ZipRecruiter

Log In

1

Application Support Manager Jobs in Canton, GA (NOW HIRING)

RemX

Be Seen First

Technical Lead (Application & Production Support)

Alpharetta, GA · On-site

$100K - $115K/yr

Monitor production environments and manage scheduled process automation activities. * Coordinate ... Proven experience in Application Support, Production Support, Technical Operations, or a similar ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite ... Provide clear and timely communication to stakeholders, including management and end-users ...

Cargill

Senior Application Developer - UKG Pro

Atlanta, GA · On-site

$110K - $160K/yr

APPLICATION CONFIGURATION MANAGEMENT: Builds complex application configurations to meet user and business requirements while identifying improvements to complex application support processes and ...

Global-E

Technical Support Team Lead

Atlanta, GA · On-site

Manage the application support engineers, providing line management, mentoring and engagement. * Establish work procedures and policies according to department standards. * Set, monitor, and manage ...

previous pagenext page

Showing results 21-40

All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Canton, GA

Application Support Manager information

See Canton, GA salary details

$57.6K

$101K

$156.3K

How much do application support manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for application support manager in Canton, GA is $101,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,300.00 and $119,900.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What cities near Canton, GA are hiring for Application Support Manager jobs?

Cities near Canton, GA with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Canton, GA as of June 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $101,042 per year, or $48.6 per hour.

Technical Lead (Application & Production Support)

RemX

Alpharetta, GA • On-site

$100K - $115K/yr

Full-time

Medical, Dental, Vision

Posted 6 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Contract-to-Hire Alpharetta, GA (Preferred) | Remote Considered for Exceptional Candidates


We are seeking an experienced Technical Lead to join our team in a hands-on leadership role supporting mission-critical applications and production environments. This position is ideal for a technical professional who thrives in fast-paced environments, enjoys solving complex production issues, and has experience leading support teams through high-priority incidents.


This is a contract-to-hire opportunity with the potential for long-term growth based on performance and business needs.


What You'll Do

  • Lead daily production support operations for enterprise applications.
  • Monitor production environments and manage scheduled process automation activities.
  • Coordinate and lead response efforts during critical production incidents, including Priority 1 (P1) events.
  • Facilitate incident bridge calls and communicate effectively with technical teams, leadership, and business stakeholders.
  • Lead daily scrum and support transition meetings between U.S. and offshore teams, ensuring seamless knowledge transfer.
  • Develop and execute complex SQL queries for monitoring, reporting, troubleshooting, and analysis.
  • Perform root cause analysis and drive issue resolution efforts.
  • Support change management and release activities across multiple environments.
  • Test, document, and validate environment changes and operational processes.
  • Mentor team members and provide technical leadership across support functions.
  • Participate in after-hours support and escalation activities when required.


What We're Looking For

Required Qualifications

  • Proven experience in Application Support, Production Support, Technical Operations, or a similar enterprise support environment.
  • Experience leading, mentoring, or managing technical support teams.
  • Advanced SQL skills with the ability to write and troubleshoot complex queries.
  • Strong troubleshooting and root cause analysis capabilities.
  • Experience managing and resolving high-severity production incidents.
  • Familiarity with ITIL best practices and service management processes.
  • Experience with Change Management and Release Management.
  • Excellent communication skills with the ability to interact with both technical and non-technical stakeholders.
  • Ability to work effectively under pressure and prioritize competing demands.


Preferred Qualifications

  • Experience supporting payment processing, financial services, fintech, or other high-transaction environments.
  • Experience working with distributed global teams, including offshore support organizations.
  • Agile and Scrum experience.
  • Familiarity with tools such as ServiceNow, Jira, or similar ticketing platforms.

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

RemX logo

About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

Social media

FacebookTwitter

View All RemX Jobs