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Application Support Developer Jobs in Chicago, IL

Prolim Global

Polarion Administrator L3 Support

Lisle, IL · On-site

Required Skills & Experience * 6-8+ years of experience in application support, engineering applications, PLM/ALM, or related IT environments. * Hands-on experience with Polarion Administration and ...

Posted today

Cooley LLP

Product Support Engineer

Chicago, IL · On-site

Ability to travel, as required * 4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer ...

Cooley

Product Support Engineer

Chicago, IL · On-site

Ability to travel, as required * 4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer ...

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All JobsApplication Support Developer JobsApplication Support Developer Jobs in Chicago, IL

Application Support Developer information

See Chicago, IL salary details

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How much do application support developer jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for application support developer in Chicago, IL is $50.46, according to ZipRecruiter salary data. Most workers in this role earn between $44.62 and $61.44 per hour, depending on experience, location, and employer.

What does an application support developer do?

An Application Support Developer is responsible for maintaining, troubleshooting, and improving software applications used by a business. They work closely with end-users and IT teams to resolve technical issues, implement updates, and ensure applications run smoothly and efficiently. Their role often involves diagnosing problems, writing scripts or patches, and providing technical guidance to users. This position requires a solid understanding of programming, databases, and the business processes supported by the applications.

What are the key skills and qualifications needed to thrive as an application support developer, and why are they important?

To thrive as an Application Support Developer, you need strong programming skills, familiarity with troubleshooting methodologies, and a degree in computer science or a related field. Experience with ticketing systems, SQL databases, and scripting languages like Python or Shell, as well as exposure to ITIL frameworks or relevant certifications, is typically required. Excellent problem-solving abilities, attention to detail, and effective communication are standout soft skills for this role. These qualifications ensure quick resolution of technical issues, reliable software performance, and seamless collaboration between technical teams and end-users.

How does an application support developer typically collaborate with software development and IT operations teams?

Application Support Developers often serve as a bridge between software development and IT operations teams. They work closely with developers to troubleshoot issues, understand application logic, and implement fixes or enhancements. At the same time, they collaborate with IT operations to ensure smooth application deployment, monitor system health, and address user-reported incidents. This cross-functional collaboration helps maintain optimal application performance and user satisfaction.

What is the difference between Application Support Developer vs Application Support Analyst?

AspectApplication Support DeveloperApplication Support Analyst
Required CredentialsBachelor's in Computer Science or related field, programming skillsBachelor's in IT, Computer Science, or related, strong troubleshooting skills
Work EnvironmentDevelops, maintains, and troubleshoots applications, often coding and testingProvides user support, monitors systems, and resolves application issues
Employer & Industry UsageTech companies, software firms, financial institutionsCorporate IT departments, service providers, healthcare organizations
Common Search & ComparisonFocuses on development and coding aspectsFocuses on support and issue resolution

Application Support Developers primarily focus on developing and maintaining applications, requiring coding skills and technical knowledge. In contrast, Application Support Analysts concentrate on troubleshooting, user support, and ensuring system stability. Both roles are essential in IT operations but differ in their core responsibilities and skill sets.

Application Support Developer jobs near you
Infographic showing various Application Support Developer job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 5% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $104,951 per year, or $50.5 per hour.

L3 Application Support (P&C Insurance) - L3 Support ( Full-time ) Chicago, IL - DK

Chicago, IL • On-site

Central Business Solutions
See more jobs at Central Business Solutionsexternal

$100K - $115K/yr

Full-time

Re-posted 6 days ago

Job description

Role: L3 Application Support (P&C Insurance)
Location: Chicago, IL
Duration: Fulltime
The L3 Application Support professional provides advanced technical and functional support for critical P&C insurance applications.
This role is responsible for diagnosing and resolving complex production issues, performing root cause analysis, supporting system enhancements, and collaborating with business, development, and infrastructure teams to ensure system stability, performance, and regulatory compliance across P&C insurance processes such as policy, billing, claims, underwriting, and rating.
Responsibilities
  • Provide Level 3 support for complex and critical production issues related to P&C insurance applications
  • Lead root cause analysis (RCA) for recurring or high-severity incidents and implement permanent fixes
  • Collaborate with L1/L2 support teams to guide troubleshooting and knowledge transfer
  • Participate in incidents, problems, and change management processes.
  • Support core P&C systems including Policy Administration, Claims, Billing, Rating, and Underwriting platforms
  • Analyze business and system impacts of defects across personal, commercial, and specialty lines
  • Work closely with business stakeholders to understand insurance workflows, rules, and regulatory constraints
  • Validate defect fixes and enhancements through functional and technical testing
  • Review and support application changes, releases, and patches
  • Assist development teams with production deployments and post-release validation
  • Ensure system changes comply with regulatory, audit, and data security requirements
  • Update support documentation, runbooks, and knowledge articles
  • Perform advanced SQL queries and data analysis to investigate data integrity and transactional issues
  • Analyze logs, batch jobs, APIs, and integrations with third-party systems (e.g., vendors, reinsurers)
  • Identify performance bottlenecks and support tuning efforts
  • Support batch processing, nightly cycles, renewals, and large-volume transactions

Qualifications we seek in you!
Minimum Qualifications
  • Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
  • 7-10+ years of IT experience, with at least 3-5 years in L3 support
  • Hands on SQL experience - 3+ years.
  • Prior experience in the insurance domain, specifically P&C, is strongly preferred

Preferred Qualifications/ Skills:
  • Experience with Insurity or Guidewire (Policy Center, Claim Center, Billing Center) or Duck Creek
  • Exposure to cloud platforms (AWS, Azure)
  • Experience in agile / DevOps environments

Skills and Certifications [note: bold skills and certification are required]
L3 Application Support
P&C Insurance
SQL
Security Clearance Required: No
Visa Candidate Considered: Yes
Compensation
Base Salary - USD $100,000 to $115,000
Central Business Solutions, Inc(A Certified Minority Owned Organization)
Checkout our excellent assessment tool: http://www.skillexam.com/
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Central Business Solutions, Inc
37600 Central Court Suite 214 Newark CA, 94560
Phone: (833)247-8800 Fax: (510)-740-3677
Web: http://www.cbsinfosys.com

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