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Application Support Developer Jobs in Chicago, IL

Support Engineers investigate system behavior, analyze data and logs, identify root causes, and ... Diagnose issues across application behavior, configuration, integrations, data, and platform ...

Bachelor's degree in Information Science, Computer Science, Engineering or related degree, or equivalent experience * 5+ years application support management experience * Proficient in Microsoft ...

Bachelor's degree in Information Science, Computer Science, Engineering or related degree, or equivalent experience * 5+ years application support management experience * Proficient in Microsoft ...

Application Support Manager Job Location: Chicago, IL Position Type: 6 Months Contract then Perm ... Net technologies and digital engineering discipline. Critical incident may require weekend and/or ...

Application Support Manager Job Location: Chicago, IL Position Type: 6 Months Contract then Perm ... Net technologies and digital engineering discipline. Critical incident may require weekend and/or ...

Application Support Specialist The application support specialist is a key member of an overall ... Familiar with client-server architecture, modern programming language, and SQL scripting * 2 ~ 3 ...

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Application Support Developer information

See Chicago, IL salary details

$5

$50

$63

How much do application support developer jobs pay per hour?

As of May 28, 2026, the average hourly pay for application support developer in Chicago, IL is $50.46, according to ZipRecruiter salary data. Most workers in this role earn between $44.62 and $61.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Application Support Developer, and why are they important?

To thrive as an Application Support Developer, you need strong programming skills, familiarity with troubleshooting methodologies, and a degree in computer science or a related field. Experience with ticketing systems, SQL databases, and scripting languages like Python or Shell, as well as exposure to ITIL frameworks or relevant certifications, is typically required. Excellent problem-solving abilities, attention to detail, and effective communication are standout soft skills for this role. These qualifications ensure quick resolution of technical issues, reliable software performance, and seamless collaboration between technical teams and end-users.

How does an Application Support Developer typically collaborate with software development and IT operations teams?

Application Support Developers often serve as a bridge between software development and IT operations teams. They work closely with developers to troubleshoot issues, understand application logic, and implement fixes or enhancements. At the same time, they collaborate with IT operations to ensure smooth application deployment, monitor system health, and address user-reported incidents. This cross-functional collaboration helps maintain optimal application performance and user satisfaction.

What does an Application Support Developer do?

An Application Support Developer is responsible for maintaining, troubleshooting, and improving software applications used by a business. They work closely with end-users and IT teams to resolve technical issues, implement updates, and ensure applications run smoothly and efficiently. Their role often involves diagnosing problems, writing scripts or patches, and providing technical guidance to users. This position requires a solid understanding of programming, databases, and the business processes supported by the applications.

What is the difference between Application Support Developer vs Application Support Analyst?

AspectApplication Support DeveloperApplication Support Analyst
Required CredentialsBachelor's in Computer Science or related field, programming skillsBachelor's in IT, Computer Science, or related, strong troubleshooting skills
Work EnvironmentDevelops, maintains, and troubleshoots applications, often coding and testingProvides user support, monitors systems, and resolves application issues
Employer & Industry UsageTech companies, software firms, financial institutionsCorporate IT departments, service providers, healthcare organizations
Common Search & ComparisonFocuses on development and coding aspectsFocuses on support and issue resolution

Application Support Developers primarily focus on developing and maintaining applications, requiring coding skills and technical knowledge. In contrast, Application Support Analysts concentrate on troubleshooting, user support, and ensuring system stability. Both roles are essential in IT operations but differ in their core responsibilities and skill sets.

What job categories do people searching Application Support Developer jobs in Chicago, IL look for? The top searched job categories for Application Support Developer jobs in Chicago, IL are:
Infographic showing various Application Support Developer job openings in Chicago, IL as of May 2026, with employment types broken down into 1% As Needed, 86% Full Time, 8% Part Time, and 5% Contract. Highlights an 61% Physical, 27% Hybrid, and 12% Remote job distribution, with an average salary of $104,951 per year, or $50.5 per hour.
Application Support Engineer

Application Support Engineer

1872 Consulting

Chicago, IL • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Application Support Engineer

The Application Support Engineer manages desktop and web-based application software solutions typically purchased from third party vendors. They will work directly with the business owners from various administrative departments and provide application analysis, implementation, configuration, administration, troubleshooting and support services as the primary technical point of contact internally, engaging vendor technical support as needed. This position is responsible for maintaining accurate technical documentation, managing application upgrade processes including testing, scheduling and implementation on a regular basis.

Responsibilities
  • Manage processes to upgrade and maintain assigned systems. Work with vendors to resolve issues that cannot be readily addressed using in-house resources.
  • Draft and submit technical specifications and diagrams that document existing systems or outlines the build of prospective systems.
  • In conjunction with other technology teams, establish and maintain an appropriate test environment and execute appropriate application test plans for assigned applications.
  • Define packaging requirements for desktop applications, when necessary, and prepare applications for installation into the production environment using Firm standard tools and methodologies.
  • Research new applications and/or application features both independently and by management request. Formulate recommendations and implementation plans.
  • Resolve end user issues as escalated by the Service Desk, including working with software vendors' technical support to resolve complex problems.
  • Provide After Hours On Call Support. Work as needed during monthly maintenance windows.
  • Using a variety of means, maintain a high level of current awareness of new technologies and technology trends associated assigned applications and areas of discipline.
  • Develop and maintain application documentation, including, but not limited to, Configuration Guides, Application Design Guides, Frequently Asked Questions list, Knowledge Base articles; provide consultation to the training team on associated end-user documentation.
  • Perform other duties or special projects as required.
Requirements
  • 3+ years of experience maintaining and supporting Windows 10 desktop environments and web-based (client/server or SaaS) applications.
  • Previous experience in software evaluation, implementation, integration, testing and deployment.
  • Previous experience breaking down business processes into technology requirements.
  • Experience with Microsoft Office Applications including third-party add-ins
Nice To Haves
  • Experience with Windows Server 2008 and IIS administration (2012 R2 and higher)
  • Experience with IT task and report automation using tools such as PowerShell scripts
  • Ability to write SQL statements with some complexity
  • Experience with cloud services

1872 Consulting logo

About 1872 Consulting

Sourced by ZipRecruiter

1872 Consulting, based in Chicago, IL, USA, operates within the IT consulting industry. Armed with a diverse team of experts, the company offers specialized IT consulting services, focusing on modernizing business technologies and driving innovative business strategies. Established in 1872, the company has a rich history marked by its commitment to bridging the gap between businesses and technology. Its mission is to empower organizations to surpass their business goals by providing state-of-the-art IT solutions and service. The company prides itself on its core values of integrity, excellence, and innovation, instilling these principles in every project they undertake.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2014