ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite ... Provide clear and timely communication to stakeholders, including management and end-users ...

Cargill

Senior Application Developer - UKG Pro

Atlanta, GA · On-site

$110K - $160K/yr

APPLICATION CONFIGURATION MANAGEMENT: Builds complex application configurations to meet user and business requirements while identifying improvements to complex application support processes and ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Dacula, GA

Application Support Manager information

See Dacula, GA salary details

$56.1K

$98.5K

$152.3K

How much do application support manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for application support manager in Dacula, GA is $98,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,200.00 and $116,900.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What are the most commonly searched types of Application Support jobs in Dacula, GA?

The most popular types of Application Support jobs in Dacula, GA are:

What cities near Dacula, GA are hiring for Application Support Manager jobs?

Cities near Dacula, GA with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Dacula, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 20% Part Time, 7% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $98,468 per year, or $47.3 per hour.

Senior Yardi Application Support Analyst

AIR Communities

Atlanta, GA • On-site

$95K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Company Description
Who We Are
AIR Communities is headquartered in Denver, CO. We are one of the country's largest owners and operators of multifamily housing, managing high-quality properties in most major markets. At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values are brought to life by our teammates, who are ultimately responsible for our success. When you join our team, you'll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities.
Where You Will Work:
Options to work in any of our corporate offices in either: Denver, Chicago, or Atlanta
AIR values relationships and the benefits from working side by side with teammates, therefore this position will be in-office 5 days a week to support the team.
Job Description
EssentialFunctions:
As a Yardi Senior Analyst, you will serve as a bridge between operations and technology, helping teams get the most out of our Yardi platform. You will:
  • Own L3 and L4 escalated support cases, delivering timely and strategic resolutions
  • Lead advanced troubleshooting and root-cause analysis for Yardi Voyager 8, CRM IQ, SiteManager, RentCafe, and related modules
  • Analyze and document user needs to recommend configuration changes or enhancements
  • Collaborate with internal and external partners to ensure successful implementation of enhancements and integrations
  • Test new features, assist in implementations, and support training efforts
  • Escalate critical issues with well-documented context and analysis
  • Develop and maintain documentation, including best practices, training materials, and troubleshooting guides
  • Ensure compliance with data privacy regulations and company security policies
  • Build Yardi reports to provide better visibility to internal and external stakeholders

Qualifications
Who You Are
  • 3-5 years of experience with Yardi Voyager and related platforms in a technical capacity
  • Knowledge in various Yardi modules/applications including but not limited to: Yardi (Voyager 7S & 8), with exposure to Residential, Commercial, Accounting, P2P, Job Cost, Fixed Asset, SiteManager, VoyagerPlus SI Flex/CRM IQ, Concierge, RentCafe, VendorCafe, etc. (preferably in a product, project, or business analyst capacity)
  • Strong troubleshooting skills and understanding of property management workflows
  • Proficient in SQL and reporting tools, with a strong analytical mindset
  • Comfortable analyzing system behavior and recommending improvements to business stakeholders
  • Skilled at managing support tickets and delivering outstanding service to end users
  • Collaborative, organized, and eager to learn in a fast-paced remote environment
  • Strong written and verbal communication skills
  • Problem-solving and critical thinking skills
  • Advanced experience with Yardi configuration, reporting, and security

#PIQ
Additional Information
What We Offer:
AIR offers attractive total compensation packages designed to recognize and reward performance including:
  • Expected pay rate of $95,000- $105,000 plus annual target bonus. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
  • 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply).
  • Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
  • 401(k) plan with employer contribution up to 6%.
  • Paid time off including vacation, sick time, and 14 holidays.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid time annually for community service.
  • Commuter benefits and pet insurance.
  • Consumer discounts on various products and services.
  • Opportunities for ongoing professional development, leadership training, and career growth.

What You Need to Know
Application Deadline: The initial deadline for applications is 5/27/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.
Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.
AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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