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Application Support Developer Jobs in Chicago, IL

Cooley

Product Support Engineer

Chicago, IL · On-site

Ability to travel, as required * 4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer ...

Cooley LLP

Product Support Engineer

Chicago, IL · On-site

Ability to travel, as required * 4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer ...

Cooley LLP

Product Support Engineer

Chicago, IL · On-site

Ability to travel, as required * 4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer ...

FIS Amount

Production Support Engineer

Chicago, IL

$73K - $80K/yr

Production Support, Production Support Analyst, Incident Manager, Incident Coordinator, IT Major Incident Manager, Application Support Engineer, Support Engineer WHAT WE'LL TRUST YOU TO DELIVER:

Vizient

Development Support Engineer

Chicago, IL · On-site

$77K - $135K/yr

... DevOps, Python, Splunk, Datadog, or Application Insights preferred. * Familiarity with ITSM/ITIL ... Experience supporting healthcare technology, analytics platforms, enterprise SaaS platforms, or ...

SPLICE

Senior Engineer - DevOps

Chicago, IL · Hybrid

$133K - $172K/yr

Company Description The Senior Engineer - DevOps is responsible for supporting our clients custom and off-the-shelf software through all phases of the lifecycle - through end to end application ...

SPLICE

Senior Engineer - DevOps

Chicago, IL · On-site +1

$133K - $172K/yr

Company Description The Senior Engineer - DevOps is responsible for supporting our clients custom and off-the-shelf software through all phases of the lifecycle - through end to end application ...

Compunnel

Senior Corvision Developer

Lisle, IL · On-site

$53.75 - $71/hr

Database & Application Support Support systems utilizing RDB (OpenVMS), Oracle SQL, and legacy data integrations. Documentation & Knowledge Retention Maintain and expand the existing documentation ...

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All JobsApplication Support Developer JobsApplication Support Developer Jobs in Chicago, IL

Application Support Developer information

See Chicago, IL salary details

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How much do application support developer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for application support developer in Chicago, IL is $50.46, according to ZipRecruiter salary data. Most workers in this role earn between $44.62 and $61.44 per hour, depending on experience, location, and employer.

What does an application support developer do?

An Application Support Developer is responsible for maintaining, troubleshooting, and improving software applications used by a business. They work closely with end-users and IT teams to resolve technical issues, implement updates, and ensure applications run smoothly and efficiently. Their role often involves diagnosing problems, writing scripts or patches, and providing technical guidance to users. This position requires a solid understanding of programming, databases, and the business processes supported by the applications.

What are the key skills and qualifications needed to thrive as an application support developer, and why are they important?

To thrive as an Application Support Developer, you need strong programming skills, familiarity with troubleshooting methodologies, and a degree in computer science or a related field. Experience with ticketing systems, SQL databases, and scripting languages like Python or Shell, as well as exposure to ITIL frameworks or relevant certifications, is typically required. Excellent problem-solving abilities, attention to detail, and effective communication are standout soft skills for this role. These qualifications ensure quick resolution of technical issues, reliable software performance, and seamless collaboration between technical teams and end-users.

How does an application support developer typically collaborate with software development and IT operations teams?

Application Support Developers often serve as a bridge between software development and IT operations teams. They work closely with developers to troubleshoot issues, understand application logic, and implement fixes or enhancements. At the same time, they collaborate with IT operations to ensure smooth application deployment, monitor system health, and address user-reported incidents. This cross-functional collaboration helps maintain optimal application performance and user satisfaction.

What is the difference between Application Support Developer vs Application Support Analyst?

AspectApplication Support DeveloperApplication Support Analyst
Required CredentialsBachelor's in Computer Science or related field, programming skillsBachelor's in IT, Computer Science, or related, strong troubleshooting skills
Work EnvironmentDevelops, maintains, and troubleshoots applications, often coding and testingProvides user support, monitors systems, and resolves application issues
Employer & Industry UsageTech companies, software firms, financial institutionsCorporate IT departments, service providers, healthcare organizations
Common Search & ComparisonFocuses on development and coding aspectsFocuses on support and issue resolution

Application Support Developers primarily focus on developing and maintaining applications, requiring coding skills and technical knowledge. In contrast, Application Support Analysts concentrate on troubleshooting, user support, and ensuring system stability. Both roles are essential in IT operations but differ in their core responsibilities and skill sets.

What are popular job titles related to Application Support Developer jobs in Chicago, IL?

For Application Support Developer jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Application Support Developer jobs in Chicago, IL look for?

The top searched job categories for Application Support Developer jobs in Chicago, IL are:

Application Support Developer jobs near you
Infographic showing various Application Support Developer job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $104,951 per year, or $50.5 per hour.

Production Support Engineering Manager/LEAD

PY DATA, INC.

Chicago, IL • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Production Support Engineering LEAD/Manager -2 Position

Hybrid Chicago, IL (2 days/week onsite)

Fulltime | Perm | Direct Hire

Key Responsibilities

PrivateLink & Document Management Project Delivery

  • Lead PrivateLink-related initiatives supporting document management and record remediation efforts.
  • Oversee migration efforts from SharePoint to PrivateLink.
  • Support future PrivateLink projects tied to enterprise document management and records processes.
  • Partner with business and technology stakeholders to understand requirements, define delivery plans, and ensure project milestones are met.
  • Provide transparent updates on project status, risks, dependencies, timelines, and remediation progress.

OpenText / ECM Application Support

  • Support and lead initiatives involving OpenText, including Content Server and broader Enterprise Content Management platforms.
  • Provide technical oversight for document management applications and related integrations.
  • Support application maintenance, configuration, testing, upgrades, and implementation activities.
  • Partner with internal technical teams and vendors to troubleshoot complex issues and ensure successful delivery.
  • Work across document management tools such as OpenText, Hyland OnBase, Jack Henry, or other enterprise document/ERP systems where applicable.

Record Management & Remediation

  • Lead record management and remediation efforts tied to document migration, retention, compliance, and accessibility.
  • Ensure document management processes align with business, regulatory, and governance requirements.
  • Coordinate with compliance, risk, and audit stakeholders to ensure proper controls and documentation are maintained.
  • Help define and execute remediation plans for records, files, document repositories, and related data dependencies.

Production Support & Operational Stability

  • Support production operations for critical document management applications.
  • Manage or participate in incident, problem, and change management activities.
  • Support root cause analysis and corrective action planning for recurring or high-impact issues.
  • Ensure production readiness for new implementations, migrations, and technology updates.
  • Help maintain runbooks, support procedures, documentation, and operational controls.

Stakeholder & Cross-Functional Collaboration

  • Work closely with business teams to understand document management needs and operational impact.
  • Partner with technology, infrastructure, compliance, risk, audit, and vendor teams to drive delivery.
  • Communicate technical issues, project status, risks, and business impact clearly to different audiences.
  • Serve as a bridge between business stakeholders and technical teams during migration and remediation efforts.

Required Qualifications

  • 6-8+ years of experience in Production Support Engineering, Application Support, Technology Delivery, or related technical roles.
  • Strong experience with PrivateLink initiatives or PrivateLink-related technology projects.
  • Hands-on experience with OpenText, especially Content Server and/or Enterprise Content Management platforms.
  • Experience supporting document management, records management, or enterprise content management applications.
  • Experience leading migration efforts from one platform to another, such as SharePoint to PrivateLink or similar document management migrations.
  • Banking or financial services experience supporting business-critical applications.
  • Strong understanding of production support processes, including:
    • Incident Management
    • Problem Management
    • Change Management
    • Root Cause Analysis
    • Production readiness
    • Support documentation
  • Ability to work directly with business stakeholders and translate requirements into technical execution plans.
  • Strong communication, coordination, and project delivery skills.

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