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Application Support Associate Jobs in Missouri (NOW HIRING)

Stifel

Operations Associate-Stifel Support

Saint Louis, MO · On-site

$16.50 - $21.50/hr

... application support and training and general operational questions. This position will require ... associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where ...

Stifel

Operations Associate-Digital Support

Saint Louis, MO · On-site

$16.50 - $21.50/hr

... Digital Client Application Support, assisting with relevant training materials, and level 2 ... associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where ...

Stifel

Operations Associate-Digital Support

Saint Louis, MO

$16.50 - $21.50/hr

... Digital Client Application Support, assisting with relevant training materials, and level 2 ... associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where ...

Stifel

Operations Associate-Stifel Support

Saint Louis, MO · On-site

$16.50 - $21.50/hr

... application support and training and general operational questions. This position will require ... associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where ...

Stifel

Operations Associate-Stifel Support

Saint Louis, MO · On-site

$16.50 - $21.50/hr

... application support and training and general operational questions. This position will require ... associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where ...

Stifel

Operations Associate-Digital Support

Saint Louis, MO · On-site

$16.50 - $21.50/hr

... Digital Client Application Support, assisting with relevant training materials, and level 2 ... associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where ...

CGI Inc.

Support Associate IV

Kansas City, MO · On-site

$23.04/hr

... application information, data entry, book printing, the generation of mailing labels, and sorting ... The Support Associate Level IV provides support to the Government staff and performs accounting ...

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Application Support Associate information

What is an application support associate?

Application Support Associates are professionals responsible for assisting users with technical issues related to software applications. They troubleshoot problems, provide guidance on software usage, and work with development teams to resolve more complex issues. Their role ensures that business applications run smoothly and efficiently, minimizing downtime for end-users. They may also document solutions, maintain user accounts, and help with software updates or installations.

How does an application support associate typically interact with end-users and technical teams during issue resolution?

As an Application Support Associate, you serve as a key liaison between end-users and technical teams. You'll regularly interact with users to gather detailed information about their issues, provide timely updates, and deliver solutions or workarounds. On the technical side, you communicate user-reported problems to developers or system administrators, ensuring accurate information is relayed for efficient troubleshooting. This role requires clear communication, patience, and the ability to translate technical concepts for non-technical stakeholders. Effective collaboration and follow-through are essential for resolving incidents and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive as an application support associate, and why are they important?

To thrive as an Application Support Associate, you need strong problem-solving skills, technical troubleshooting abilities, and a background in information technology or computer science. Familiarity with ticketing systems, SQL databases, and remote support tools, as well as ITIL or similar certifications, is commonly required. Excellent communication, patience, and customer service orientation set top performers apart in this role. These skills are crucial for efficiently resolving user issues, ensuring application uptime, and delivering high-quality support to end users.

What are the most commonly searched types of Application Support jobs in Missouri?

The most popular types of Application Support jobs in Missouri are:

What cities in Missouri are hiring for Application Support Associate jobs?

Cities in Missouri with the most Application Support Associate job openings:

Infographic showing various Application Support Associate job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Application Support Analyst

Saint Louis, MO • On-site, Remote

The Timberline Group
See more jobs at The Timberline Groupexternal

$28K/mo

Full-time

Medical, Dental, Vision, Retirement

Re-posted 21 days ago

Job description

We are looking for a high performing Application Support Analyst to partner with business disciplines and provide hands on management of several applications. The position provides a broad range of systems oversight from operational performance & support, new technology integrations and systems integrations.
WHAT WE CAN OFFER YOU
We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.
  • Industry-leading performance-based bonus program
  • Employee Stock Ownership Plan (ESOP)
  • Traditional and Roth 401K
  • Tuition reimbursement for associates
  • Scholarship for associates' children up to $28,000 per child
  • 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
  • 1-week paid volunteer leave each year
  • 100% charitable match
  • Medical, dental, and vision insurance coverage
  • 100% paid 10-week maternity leave

A DAY IN THE LIFE
  • Perform troubleshooting of user issues for Legal application involving external resources
  • Lead enhancements on Legal applications ranging from out of the box to custom developed in an evolving and growing environment. SDLC experience
  • Complete configuration and customization activities to meet business requirements, including basic maintenance of imports and integrations between products
  • Analyze, extract and translate business requirements into technical requirements
  • Effectively test changes and enhancements to deliver the best possible solution
  • Accurately document requirements and solutions so that it can be communicated to development resources
  • Identify root cause for commonly occurring issues and recommend permanent solutions
  • Create training guides and documentation for a wide range of audiences
  • Conduct trainings (classroom, 1 on 1, webinar, recorded) for end users
  • Identify break/fix incidents versus enhancement requests, work well with other cross functional teams to resolve any break/fix incidents
  • Legal systems data familiarity to support AdHoc data requests and BI reporting
  • Be able to communicate effectively with a wide range of end users/business users
NECESSARY QUALIFICATIONS
  • Bachelor's Degree in a technology related field.
  • 5-7 years of experience in an application support role.
  • Ability to quickly grasp applications purpose and understanding of its process.
  • Some combination of experience with Legal applications/processes (CounselLink preferably) and/or Construction industry knowledge,
  • General understanding of SQL and relational databases preferred and ability to navigate SQL Database for Adhoc data requests
  • Knowledge of business operations; construction industry experience considered a plus.
  • Self-motivated individual who can find innovative ways to solve recurring problems.
  • Strong troubleshooting, analytical, reasoning and research abilities.
  • Exceptional communication skills both written and verbal.
  • Ability to decipher, and present technical information to a non-technical audience and its impact
  • Strong interpersonal skills and perform high level customer service.
  • Thrive in a fast-paced and agile work environment.
  • Some travel required.

The Timberline Group
Phone: 636-209-5537
PO Box 385, Lebanon, MO 65536
www.timberlinegrp.com
resumes@timberlinegrp.com
"Delivering quality solutions through quality people"

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