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Application Support Associate Jobs in Maryland (NOW HIRING)

USHP

Healthcare IT Support Specialist

Greenbelt, MD · On-site

Application Management: * Install, configure, and support various business applications ... Associate's or Bachelor's degree in Information Technology or a related field, or equivalent work ...

USHP

Healthcare IT Support Specialist

Greenbelt, MD · On-site

Application Management: * Install, configure, and support various business applications ... Associate's or Bachelor's degree in Information Technology or a related field, or equivalent work ...

AIR Control Concepts

Application Engineer

Elkridge, MD · On-site

$70K - $120K/yr

The Application Engineer supports sales by providing technical HVAC system design, equipment ... Minimum 2 years certificate or associates degree in a technical program such as Mechanical ...

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All JobsApplication Support Associate JobsApplication Support Associate Jobs in Maryland

Application Support Associate information

See Maryland salary details

$9

$18

$28

How much do application support associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for application support associate in Maryland is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.29 per hour, depending on experience, location, and employer.

What is an application support associate?

Application Support Associates are professionals responsible for assisting users with technical issues related to software applications. They troubleshoot problems, provide guidance on software usage, and work with development teams to resolve more complex issues. Their role ensures that business applications run smoothly and efficiently, minimizing downtime for end-users. They may also document solutions, maintain user accounts, and help with software updates or installations.

How does an application support associate typically interact with end-users and technical teams during issue resolution?

As an Application Support Associate, you serve as a key liaison between end-users and technical teams. You'll regularly interact with users to gather detailed information about their issues, provide timely updates, and deliver solutions or workarounds. On the technical side, you communicate user-reported problems to developers or system administrators, ensuring accurate information is relayed for efficient troubleshooting. This role requires clear communication, patience, and the ability to translate technical concepts for non-technical stakeholders. Effective collaboration and follow-through are essential for resolving incidents and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive as an application support associate, and why are they important?

To thrive as an Application Support Associate, you need strong problem-solving skills, technical troubleshooting abilities, and a background in information technology or computer science. Familiarity with ticketing systems, SQL databases, and remote support tools, as well as ITIL or similar certifications, is commonly required. Excellent communication, patience, and customer service orientation set top performers apart in this role. These skills are crucial for efficiently resolving user issues, ensuring application uptime, and delivering high-quality support to end users.

What are the most commonly searched types of Application Support jobs in Maryland?

The most popular types of Application Support jobs in Maryland are:

What cities in Maryland are hiring for Application Support Associate jobs?

Cities in Maryland with the most Application Support Associate job openings:

Associate Technical Support Engineer

Owings Mills, MD • On-site

CompuGroup Medical
Software Development • 1 - 5K employees
Learn more about CompuGroup Medicalexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Create the future of e-health together with us by becoming an Associate Technical Support Engineer
At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
Your Contribution:
  • Support customers using CGM proprietary products by answering calls for technical support.
  • Respond to customer inquiries and monitor programs to ensure on-time, effective responses.
  • Provide feedback to the Quality Assurance & Development teams to aid in improving product and processes.
  • Manage multiple open cases and provide timely updates to internal and external customers.

Your Qualification:
  • Associates Degree or 2 years Call Center/Customer Support experience.
  • Must have the ability to pay attention to detail and to work independently.
  • Must have the ability to handle confidential information.
  • Excellent organizational and prioritization skills.
  • Strong interpersonal and communication skills verbally and written.
  • Ability to work in a fast-paced environment.
  • Ability to multi-task and work efficiently.

What you can expect from us:
  • Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
  • Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
  • Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
  • Security: We offer a secure workplace in a crisis-proof market.
  • All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
  • Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.

Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.
We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.

Apply